METALSHOP Reviews 387

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Shop work very well, all was pim-pam, without the problems. But jacket, which I'm ordered, is no from leather, is a quality "veg-leather". On site was written what is from leather. You can fix it, for... See more

Company replied

Rated 5 out of 5 stars

Great variety of everything! I purchased a resin figure and packaging was huge, full of padding to make sure it was received in perfect condition. Thank you! Emails are delayed though, and I didn't... See more

Company replied

Rated 5 out of 5 stars

Delivery was on time and the t-shirts I bought were good quality. The only thing that I might improve is the tracking - after the delivery was handed off to the carrier there were 4 days that the stat... See more

Company replied

Rated 5 out of 5 stars

FROM FORMALIZING THE ORDER TO RECEIVED IT AT HOME,... -I HAVE BEEN RECEIVING MESSAGES CONSTANTLY, TO TRACK THE TRANSPORTATION OF THE GOODS AND TO CONFIRM THAT THE ARRIVAL OF THE PACKAGE... See more

Company replied

Company details

  1. Music Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Desde el día que aprendimos a caminar, hemos estando yendo a toques, conciertos y festivales de metal. Por más de 15 años hemos vendido mercancía oficial de bandas y desde entonces hemos complacido a miles y miles de clientes. Escogemos las mejores piezas todos los días, no solo para nuestros estantes, pero especialmente para sus armarios.No solo aspiramos a vender mercancía de metal, pero a imponer tendencias del metal también. Bienvenido a METALSHOP


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everything ok

Everything ok, quickly delivery and top quality.

November 22, 2025
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Reply from METALSHOP

Your review made our day! Thanks for trusting us and rocking with Metalshop. 🖤

Team Metalshop

Rated 5 out of 5 stars

Great

Great experience as always.

October 29, 2025
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Reply from METALSHOP

Thanks for the five stars! We’re happy you’re satisfied. Enjoy your new gear! 🔥

Team Metalshop

Rated 5 out of 5 stars

The parcel was very fast.

The parcel was very fast to arrive to my address and the merchandise is very cool.

October 1, 2025
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Reply from METALSHOP

Thanks for the amazing review! We’re so glad you’re happy with us. Metal forever! 🤟
Team Metalshop

Rated 1 out of 5 stars

Worst management ever

Worst management ever. 8 days waiting , i paid extra money to came early and nowaday i am waiting too because it doesnt arrive. Incredible.

September 9, 2025
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Reply from METALSHOP

Hello Alfredo, we're sorry you didn't have a positive experience. We can also see that the package is already delivered. Please check your private messages—we've written to you to solve this situation up to you satisfaction. We'd appreciate it if you gave us the chance to rectify it. Thank you!

Team Metalshop

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Rated 5 out of 5 stars

Perfect!!!

July 24, 2025
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Reply from METALSHOP

¡Gracias por su reseña! Nos alegra saber que no le decepcionamos. 🤟 ¡Siga rockeando!

Team Metalshop 🤘

Rated 5 out of 5 stars

everything perfect

everything perfect, I will repeat without a doubt

July 3, 2025
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Reply from METALSHOP

Thanks for the perfect rating! We’re thrilled everything was in order. Rock on! 🤘

Team Metalshop

Rated 5 out of 5 stars

Awesome Pantera Shirt

Great quality and fit!

June 24, 2025
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Reply from METALSHOP

Wow, thank you! Your review makes us happy and motivates us to do even better. 🤘

Team Metalshop

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Rated 1 out of 5 stars

Abbsolutely terrible delivery process…

Abbsolutely terrible delivery process by UPS. Nobody told me the package would be delivered in a site different than my home address and I have to search for the package weeks after the purchase. Final site where my purchase should be is pretty far away from where I live.

March 26, 2025
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Reply from METALSHOP


We're really sorry to hear about the issues with your UPS delivery. We totally understand how inconvenient that must have been. If you’d only reached out to us earlier, we would've gladly helped get things on track. We’re relieved to know that you've received your package now, but we still want to make it right. We've already sent you an email, so please check your inbox and we'll be in touch to ensure everything's sorted. 🤘

Team Metalshop

Rated 5 out of 5 stars

Great variety of everything!

Great variety of everything!
I purchased a resin figure and packaging was huge, full of padding to make sure it was received in perfect condition. Thank you!
Emails are delayed though, and I didn't receive discount code until next day.

March 26, 2025
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Reply from METALSHOP

Thank you for the feedback and for your kind words! 😊 I apologize for the inconvenience with the delay in receiving your discount code. We had a temporary issue with our automation system, but it has since been resolved. If there's anything else you need, feel free to reach out to us!🤘🏻

Team Metalshop

Rated 5 out of 5 stars

It's great that mi package has arrived…

It's great that mi package has arrived on time. Idindn't have any problem in general.

February 2, 2025
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Reply from METALSHOP

This makes us super happy! Thanks for the amazing feedback. May our products bring you nothing but joy!🤘🏻🖤

Team Metalshop

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Rated 5 out of 5 stars

Great experience

Great communication, great price, great product, great quality… all in all, great experience!!!

January 20, 2025
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Reply from METALSHOP

Wow, thank you! 🤘 We're thrilled that everything was great and that you had such a fantastic experience. Hope to see you again soon!

Team Metalshop

Rated 5 out of 5 stars

All good

All good. My jeans are great.

January 21, 2025
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Reply from METALSHOP

Glad to hear that! 🤘 Enjoy your new jeans and rock on!

Team Metalshop

Rated 4 out of 5 stars

Easy to choose the items

Easy to choose the items. Good information abaut shipment.

November 5, 2024
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Reply from METALSHOP

Thank you for your awesome feedback! 🤘 We're thrilled to hear you found our site user-friendly and our shipping info helpful. Your satisfaction is music to our ears! Keep rocking with Metalshop!

Team Metalshop

Rated 5 out of 5 stars

Great products.

Great products.

November 3, 2024
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Reply from METALSHOP

Thank you for your kind words! We're happy you enjoy our products. 😊

Best regards,
Metalshop team

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Rated 5 out of 5 stars

ok very very satisfacion

November 2, 2024
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Reply from METALSHOP

Thank you for your positive feedback! We're glad you're satisfied with our service. 😊

Best regards,
Metalshop team

Rated 5 out of 5 stars

Quality

Good quality

October 25, 2024
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Reply from METALSHOP

Glad you're happy with your purchase! 😊 Quality is our top priority, and we're thrilled it met your expectations. Rock on and hope to see you again soon for more awesome gear!

Cheers,
Team Metalshop

Rated 5 out of 5 stars

Wednesday's jacket has excellent…

Wednesday's jacket has excellent quality, it is thick and the bright colors and drawing have a very original and unique style.

September 22, 2024
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Reply from METALSHOP

Wow, thank you! We're so glad to hear that you love your new jacket. It means the world to us! 🤘 Enjoy and rock on!
Cheers, your Metalshop team

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