Merchize.com Reviews 

Material and build quality is alright for that price point, the support is friendly and detailed, many features on the website.
Could work shipping times/options but otherwise its a good place to source from.

Please work on your Costumer Support. It can't take me 24h to get a reply. A pre-production communication delay is bad, but a production issue delay is a disaster. Because that means, perhaps, a week to resolve a simple issue. Otherwise, advisable to work with them.

I’m based in the US and was initially concerned about overseas production, but shipping times have been reasonable and predictable. Communication has been clear at every step, which makes planning much easier.

I was pleasantly surprised with my sample order, really didn't expect such high quality.
Ordered several luggage covers, a shower curtain and a custom sun-catcher.
The covers are made of a thick material, they are slightly elastic and well sewn. Print is excellent as well, I can see the colors are in high fidelity with the design. Beautiful work.
The shower curtain is well made as well, high color fidelity. The design was simple enough yet you don't want something overly detailed in my opinion, though you could if desired, my guess there's no real limit here in terms of printing. The curtain comes with hooks and the placeholders in the curtain are metal. Overall, quite impressed with the quality.
Lastly, the suncatcher - I ordered a 6" one. Not sure what method they use to get the design onto the glass. Looks neat. It will be great to catch the sun reflecting on it.

As far as production times, the order was placed early in december and despite being a busy time, I got my order before the new year. I am pleased with the shipping times as well(my order came in from Vietnam -> Canada).

Why 4 stars instead of 5? Well, the user interface to prepare products needs some updating and some friendliness. It can become difficult to organize and navigate once you have many products.
Also, the templates that are offered are just that, templates, with very little guidance to customize it and properly prepare it for prints. I would love to see some video tutorials for products where the template is a certain complexity, multiple layers, in English. I'm sure it is not rocket science to make such a custom template but when you are new to the platform you need some guidance(what i am trying to say is - it is not very intuitive to prepare a custom template).

To sum up, I would say there is GREAT potential at Merchize. Decent variety, great overall service, amazing product quality. I will continue to do business with them, definitely.

I ordered samples for several products (shirts, ornaments, and a wood sign), and everything arrived looking exactly like the mockups. Colors were accurate, prints were clean, and packaging was secure. I feel confident scaling with Merchize.

Great Communication, order are processed in a timely manner, they provide personal support to help closely monitoring your account and order. Very professional POD partner for my business. Sunny Trieu as my account's support has been very helpful and supportive to me.

I just wanted to take a moment to highlight how amazing Jasmine has been. Every time I reach out, she goes above and beyond, whether it’s helping me sort out my orders or even assisting with the files for my designs. She’s incredibly patient, attentive, and always willing to give that extra mile that truly makes a difference.

Her support has made my experience so much smoother and genuinely enjoyable. I’m really grateful for all her help. She’s the kind of person who turns a stressful situation into something easy and manageable.

I can’t recommend her enough!

I've used Merchize as my POD partner for about 6 months now and all I have to say is they have excellent customer service, quality products and very quick turnarounds. Sunny Trieu, one of their support team members, has been very supportive and professional. She is always there whenever I need help with my customers' orders and make sure every fulfillment go through smoothly. Will continue to use their service for years to come that's for sure.

Very pleased with Merchize! I ordered a couple samples of a suncatcher, and the quality was better than I expected. It is made of glass and is very durable. I was able to personalize it with writing on it and the writing came out perfect! Even the picture looks exactly how it looked on the computer. The communication has been great. Even though the hours don’t lineup with me in the US, they still always get back to me on every question I have in the chat. The tutorials also helped so much with connecting to your store or an app that personalizes your products. They were also able to double check and make sure the size and the color format was correct before they put it into production-all done through the chat. Also, delivery was faster than expected - the samples came in over a week earlier than projected. Will definitely be ordering more!

Awesome quality control, customer service is awesome, always helpful when needed. Packaging is great, I would love to try all of their products. Happy to work with them. Such a great experience

I randomly found merchize after watching a YouTube Video, I was looking for a large POD Provider that offers Custom Shape Wood Signs.
Merchize is (as far as I know) the only POD Provider that offers something like that.

