Meteor Electrical Reviews 12

TrustScore 3.5 out of 5

3.7

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Company details

  1. Electrical Wholesaler

Written by the company

Meteor Electrical is one of the largest and leading online electrical wholesalers in the UK and Ireland, stocking over 5,000 quality branded products with same-day dispatch from our 200,000 sq ft warehouse in Cookstown, County Tyrone. As a family-run business with over 40 years of experience, we pride ourselves on being a trusted supplier to electrical contractors across Northern Ireland, the Republic of Ireland, and the UK. Our goal is to be the nearest electrical wholesaler to every industrial, commercial, and domestic requirement, delivering electrical supplies on-site and on time. We understand the challenges electricians face with unreliable couriers and long waits at trade counters. That’s why our unrivalled distribution system and next-day delivery service have made us one of the top electrical wholesalers online. Our extensive product range includes LED Lighting, Switches & Sockets, Electrical Cable, Cable Management, Distribution & Control, Heating & Ventilation, Fire, Security & Safety, Tools & Fixings, and all essential electrical supplies. Customers can order online or via telephone with support from our dedicated account managers. We also offer bespoke LED lighting solutions through our expert lighting designers. At Meteor Electrical, we strive to be the preferred supplier for electrical contractors across Ireland and the UK through knowledge sharing, exceptional customer service, reliable distribution, and innovative fulfilment technology — all at competitive prices. Meteor Electrical — The Electrical Wholesaler That Comes to You.


Contact info

3.7

Average

TrustScore 3.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Brilliant service provided…

Speed of service from ordering to delivery was exceptional.

November 4, 2025
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi Thomas,

Thank you for the fantastic review! We’re delighted to hear you were impressed with the speed of our service from order to delivery.

We really appreciate you taking the time to share your experience and hope to serve you again soon.

Thanks again,
The Meteor Electrical Team ⚡

Rated 5 out of 5 stars

Fast dispatch & delivery!

When they say next day, they mean it! Ordered Friday evening and was delivered Saturday afternoon. All seems in good order.

May 30, 2025
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Thank you for the great feedback! We're delighted to hear your order arrived so quickly and everything was in good order. We really appreciate your support! 🚚💨

Rated 1 out of 5 stars

Don't waste your time using this company

Purchased product but did not get an order confirmation. Used their email address to ask for that and got 12, y es, 12 bouncebacks saying that email could not be dleivered. Each of the 12 cited a diferent name as the recipient whereas I had had given no individual's name. Total waste of my time and fI will purchase the product elsewhere and suggest you do the same...

December 2, 2024
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi Patrisha,

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.

We can confirm your order confirmation was sent on 29th November at 13:47 to the email address provided. While we understand the frustration, it’s important to note that delivery to spam or junk folders is determined by your email provider and is not something we can control.

We also responded to your follow-up query and provided full tracking details from DPD, confirming the order was delivered to the correct address. Unfortunately, we cannot take responsibility for delays or damage caused by third-party couriers, but we always aim to assist wherever possible.

We’re confident that we fulfilled our responsibilities promptly and accurately, and we regret that circumstances outside our control have led to this review.

Kind regards,
The Meteor Electrical Team

Rated 1 out of 5 stars

Cable

Ordered items on 15/11/2024 still not recieved and no answer to numerous emails and the contact us form totally inadequate company would not buy from these again would give 0 stars if possible do not deal with them

November 29, 2024
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi Peter,

We’re sorry to hear you were disappointed with your experience.

Your order was placed for an item that was on backorder, and our team did respond via email to inform you of this. We apologise if this wasn’t received or went unnoticed.

We always aim to be transparent about stock availability and provide updates when delays occur. While we understand the frustration, especially during longer lead times, we can confirm that your enquiry was addressed and the delay was due to supplier availability — not a lack of communication on our part.

We appreciate your feedback and will continue to improve how we communicate backorder updates.

Kind regards,
The Meteor Electrical Team

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Rated 1 out of 5 stars

Stay away

Order some goods through their website and paid for them on the 26/10. After numerous emails have not received the order yet.
No refund either.
Take your money and don't supply sounds right..

Update : Money has been return with an apology

November 27, 2024
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi Michael,

Thanks for your review, and we're genuinely sorry for the inconvenience caused.

Your order was placed for an item that was unfortunately on backorder with our supplier. We did respond to let you know about the delay, and once you requested to cancel the order, we processed your full refund promptly and sent our sincere apologies.

