We've just collected our second bespoke ring from Marchant's and are absolutely delighted - it is truly stunning. Karim was very patient with us when we chose the sapphire and the setting, giving help... See more
Company replied
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Review summary
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Reviews shaping this summary
We use Merchant's for every birthday, Christmas and 'just because' event and jewellery repairs, watch batteries etc that we can, either online or in person. We travel a 30mile round trip just to go... See more
Lovely boutique, owner and staff. Good help in making sure you walking out with what you love. Would recommend to anyone especially if you wish to have something unique and personalised.
Excellent customer service that reached all the way to the U.S. Merchant Jewellers Director Karim Merchant was very courteous and diligent with helping me find just the right pieces of jewelry. He wen... See more
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Company details
Written by the company
'A wonderful jewellers boasting tasteful jewellery and watches in a relaxed setting, at the beautiful Mercia Marina. Watch and Jewellery repairs undertaken with the added element of Bespoke jewellery design and creation.' Merchant’s Jewellers have more than 23 years of Watch and Jewellery experience behind them, making sure you receive “quality information and service from quality experience”. The success of this company is based on “providing the customer with a service you would be proud to tell your friends and family about”
Contact info
Merchant's Jewellers, Mercia Marina, Derbyshire, DE65 6DW, Willington, United Kingdom
- 01283 707395
- info@merchantsjewellers.com
- merchantsjewellers.com
5.0
Excellent
580 reviews
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The sales assistant Nadia is so…
The sales assistant Nadia is so pleasant and nothing is too much trouble for her. She’s an asset to your store, very helpful
July 10, 2026
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Wonderful service from lovelyvNadia…
Wonderful service from lovelyvNadia again. We will be back x
July 10, 2026
Online order of a Nomination bracelet…
Online order of a Nomination bracelet charm, which was as described, swiftly delivered and well packaged. Great service and would recommend. Thanks.
July 2, 2026
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Good quality products at a fair price
Good quality products at a fair price.
Staff are all very helpful and knowledgeable.
June 13, 2026
Lovely jewellery.
Excellent service each time from Merchant jewellers. Always friendly and helpful staff with lovely jewellery too.
Would definitely recommend for all their nomination jewellery as well.
June 19, 2026
A very nice watch we'll packaged and…
A very nice watch we'll packaged and prompt service
June 9, 2026
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We've bought several pieces of…
We've bought several pieces of jewellery from Merchant's, as well as having had ring alterations done, rings re-plated and new watch batteries fitted. The professionalism and friendly service has always been second to none!
Most recently I have had an eternity ring custom made. Karim and the team made this a really exciting process and were full of suggestions in terms of the style etc. I picked my new ring up this weekend just gone and am so pleased with the end result!
Thank-you so much!
June 13, 2026
Unprompted review
Beautiful Watch
I brought a beautiful watch as a 60th birthday present. The watch is just as described, high quality, arrived well wrapped and was delivered very quickly.
May 7, 2026
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Satisfactory experience
May 9, 2026
What a ‘gem’ … amazing jewellery and…
What a ‘gem’ … amazing jewellery and always great customer service.
So professional
May 15, 2026
There is always a nice welcome at…
There is always a nice welcome at Merchants and a personalised service. It makes for a pleasant visit, and always , of course, a feeling of I'll go back there again!
May 7, 2026
amazing as usual
amazing as usual. i really was hoping to get them in quickly for my siblings. and everyone at the store delivered. they all were so helpful as usual. they are such an amazing team
May 2, 2026
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Marvellous
Always so very welcoming and helpful. I go four times a year for special family treats and there's so much choice, its hard to decide!
May 2, 2026
Good staff good service
May 2, 2026
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