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Metaspares Reviews 4

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TrustScore 3.5 out of 5

3.3

Electronics Store
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Company details

  1. Electronics Store
  2. Computer Accessories Store

Written by the company

The story of Metaspares starts right at the point where the silence, in the middle of a fuzzy mind, began to settle. Only then, everything looked clearer, and the eyes could see the bridge that connects the two worlds that are so different, but so intertwined: the future, and evolution on the one hand, and on the other hand, the basic needs and activities that the human being has: the social need for connection through games, through communication, and so on. All the expectations or just fulfilling desires can now be accomplished with the help of technology that will take things to another level. By accepting the present, and dream about the future, the Metaspares wishes to serve the passion that stays within people with the most effective tactics by providing all the new technology tools. From the love of adventure, unkown, and technology – Metaspares.

Contact info

3.3

Average

TrustScore 3.5 out of 5

4 reviews

5-star
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Rated 1 out of 5 stars

Bad Experience

First, I was given the wrong tracking number for my order, but I was sent a followup email with the correct number. I was then sent shipping updates up to the moment of delivery - to Washington DC. I'm in California. They didn't update my tracking number in their system, obviously. When my lamp arrived it was literally in a crushed non-descript box with no manufacturer branding or instructions. And of course the lamp had a short USB cord, so I can't even use it on my desk without going out to buy an extension cord. An overall bad experience in every way.

July 3, 2022
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Reply from Metaspares

Dear Russ,

We are very sorry to hear about this, and we are very grateful for your constructive feedback!

According to the tracking no, we sent you an update regarding the transit of the order, and we are sorry for the tracking error from our system. I`m happy to offer you a 20% discount as a sign of appreciation and apology.

We have sent you the code discount in your email.

Regards the packaging, we thought that keeping everything simple and clean, will make the environment a better place. So, I think it`s not that a good choice, right?

We’ll make sure that this doesn’t happen again in the future. We apologize for the inconvenience once again.

Sincerely,
Carla

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Rated 5 out of 5 stars

Perfect night lamp for my kids.

Perfect night lamp for my kids.

I have bought the Egg Galaxy Projector and my kids love it. The white noise is helping them fall asleep peacefully. The shipping time was fast and the product was very well packed. I would use them again.

June 29, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. I’ve never seen a worse keyboard. The back if made of aluminum and not the same color as the rest. It’s flimsy, bends easily, and extremely cheap. People buy color keyboards for the nice look and it looks like the dollar store. This item took forever to arrive so I had to buy a different keyboard for half the price, and it was way better quality and looks way better.

June 19, 2022
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Reply from Metaspares

Hi there,

Thanks for getting in touch with us.

I`m very sorry to hear about your negative experience! Please accept my apologies for the late delivery, as we received a late update from our courier according to the order.

According to the quality of the product, I`m sorry you were disappointed. We will take care of this, and your feedback will be taken into consideration, so we can improve our products.


It`s been unexpected for us to hear about the bad quality, as we didn`t receive complaints about it.

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