Merchasylum Reviews 40

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great company, did a lot of work with them years ago on a couple of artists and recently reached out again when another company completely let us down, Merch Asylum smashed it out of the park on a rea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! Super friendly help from Jay, a 24 hour turn around on an emergency T shirt print job! He was efficient, professional and the T Shirts were exactly as we wanted and he even manag... See more

Rated 5 out of 5 stars

Both Jay and Dan were excellent throughout the entire process and we're really happy with the final product. This was our first time getting anything printed/embroidered, and Jay was patient and k... See more

Rated 5 out of 5 stars

Been working with Dan, Jay & the team for years. We’ve commissioned so many different designs for different projects, some quite complicated & every garment has been spot on. They take great pr... See more

Company details

  1. Screen Printer

Written by the company

Merch Asylum is a professional textile screen printing company based just outside of Cardiff, South Wales. With a client base heavily made up of high street fashion companies and touring bands, we produce work for our customers all throughout the UK and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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Rated 5 out of 5 stars

Fantastic, reliable, customer friendly company saved us!

Great company, did a lot of work with them years ago on a couple of artists and recently reached out again when another company completely let us down, Merch Asylum smashed it out of the park on a really tight turnaround and we were really pleased with the finished product. The process was slick and simple, customer care was stellar and all this for a small run that wasn't really worth their time and care. I have decades of experience working with merch companies here and internationally and I would thoroughly recommend Merch Asylum.

July 9, 2025
Unprompted review
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Reply from Merchasylum

Thanks Steve and glad we could get you out of a squeeze. Look forward to the next one already!

Dan

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Rated 5 out of 5 stars

Exceptional attention to detail

Been working with Dan, Jay & the team for years.
We’ve commissioned so many different designs for different projects, some quite complicated & every garment has been spot on.

They take great pride in their work & always put in so much care for us.
Don’t hesitate to work with Merch Asylum!

London Dance Academy

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Super friendly help from Jay, a 24 hour turn around on an emergency T shirt print job! He was efficient, professional and the T Shirts were exactly as we wanted and he even managed to get them faster than we had even hoped meaning a small band on tour didn’t miss a night of sales. Will definitely use again, highly recommend them.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

A great company who went the extra mile to give me all the options and quotes when it came to selecting the right thing for me. They beautifully printed my designs onto apparel for me and I know they will go down really well with my customers!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great product

Both Jay and Dan were excellent throughout the entire process and we're really happy with the final product.

This was our first time getting anything printed/embroidered, and Jay was patient and knowledgeable. The team picked up on anything they thought wasn't quite right and double-checked before proceeding. We found this very reassuring as first-timers.

September 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Service and Quality

Cannot fault the service at all, these guys were prompt with emails and responses and took care of everything we requested. They even gave advice on T-shirt quality and image quality. Would highly recommend to anyone looking for professional looking merch or just T-shirt designs in general. Will defo be using these again for our next lot of merch.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality print & customer serives

After an awful experience with another printer I was reccomened Merch Asylum by a mate and Jay has been great through the whole process.
Happy to talk through different options for tees and prints and really helpful with my annoying questions!
Most importantly the t-shirts look great! The print quality is spot on and they were delivered fast and with great communication. They will def be my go-to printer for DTG stuff from now on.
Jem Video Years

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Always excellent quality and service.

Been using Merch Asylum for years now and they never disappoint. Customer service is first class. If i request a quote I know I’ll get a response back straight away. Delivery times are extremely speedy, prices are the most competitive I’ve come across and more importantly the quality of work is always first class.
I wouldn’t trust my t-shirt printing with anyone else and wouldn’t hesitate to recommend Merch Asylum!

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Really great from start to finish. Jay was super helpful,
made the process really easy. Brilliant customer service and exceptional value. The T shirts they printed for us are just amazing, a cut above! Doilch, Hwyl am y tro!

June 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Great quality

I needed T-Shirts printed asap! Merchasylum got back to me instantly with all the information I needed. Incredibly helpful! The T-Shirts were great quality!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Absolute legends

These guys did such a great job with my merch! They were recommended by a local print company to me who didn't have a big enough print machine and I'm so stoked with how everything came out. I've never ordered merch before so had no idea what the process is like but everything was easy and smooth and I can't thank you enough, I'll be back!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

First order with MA, with many more to come...

From start to finish, Merch Asylum were professional, communicative and easy to work with. After working with the same suppliers for a few years and not always receiving the quality we desired, we felt the need to up our game and seek out a new supplier that could provide top quality T-shirt printing. The results are just insane, all of the details in the designs have been printed perfectly and the quality of the garments themselves are so so good. Choosing to work with Merch Asylum was a great shout and we'd recommend them to anyone, whether it's a large or small order. The guys are super friendly and personable, and obviously have a lot of expertise. With Merch Asylum, you're in good hands!

May 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Hands down the best

I've used Merchasylum for years now and wouldn't use anyone else - I've tried them all and MA are by far the best, most transparent and are most importantly all round great guys.

Recently put through two orders for an album campaign and after chatting to them we managed to get them both turned around within 4 days.

10/10. Don't go anywhere else.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fantastic communication from start to finish. A big help throughout the process deciding what products would work best for my brand. A super quick turn around with top quality products delivered.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

I used Merch Asylum for the first time…

I used Merch Asylum for the first time this February on the back of a recommendation and I can fully back the rec to use these guys. From the get go all communication was super clear, and they were amazing at working with me and asking for a million different quotes.
I received my t-shirts so quickly, I cannot fault the speed, and as for the quality? Absolutely unreal, printed perfectly, packaged great, I truly couldn't pick a single fault with this experience. I'll 100% be using them again!

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Super grateful and an easy recommend - 5/5!

Just recieved my second order through from Merch Asylum. Jay was super helpful through the order process (I can be a bit dense when it comes to image formatting for print purposes) but the designs came out great and a day ahead of my scheduled delivery.

February 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent

Recently my band placed its first order for Tshirts with Merch Asylum and we are delighted with their professional service.
The entire process was smooth, easy and we had our shirts delivered within a week, with the added bonus of being supplied at a most reasonable cost for a very substantial quality product.
We are very impressed with how well they turned out and therefore have no hesitation in highly recommending Merch Asylum.
Fantastic service, amazing results and we will definitely be using them again, hopefully as soon as possible.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

The best in the business.

MA just make it so easy. I’ve been using these guys for a number of projects since 2020 and they’ve always offered a great service in consultation before ordering and during the production process - they will always make sure you’re happy with everything before proceeding with each step. They’ll never do anything that they’re not happy with either as they care about quality.
I’ve had them producing many things including printing, nape printing, custom labelling, embroidery etc. and have never once thought to use anybody else especially for the rates they offer.
I’ve used them on many occasions with only ever having two or three minor issues that were quickly resolved every time and never detrimental.
They’re particularly great for doing artist/band merchandise - I’d highly recommend getting the manufacturer labels removed and replacing them with nape prints as it shows you will go the extra mile to make your merch look cooler and is super appreciated by the consumer.
Every time I work with a band they’re always so glad that they’ve paid that tiny bit extra instead of using the cheapest options.
Most importantly, they’re a great bunch of people you don’t mind giving your money to. Will always come back to these guys.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Quality from start to finish

First time working with the guys and can’t sing their praises enough. Swift, friendly communication, quick turnaround time and most importantly amazing quality products! Would 100% recommend using them.

October 9, 2023
Unprompted review

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