I ordered 2 sample signs (I combined my personal brand logo into 2 signs to get a bigger total sign.)

The quality of the wood signs are very good. Clean laser cuts and the color on the signs is very sharp. Delivery Time to EU/Germany is okay - you usually get your order after placing it within 14 days. (production time included)

I am working with merchize for a few months now and I am very happy with their service via whatsapp, their dashboard and platform and my assistant Aimee.
She is very supportive and is due the work hours in VN always available. She replies very fast with the wished informations and fixes.

The platform is very good built and its easy to manage the orders. What I also really like is that you upload your custom artwork of the ordered product and the system almost instantly checks if the artwork meets the resolution requirements. When there's more, your assistant instantly contacts you after they get any errors - that way you can fast process the orders and bring them right to production.
Auto Sync with etsy and Shopify works very good. It auto fulfills the orders on their too with tracking informationen etc.

Summing up, merchize is a great partner for any POD and has a large catalog of POD products. As far as I know, many products the usual big POD players haven't.
I am looking forward growing myself to work even more with merchize.

It's been great working with Merchize to improve my Etsy store. The integration is smooth, fulfillment is reliable, and the product quality is great for the price. Special thanks to Sunny Trieu for the excellent support. They were very responsive and helpful throughout the process!

We ordered a sample shirts with DTF print and it turns out great. The Comfort Colors shirt was comfy and nice and the print is a realistic representation of our design. Liam who is helping us through the process is proactive and responds very quickly to all our inquiries. One of the best printing partner - Merchize.

Merchize is one of the best print on demand providers. Their team is always super helpful and their print quality is top notch!

Merchize has been by far the best print-on-demand platform I’ve ever worked with. Their customer service, pricing, and product selection are outstanding, and the entire team is genuinely amazing. I’ve been in this industry for over a decade, and I can confidently say that Merchize sets the standard for professionalism and reliability.

A special shoutout to my account manager, Kim. Working with her has been an absolute joy. She’s responsive, supportive, and makes the whole experience even better.

If you’re looking for a print-on-demand partner you can truly rely on, Merchize is the one.

I have worked with Merchize for about 5 years, and it has been a great experienced. I have fulfilled thousands of orders with Merchize and even had a chance to visit their office in Hanoi. They are absolutely professional, their customer service is exceptional, and they listen to feedback and suggestions. Of course, there are all the normal challenges of working with a POD company - sometimes packages go missing or there are mistakes at production or I make some mistakes. That is all normal. The way they deal with the challenges is great though. Also they are ecom professionals, so they understand everything that is of importance - shipping times, research and development, quality images, branding..And that understanding makes it easy to work with them. Highly recommend!

I highly appreciate the service provided by Merchize. The products are of high quality, competitively priced, and shipped efficiently. It’s a great platform for both small-scale sellers and large businesses. The Merchize customer support team is always enthusiastic and dedicated, consistently offering the best possible solutions for sellers. Highly recommend!

I used them once and they were great, so I used them again, and they were great, so I used them a 3rd time and I was impressed. By the 4th time I decided it was no fluke! Now I use then a lot and I am always impressed.

I sell stained glass suncatchers and Merchize has been nailing the quality. My designs look beautiful and my customers are thrilled with what they're getting. Their support team is amazing too - quick responses and they actually solve problems instead of making excuses. Makes running my shop way less stressful. Wish I'd found them sooner!

Prices were attractive. Hoodie itself was good quality, shipping was fine too. Print quality was terrible. It was flaking even before the first wash. For the wash itself the print flaked out all over the rest of the laundry it looked like someone dropped a glitterbomb into the wash. I bought the hoodie some months ago to test the durability and print quality. After the wash the print is basically gone. Was hoping to start using them over this Christmas period. But between the clunky and overly complicated system and bad print quality I will be holding off for sure.