91laundry Reviews 

29
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I gave some clothes for dry cleaning/washing to Insta Laundry (previously known as Mera Laundry). When my order was returned, several items were missing. I contacted them about this, and the owner st... See more

Rated 2 out of 5 stars

If unresponsive, delayed pick up aren't enough reasons, the person who came for pick-up never brought a weighing machine. Next, I called on the number provided and they never reverted back, later canc... See more

Rated 1 out of 5 stars

I gave my curtains for dry cleaning. After three days they were brought back badly ironed and shrunk. Now the curtain is shorter than the back cloth it has. Clearly they were put under washing which... See more

Rated 1 out of 5 stars

This person Shreeksha has opened and closed many Laundry businesses as most of them end up with highly negative reviews. They have no proof of identity online. This laundromat absolutely ruined my clo... See more

Company details

Written by the company

91laundry.online is the online laundry & dry cleaning company.


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1.6

Bad

TrustScore 1.5 out of 5

29 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(29)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Pathetic

meralaundry.in is a pathetic laundry service. I gave blanket for washing and got back a stinking blanket. They said they will come back and get it. Its been 3 days. No news!!
They didn’t give the bill at pick up and no bill at delivery either! Obviously, I haven’t paid.
Absolutely unprofessional!

June 27, 2022
Unprompted review
Rated 1 out of 5 stars

Worst ever service

Worst ever service, clothes given back dirty. Pick n delivery both delayed
No confirmation on number of clothes given. Never ever try this bad option.

February 28, 2022
Unprompted review
Rated 1 out of 5 stars

No professionalism at all their pickup…

No professionalism at all their pickup guy doesn’t come in the selected time slot and then will call you multiple times late evening for pickup.
They will not deliver your laundry on time and on the 3rd day the guy will say sir late hoga deliver ya kal subhe le lo and this time it has been 4 days and there’s no update on my laundry

February 15, 2022
Unprompted review
Rated 1 out of 5 stars

worst experience ,i have given total 43…

worst experience ,i have given total 43 clothes for laundry and 8 clothes for dry cleaning , From they returned 38 clothes from laundry and they have no idea of the rest of the clothes. which had a lot of expansive clothes.

September 30, 2021
Unprompted review
Rated 1 out of 5 stars

Pathetic service

Pathetic service
Only pick up and drop is good.
Rest the closet he’s are as it is , before and after is still the same
The only difference was, they were folded.
Don’t know the meaning of dry cleaning and washing.
Charged for dry cleaning and they did washing.
The blazer is still the same before and after !!
Don’t give your closes for dry cleaning, it’s better to give it to a shop who are professionals.

July 26, 2021
Unprompted review
Rated 1 out of 5 stars

The worst service

I have taken service from those se people ( Sreeshtasetty) who took my order , I have given 21.4 kg 61 clothes which they charged me 200 plus , they took 4 days to deliver but not even one cloth is orion properly , they just folded the clothes and did some steam irion on top and gave , I have videos and pictures but there is no option to post it here, clothes were smelling , they shrink wrapped 15 clothes in one , they dint even put it in proper cover , very unprofessional, I showed it to the delivery person too he said he is just a delivery person and I said let your owner respond to me until then I won’t pay , she threatened me to go to police for cheating all that finally police have come and checked and confirmed that irion is very bad and he left , later she said she will re do it again but I couldint trust after all these , threatening for wrong service is very bad I can’t upload photos and videos here which is the proof

July 14, 2021
Unprompted review
91laundry logo

Reply from 91laundry

We regret for the inconvenience caused. As per the company policy, in case if a customer dislike the service, we can offer re processing at no extra cost. But company can't afford to loose the money after providing service to customers.

Rated 5 out of 5 stars

Amazing and affordable!!!!

Took a leap of faith with mera laundry. It was my first time using their service but I gave in 30 pieces of my clothing and they came back in perfect condition. They were washed and folded (the service I chose). Very polite and helpful service.
Will be using their service for future use as well!

July 12, 2021
Unprompted review
Rated 1 out of 5 stars

I gave my curtains for dry cleaning

I gave my curtains for dry cleaning. After three days they were brought back badly ironed and shrunk. Now the curtain is shorter than the back cloth it has. Clearly they were put under washing which has caused the shrinkage. Dry cleaning does not cause such shrinkage.
I have requested for detailed standard operating procedure for dry cleaning of curtains that's been administered by you guys to ensure quality from your laundry partners, and a resolution to the shrinkage problem that I am now facing.

July 1, 2021
Unprompted review

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