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Company details

  1. Promotional Products Supplier

Written by the company

We are the UK's leading promotional products manufacturer including wristbands, lanyards, event passes, RFID solutions, and plastic cards. We're newer, younger and offer better quality than our competitors.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Communication was absolutely first rate…

Communication was absolutely first rate with immediate responses and regulars updates. Customer service was extremely helpful and went out of their way to make sure my order arrived with me on time. The product was carefully packaged and just as I had hoped. I placed a very large order and each item was in perfect condition. Would definitely recommend Merch Milk to friends.

December 9, 2024
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Rated 5 out of 5 stars

The absolute best

I was on the hunt for some Coldplay like wristbands for our wedding as we are huge Coldplay fans and wanted to be different from the rest with the foam glowsticks.
We found merch milk online and I sent a what’s app over to the number on the website. They responded very quickly and answered every question I had, sent over videos and offered to send us some samples. From the moment we saw them, we knew we needed to proceed with an order. Once we had placed our order and sent over our design, we were sent a mock up very quickly which we were so happy with. Around 2 weeks later I was contacted to advise these would be dispatched for next day before 1pm delivery and would need to be signed for. The delivery came exceptionally well packaged, with each each wristband wrapped individually and with an insulation tab in each one to prolong the life.
The wristbands are absolutely incredible in real life, we couldn’t stop playing music and watching them flash. They are also so comfortable on the wrist. We now are so excited to have these at the wedding. I really feel like they will be a showstopper. We couldn’t be happier with this business. From the get go their communication has been excellent, professional and friendly. You can see they love what they do and the final product proves that. I wish this business every success going forward and if your in doubt of ordering from them… you will regret it if you don’t.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great products and service

Nicky was amazing! Very good communication, and adapted to our requirements.

Great quality of product supplied, and we will be using Merchmilk again.

July 31, 2024
Rated 5 out of 5 stars

What dream to work with

What dream to work with.
My fiancé and myself were looking for an alternative to disposable glow sticks for our wedding, and we stumbled across Merch Milk's amazing wrist bands.
We got in touch with Nicky, and he was just amazing to work with.
From talking us through the various wristband options, to the design process, and even shipping, Nicky was just incredible and so detail oriented.
No query was too small, and he kept us up to date at every step of the process.
When the wristbands finally arrived, we were absolutely thrilled. The quality is fabulous.
Thanks again, Nicky!

July 3, 2024
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Rated 5 out of 5 stars

Access Cards

From order to receipt of our cards, Nicky went over and beyond. He helped with the design and proactively reached out and discussed how best to give us what we wanted. Everyone is impressed with the finished product. Thank you Nicky!

May 15, 2024
Rated 5 out of 5 stars

Restored my faith in customer service

I've had some really horrible service and stressful interactions with some suppliers recently, and was starting to think that maybe I am actually a terrible customer who has completely unrealistic expectations of how customers ought to be treated.

But Nicky at Merch Milk has restored my faith in there being *some* companies out there who are actually going to be glad to have me as a customer! :)

Nicky was really quick to come back to me with questions, never with any undertones that I was being a bother, was genuinely friendly and nice to deal with, proofs were quick, delivery was on time, and the lanyards look awesome.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Nick was great to work with, had great communication and helped through the process of ordering our new pin badges. The design and finished product is good quality and we had no issues with service, delivery or customer service!

April 29, 2024
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Rated 5 out of 5 stars

Cannot recommend enough

Really helpful and quick communication from Nicky, fast production and delivery. The design was completely customisable through sending a mock-up and proof of the first printed design which was great. The finished product is absolutely outstanding, incredibly detailed and has completely surpassed my expectations. Cannot recommend enough.

April 4, 2024
Rated 5 out of 5 stars

Amazing LED wristbands!!

We are so happy with our purchase of the LED sound activated wristbands for our wedding party in June. Nicky helped us with the design and kept us up to date through the whole process. The wristbands are amazing quality, arrived quicker than expected and we can’t wait to use them. I highly recommend Merch Milk!

December 29, 2023
Rated 5 out of 5 stars

Rush order came through perfectly!

Nicky was so helpful throughout the process, and went above and beyond for us!! It was a rush order and the wristbands came through perfect and on time (sorry Nicky for the pressure)

The LED band's were brilliant and was a perfect addition to our company party!

Highly recommend for your merch/swag needs!

December 15, 2023
Unprompted review
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