This company tortures and murders…
This company tortures and murders puppies and dogs
June 27, 2026
Unprompted review
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Company details
Information provided by various external sources
The Merck Group, branded and commonly known as Merck, is a German multinational pharmaceutical, chemical and life sciences company headquartered in Darmstadt, with around 50,000 employees in around 70 countries.
Contact info
Frankfurter Straße 250, 64293, Darmstadt, United Kingdom
- www.merckgroup.com
2.2
Poor
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Poor Customer Service - ignorant and arrogant
I was very disappointed with the customer service I received from Merck after submitting a complaint about a faulty vial of frozen cells received on 23 Oct. Despite submitting my complaint on their contact page mid November, I never received a response or acknowledgement of my issue. The cells were bad (didn't settle, all documented), causing significant delays and inconvenience to our project.
I would have expected an apology and a prompt and professional response from a company of Merck's reputation. Unfortunately, nothing of that. I would not recommend Merck based on my experience with their customer service.
October 23, 2024
Unprompted review
Excellent employer
November 16, 2023
Unprompted review
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