metalbound.com Reviews 8

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Buying process good. Everything else not so much.

Buying process was great. Shipping process was a disaster to Canada. I paid the shipping as per the quote provided by Metalbound. Bed was stuck in customs for a month because no customs was set up by shipper(metalbound) and Corey was impossible to get ahold of. After an unexpected $1200 customs bill the bed finally showed up. As a welding inspector I was disappointed in the quality of the welds used on this bed. One stringer bead used shows evident lack of fusion and welds were not cleaned up properly prior to coating causing sharp edges which are never ideal on a BDSM bed. Got bed put together and it’s out of square and no bed slats supplied so another cost to the buyer. Wish I had saved my money and not bought this bed slats

February 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

We Love getting new furniture from MetalBound

We really love our bedroom sets from MetalBound, absolutely fabulous stuff, ultra high quality, practically indestructible. You will never run out of ideas for how to enjoy these creations. Great friendly fast service, whatever you can dream up, from small benches to entire multi-room arrangements and they ship worldwide. If you want your special someone to be absolutely gobsmacked with joy get some MetalBound for your place and enjoy what happens next.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

I LOVE my new bed

I LOVE my new bed! It's beautifully crafted and very sturdy. I chose a sparkly finish, and it came out even better than I'd hoped -- it's subtle until the right light hits it and suddenly it's a rainbow riot. I have definitely already gotten attached to it. ;-)

Thanks for the amazing new bedroom centerpiece!

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Custom Kingsize Bed

We ordered a completely custom bed from Corey at Metalbound and are thrilled! It's important to know that quality custom work does take time so as long as you go into the process with that in mind, you're going to be so happy with your choice.

Corey was very involved and up front about the costs and process of custom work. I sent multiple reference photos for what I was hoping for and he made that a reality that was both beautiful, functional, and met our specific needs. He was responsive via phone and text throughout and sent photo updates of the build. Delivery was secure and the personal phone support during assembly was helpful.

Overall a wonderful experience for a luxury item that I know will last a lifetime and bring so much joy and fun into our lives.

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

2 amazing custom beds from Metalbound

I am the owner of two exceptional beds from Metalbound. The first serves as a functional addition to our playroom – a custom King Size canopy bed that exudes luxury and sophistication. My wife and I were so pleased with it that we decided to also purchase a Queen Size version for our guest room to use on Airbnb.

The second bed has a more straightforward design, with a block pattern, and it features candle holders on the headboard. We consistently receive compliments on this bed, and its craftsmanship is unlike anything I've come across before. These beds are truly one-of-a-kind, well-crafted, and real attention-grabbers.

Throughout the process, Corey was incredibly helpful and responsive to our many questions. The overall experience was excellent. We're confident that we'll be enjoying these beds for many years to come.

December 22, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Overall fantastic experience

Overall fantastic experience. Great and frequent communication and customer service. Extremely high quality product that exceeded our expectations. Corey clearly cares about his customers and I wouldn’t hesitate to purchase something from him again.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Craftsmanship and quality is evident

Manufacturing and shipping was a little slower than we expected, but the bed itself is perfect. The craftsmanship and quality is evident in all the details. Communication between the company was also great and put my mind at ease during the waiting period.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

Let me start with the fact that they…

Let me start with the fact that they promised 12 week delivery and I got it delivered about 28 weeks later.

Then continue with the fact that the delivery company delivered the bed broken.

I contacted the owner and his solution was to wash his hands off the issue. Asked me to send the broken piece back and WAIT who knows how more long to get it repaired (instead of simply sending a new piece) or I could send the whole bed back for a refund. Of course, I'd be paying for everything and lose about $1000 and be left without a bedframe.

The delivery company hasn't paid for the damages. The bed was sent with an insurance that only covers $2500. Not even the entire value of the bedframe.

So basically, I am stuck with a broken bed and unpaid for damages.

Awful company, awful service, won't be buying from them ever again.

March 30, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look