Merrion Gold Reviews 

480
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally professional, welcoming, and genuinely helpful during every single transaction. Visitors deeply appreciate the clear communication, noting that appointments are handled efficiently and all questions are answered promptly. Consumers also highlight the fast, secure, and wonderfully smooth process when buying or selling gold or silver items. Some reviewers were not happy with minor logistical aspects like tricky door access or longer fund transfer times. Despite experiencing these occasional hurdles, everyday people still find the overall service highly reliable and completely worthwhile.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, highlighting their professional,... See more

Service

People report positive experiences with service, highlighting a smooth, professional, and very transparent... See more

Payment

Reviewers mention positive feedback about payment, expressing great satisfaction with the fast and timely... See more

User experience

Users describe satisfaction with the overall user experience, highlighting a smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Surprisingly rapid and very classy services. From the moment I let known my intention of selling, I was contacted right away and an appointment was also booked at my needs. The buyer behaved with cou... See more

Company replied

Rated 5 out of 5 stars

I have had many transactions now with Merrion Gold over the past few years. I can confidently say that the customer service they provide is second to none. It is a model that other businesses can on... See more

Company replied

Rated 5 out of 5 stars

Staff was so kind, so professional. Very efficient, too! I sold, and I received payment in a few hours after the sale. The receptionist took extra time to assuage any nervousness I had. When I eventua... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Merrion Gold. All of the staff was friendly and helpful. The business is located under a fancy hotel which I found rather suiting. The only problem I encountered was trying... See more

Company replied


Company details

  1. Gold Dealer
  2. Coin Dealer
  3. Gold and Silver Trading Company
  4. Investment Company
  5. Investment Service

Written by the company

Merrion Gold is an Irish-owned business that was founded in 2013. We operate offices in Dublin City Centre, Blanchardstown, Dublin North West (M50), Cork, and Belfast under the name Belfast Bullion. Merrion Gold is part of The Vaults Group, and we operate Safe Deposit Box facilities at each of our locations, with 10 offices in the UK, in addition to Barcelona and Madrid In addition to secure storage solutions, clients at all of our locations can buy and sell investment-grade precious metal bars and coins at highly competitive prices. Combining security, convenience, and expertise, The Vaults Group remains committed to providing exceptional service and trusted wealth protection solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

480 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(480)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient experience

Very efficient experience. Helpful staff. Happy to receive a good price for my item.

August 29, 2025
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Patricia.

We appreciate your feedback on the service you received and we would be very happy to do business with you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Great and fast system

Great and fast system.
Very nice and professional staff.

September 3, 2025
Merrion Gold logo

Reply from Merrion Gold

Thank you for your kind, 5-star review, Daniela.

We appreciate your positive feedback on the service you received, and we do hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Both efficient and friendly

Both efficient and friendly, very pleased overall!

July 25, 2025
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Michael.

We are pleased that you are happy with our service and efficiency. We hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Excellent service thanks again for all…

Excellent service thanks again for all you done for my grandda

August 20, 2025
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Reply from Merrion Gold

Thank you for your kind review, Rachel.

We are thrilled that you are happy with our service and we look forward to seeing you again.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars
Merrion Gold logo

Reply from Merrion Gold

This is a great review. thank you, Yousef.

We are delighted that you are happy with your transaction and we hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Smooth

Smooth, professional experience. Highgy recommend.

August 14, 2025
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Reply from Merrion Gold

Thank you for your 5-star review, John.

We are pleased that your transaction went smooth and that your experience was dealt with professionally. We appreciate that you would highly recommend us!

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Friendly staff

Friendly staff . . Easy process . . Would come back without hesitation

August 14, 2025
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Reply from Merrion Gold

This is a great review. Thank you Dara.