We understand how frustrating it is when waiting on something you need. While this situation was due to supplier delays beyond our control, we always aim to communicate clearly and resolve issues as quickly as possible.

Thank you again for your feedback — we hope to have the opportunity to serve you better in the future.

Kind regards,
The Meteor Electrical Team

Rated 1 out of 5 stars

main house switch - no fuse

I purchased a main house switch from them. They shipped it after two days, but what I received was a used item from a damaged installation, and it was missing a fuse. What a joke—avoid them at all costs!

September 17, 2024
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi Maciej,

Thank you for your feedback, and we're sorry to hear about your experience. We want to clarify that the product description clearly states it "requires 1 no 63 Neozed fuse", which means the fuse is not included in the package. Additionally, we can assure you that it was unused and in new condition when shipped.

We strive to provide quality service and are keen to resolve any issues you’ve faced. Please reach out to our customer service team so we can assist you further in sorting this out.

Thank you for your understanding!

Best regards,
The Meteor Electrical Team

Rated 5 out of 5 stars

Fantastic range of products

Fantastic range of products on their website. I contacted customer service who were very helpful. Order placed online & was with me the next day! Honestly can’t fault them!

July 15, 2024
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi Rik,

Thank you for the fantastic review!

We're so pleased to hear you were happy with our product range, customer service, and speedy delivery. It’s great to know everything went smoothly from start to finish — that’s exactly what we aim for!

Looking forward to helping you again soon.

Kind regards,
The Meteor Electrical Team

Rated 1 out of 5 stars

No reply to correct wrong item sent.

Ordered cable clips that were suitable for flat ethernet cable. Only shop I could find that hand stock. Photograph on website confirmed correct clip. Paid almost £6 to have them delivered to the UK. Clips arrived but were standard 1.5mm clips that I could pick up from Toolstation for a pound. Tried to contact Meteor Electrical to ask for the correct cables to be sent. No reply. Do not trust this company.

April 22, 2024
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi David,

Thank you for your feedback.

We’re sorry to hear you were unhappy with your order, but we’d like to clarify that the item you received was exactly what was listed and described on our website — a 1.5mm T&E cable clip. This product was not advertised as suitable for flat ethernet cable, and we do not claim it to be.

It seems the item may have been selected based on a photo or an internet search rather than the product description. While we understand how that can happen, the product was correctly picked and dispatched based on your order — which unfortunately means the error was not on our side.

We did follow up once we were made aware of your concerns and tried to assist, even though the item delivered matched your order.

We appreciate your feedback and will take it on board to help improve the clarity of our listings for future customers.

Kind regards,
The Meteor Electrical Team

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Rated 1 out of 5 stars

Two weeks waiting for a delivery

Two weeks waiting for a delivery, no response from two emails.
Very poor service avoid at all cost.

February 29, 2024
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi Colin,

Thank you for your feedback, and we’re genuinely sorry for the delay and frustration you experienced.

We want to clarify that once we were made aware of the issue, we responded directly, arranged for the refund, and followed up several times to ensure it was processed.

We completely understand that waiting two weeks for a delivery is frustrating, and we apologise for the inconvenience caused. However, we’d like to reassure you that your emails were acknowledged, and your refund has been completed in full.

Thank you again for your patience, and we’re sorry this experience didn’t reflect the high standard of service we aim to deliver.

Kind regards,
The Meteor Electrical Team

Rated 5 out of 5 stars

Good to deal with.

I have been buying some electrical equipment from Meteorelectrical.com for a few years now. The delivery is always very fast, the prices are always good.
A no fuss experience. A1+++

August 1, 2023
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi there,

Thank you so much for your continued support and kind words!

We’re delighted to hear you’ve had consistently positive experiences with us over the years. Fast delivery, great pricing, and no fuss is exactly what we aim for — and it's great to know we're hitting the mark.

Looking forward to serving you again soon!

Kind regards,
The Meteor Electrical Team

Rated 5 out of 5 stars

Excellent dimmer switch…

I recently bought a triple switch LED dimmer.
The quality is excellent and delivery was very fast to Liverpool England.

July 23, 2021
Unprompted review
Meteor Electrical logo

Reply from Meteor Electrical

Hi James,

Thanks so much for your review!

We’re really pleased to hear you were happy with the quality of your dimmer switch and the fast delivery. Great to know everything arrived promptly in Liverpool!

We appreciate your support and hope to serve you again soon.

Kind regards,
The Meteor Electrical Team

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