Merch Amsterdam Reviews 

139
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I bought a 40€ phone case from Merchamsterdam, I've never received it and when I tried to contact them by email, on instagram, on facebook and whatever, they've never replied. Moreover, I've ordered s... See more

Rated 1 out of 5 stars

I would give it 0 starts if possible. The case I bought had typeface printed on the back and it’s disappearing day by day. Not what you expect after 2 weeks of use and from a 30€ case. The custo... See more

Rated 1 out of 5 stars

I bought a phone case in the beginning of June and the print is coming off more and more everyday. No one is replying to my mails or messages. Do not buy here! They just take your money and don’t valu... See more

Rated 1 out of 5 stars

Placed an order with 2-4 day delivery. Item never appeared, no update etc so emailed company 4 times with no response. Eventually they answered an Instagram message and stated the item was pre order.... See more

Company details

  1. Outerwear Store

Information provided by various external sources

MERCH is an Amsterdam based lifestyle brand established in 2019. We create social culture inspired products. Our collection consist of high quality phone cases with prints and oversized tees.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

139 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(139)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM DO NOT BUY WARNING

SCAM DO NOT BUY WARNING
SCAM! DO NOT BUY PLEASE.
it is ridiculous, they post on instagram but dont have time to reply to their customers. I order back in January and have yet to receive it. 0 response from the company i tried mailing, Dming, facebook page etc.. Sorry for my bad writing im just so frustrated they even charge 10 euros for the shipping but the tracking doesnt even work properly

IMAGINE waiting since January?? They don't reply nothing they even changed their website name to be undercover on Trustpilot check their other Trustpilot with terrible reviews. Do not get fooled people do not buy from MERCH AMSTERDAM

UPDATE: Can you believe it? They SAY MY ORDERS WASn'T FOUND! In my email it clearly says merch-amsterdam.com

June 3, 2020
Unprompted review
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Rated 5 out of 5 stars

10/10 !

Arrived super quickly, great quality, very affordable, I love the design and the phone cases are not just pretty but also very protecting! 10/10 would recommend :)

May 26, 2020
Unprompted review
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