We are delighted that the process was easy, our staff were friendly and that you would return. This is great to hear!
We would love to welcome you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Highly Recommend

Very professional and swift transaction. Sold a unique gold coin to Merrion Gold. Quoted the market price and payment was received within less than 4 days. My go to for future bullion and gold buying and selling

August 12, 2025
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Reply from Merrion Gold

This is a fantastic review. Thank you.

We are delighted that you were happy with your transaction and that you would return to us for future bullion sales/purchases. We look forward to welcoming you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

efficient and friendly

efficient and friendly. Transaction was done without any hassle. Impressive vault and security.

August 12, 2025
Merrion Gold logo

Reply from Merrion Gold

This is great review. Thank you Michael.

We are pleased that your transaction was hassle free and that you were impressed by our high-spec security, this is paramount to the service we provide.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Staff were very efficient and friendly

Staff were very efficient and friendly, transaction was completed in 24 hours, a pleasure to deal with this company

August 12, 2025
Merrion Gold logo

Reply from Merrion Gold

This is a great review. Thank you John.

We are thrilled that you were happy with our efficient, friendly staff and that your transaction was swiftly completed. We appreciate your positive feedback and hope to see you again soon.

Kind regards,
Merrion Gold Team.

Rated 4 out of 5 stars

Good prompt friendly service

Good prompt friendly service
My silver coins were not accepted but not sure if the issue was mine or not

August 8, 2025
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Reply from Merrion Gold

Thank you for your review, K Foley.

We appreciate your feedback on your experience. We only purchase investment grade bullion which is tested on our Aurotest machine. If for any reason it is not within a certain range, unfortunately we cannot accept them, however we are not disputing that your coins were not genuine. We hope this explains why they were not accepted.
We do hope to see you again for future bullion transactions.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Swiss gold bar and coins

I could buy swiss gold bars in barcelona from this shop.

August 1, 2025
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Sardar.

We appreciate your feedback on our service and look forward to seeing you again.

Kind regards,
Barcelona Gold.

Rated 5 out of 5 stars

Pleasant and helpful staff

Pleasant and helpful staff

August 5, 2025
Merrion Gold logo

Reply from Merrion Gold

Thank you for your kind review, Michael.

We appreciate your positive feedback on your experience and we hope to see you again in the future.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review.

We appreciate you taking the time out to rate us and we look forward to welcoming you again in the future.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Very simple and straightforward…

Very simple and straightforward transaction, no messing and payment was quickly done. Trustworthy and reliable from my experience with them on this transaction.

July 2, 2025
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Reply from Merrion Gold

Thank you for your 5-star review, Leo.

We are delighted that your experience with us was positive and all went well with your transaction and payment was swift.
We appreciate your feedback and we hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

best place to buy gold or silver

Buying some gold and selling some silver everything go smoothly.
5 stars .

August 1, 2025
Merrion Gold logo

Reply from Merrion Gold

Thank you for your kind review, Adrian.

We appreciate your positive feedback on your experience with Merrion Gold. We're delighted that you were happy with the smooth transactions.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Fabulous customer service from the…

Fabulous customer service from the moment we walked in. Very efficient and each member of staff was a pleasure to deal with. I’d highly recommend!

July 31, 2025
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Reply from Merrion Gold

This is a brilliant review. Thank you, Shannen.

We are thrilled that you experienced fabulous customer service and our staff were efficient and pleasurable to deal with. We value your feedback and hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

welcoming

welcoming , friendly staff .
Only issue no extra stock.

July 25, 2025
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review.

We are thrilled that the staff were welcoming and friendly.
We may not always have stock on hand but we can order bullion in for you.
We would welcome you again in the future.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Gold coin sales

I wanted to sell a gold coin and looked to Merrion Gold , it was the easiest and most convenient experience.No fuss, friendly staff and completely transparent.

July 23, 2025
Merrion Gold logo

Reply from Merrion Gold

This is a great review. Thank you, Stephen.

We are delighted that you found us and used our service. We appreciate your positive feedback and we do look forward to seeing you again in the future.

Many thanks,
Merrion Gold Team.

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