mercusys.com Reviews 

This company make poor system i have 3 noodels in a 1 bed flat and downstairs noodel size week singel it not fare from the upstairs noodel and the noodel in the front room is not far from the upstairs noodel and when you try to optimise them the upstairs noodel go offline and they offten go offline as you can see wiith other reviwes on here

Do not buy from this company wast of money

I will be bin them and buy better one that work

I have copy & pasted this justbi case they try to take it down agine

This thing tends to crash 5-10 a day which is very annoying while playing online games. This product just doesn't work properly as it should be. If im gonna have a chance i WILL change this router

Fantastic customer service. Very quick replies and very helpful in diagnosing the problem. Jieffer Was amazing thank you so much

Their kit is a complete waste of money. I've just bought a Halo Mesh 4 system and it's useless, A wet flannel would do more to enhance the performance of my Wifi despite my having my Halo relays barely 10 ft apart and the app telling me 'everything fine'. You'll get more joy and satisfaction from taking a handful of £10 notes and setting them alight.

Very happy with my Mesh network. Had a slight issue with downloading the latest firmware, but Alexis was very helpful and prompt in addressing my technical query. All resolved with no drama. Many thanks.

monkey scammers that charge 120 euros for internet that drops every 30 minutes and then blame a power shortage, EVERY SINGLE DAY.....STAY AWAY FROM THIS COMPANY

I struggled to get a new extender linked to my system. Mercusys was excellent in providing me with detailed instructions and followed up with more support to get things working. They then followed up with an additional check to make sure things were still working. Excellent support.

Prompt and polite service.
Jieffer and James were extremely helpful and an email was all it took to help resolve my issue.
Thank you.

I immediately felt heard and also treated with respect. Alexis listened carefully and patiently and explained slowly and in detail as I find the subject and steps to take complicated. The problem was solved! Many thanks to Alexis!

Alexis was able to sort the issue quickly and get everything working again.

Questions actually led me to the right solution, even though the exact solution wasn’t directly suggested. Jieffer was also with me while I was trying different solutions, and his prompt response to my concern really helped me troubleshoot and fix the problem immediately.

I really appreciate the assistance! Thank you so much!

Alexis was very kind and knowledgeable. I was quickly able to fix my WIFI connection issue (DNS) with her support. I would not have known how to fix a DNS problem otherwise. Thank you!

Alexis Grace B Is Very helpful

Alexis made this very easy she talked us through how to install the extender and waited until everything was done correctly and was so patient and polite definitely would not hesitate to do it again.

Alexis - fast response, really interested to solve the problem.

Helpful, patience.

The customer support Alexis was patient, helpful and very knowledgeable. She guided me through various options until we could resolve the issue and setup my Mercusys router successfully !

Alexies gave perfect step by step guidance. Which was quick and easy to set up my modem. Thank you for the great customer service.

Great support experience, I was facing some connexion problems with my new Mercusys router, so I've contacted the support team through email. Alexis was very reactive and helped me to fix the problem.

The wonderful lady who helped me is Alexis. She knows what she's doing, a real hero for me.
Because of her, I will be promoting mercusys to my friends... Your technical support is really outstanding...
Alexis needs a promotion and a bonus! Thank you 🙏