Meshki Reviews 

If i could rate minus stars i would, I ordered three dresses and used a welcome discount code which gave 10% off. Sadly all the dresses were not great quality and considering the price point most definitely not worth it. I returned all the dresses well within the 14 day time frame and was charged £14.95 as stated on their website as a flat rate return. The dresses came to £319 in total, yet I was refunded £275. I've emailed querying this as my refund should have been £304 so ive been short changed £29. This was the response I recieved,

'The total amount refunded to you was £275.75. This amount was calculated by taking the total value of the items returned and applying the following deductions:

The £14.95 flat return shipping cost.
The reversal of the £32.30 discount that was originally applied to your order.'

This doesnt even make sense, I've sent a follow up email explaining the above and asking for clarification and I've recieved no response.

My advice, avoid avoid avoid!

£25 for "shipping and return". Absolute scam. Do not buy from this brand.

I ordered about 10 different dresses and all of them were good quality, true to size and as described on the website. I send most of them back (I had to pay the shipping costs though) since I didn’t like the way they looked on me and got the refund within a couple of days.(expect for the ones from sale since you cannot send them back) I didn’t have any problems as other customers had and would definitely order again.

Buyer beware - not fully a "UK" site like it makes out
- all items are coming from australia and you do not get the tax back. Its very unclear when you purchase how easily it gets added on.
A dress that was supposed to cost me 95gbp cost 171gbp (because I bought several items and only kept one). So upset by the experience

I ordered 2 dresses and in total it cost me 249 pounds. When I returned the dresses they kept 68 pounds !!

Poor quality lacklustre dresses for the price. One dress had a huge bulge in the zip that couldn’t be straightened and looked terrible.

I never got my order. When I contacted them, they told me it got lost in transit, and that I could get a full refund. But when I wrote about the refund I never got an answer??

Items ordered for a black tie event. Took ages to arrive (after the event- when I ordered two weeks before), fabric looked incredibly cheap, and then they charged £15 pounds for a return!

Do not buy from this shop. I ordered and it took weeks to get to me. No communication to say it would’ve late only when I contracted them. When I sent back the closes and the event I wanted to wear them for had passed and they were to big anyways I payed £108 and had a refund of £83 loosing £25 when I queered this it’s because of shipping this is a lot of money to loose over shipping. Never will order from them again and will definitely be informing others to not

Wow! I wish I saw these reviews ahead of purchasing! I thought I was ordering from a reputable site, however not refunding VAT and the response blaming the Australian Government! Never had this when ordering from Australian brands before and appalling- now not responding to my messages! Avoid! I returned as the dresses were mediocre at best!

Ordered 4 dresses, cost £525 returned to no longer needing them. I was refunded £453 refund, cost me £72 to return! 😡 absolutely outrageous. Will never order again!

Avoid this brand! SIGNIFICANT delays with delivery and obfuscation by Customer Service, who failed to address this in any way. All round terrible experience with Meshki.

Great quality of clothes. The shipping to Sweden took 15 days, but it was worth the wait. I’m not keen on returning anything because of the lack of free returns, so I will have to be certain about the items I choose. I will definitely be a returning customer.

0 stars if I would.

I usually check companies before I buy but my daughter who is 5'11 was looking for a dress for a wedding and this can be challenging due to her height. Anyhow I didnt check trustpilot beforehand so was unaware of the large shipping return fee. Unfortunately I wont be purchasing again I have informed my other 3 daughters of the same

Do NOT buy from here! If I could give minus stars I would. The shipping fees are expensive yet the clothes take weeks to arrive. The dresses I ordered were cheap fabric that felt like it would fall apart. When I returned them, they deducted over £40 of my refund! An absolute shambles of a company.

Wonderful clothes, but the postage and the. Returns is criminal won’t order again cause of it

I ordered some wedding dresses from this brand to try on however the quality was so bad I had to send all of them back. I was unaware that this was being shipped from Australia I think it's misleading that you're buying from a co.uk website, they display the prices in GBP and you are returning to a UK based warehouse. The brand claims that a percentage of the refund will not come back to me because that was paid to duties - this amount is £285!! Nowhere at all was it clear the percentage of the duty or how much this was going to be. I can't believe this is still in operation in the UK I think I'm going to go to trading standards because it's disgusting.

I obtained a County Court Judgment against MESHKI UK LTD after being overcharged due to a refund error involving a gift card. Despite judgment being issued, payment has not been made and emails remain unanswered. Extremely disappointing handling of a straightforward issue

If I could rate this company 0 stars I would. Worst online shopping experience of my life and I’ve had to learn a very expensive lesson of checking reviews when ordering from a new site. Coming on here after the fact to find out many others have had a similar experience with meshki made me wish I had been on trustpilot before I placed my orders with this scam of a company.

I planed 3 different orders at the same time as I was looking for weddng guest dresses and wanted options. The return and “custom fees” were never made clear at the point of ordering but I am now having to pay £150 in return fees across three separate orders. Customer service responded to my first email to let me know about the additional “custom fees” and then stopped responding to my emails. Sadly I didn’t pay with a credit card so there’s no way of me trying to get the money back

My daughter ordered several wedding dresses. None were suitable. The company withheld a £14.95 returns fee but also over £40 in duties. They say that duties are paid to the government and customers will not be refunded.
It is difficult to comprehend that a company would not request the refund of duties from HMRC for returned goods, which they’re entitled to do. Hardly a realistic business model.
Any refund of duties should then be passed to the customer. Meshki refused on several occasions but eventually gave my daughter a ‘one off’ refund.
None of this sits well with me.
I’m glad my daughter got the money back but many other customers have not. Also, she ordered dresses from a company in the US and the returns process was faultless.