Metraliving Reviews 

Extremely disappointing experience.
After our previous rental agreement expired, we didn’t hear anything for three months. Then, out of the blue, we were presented with a 20% rent increase—along with a much shorter notice period than what would normally be considered fair or standard.

We've been trying to get in touch with our property manager for three weeks now and have only received a handful of vague, unhelpful responses. Nothing has been resolved.

I had hoped that the transition from L&Q to Metra would bring some improvement, but honestly, the service is just as poor—if not worse. At least with L&Q the rent was lower, even if the service was consistently bad. Maintenance requests are still painfully slow, and communication remains unreliable.

I had a wonderful two years living in my flat managed by Siobhan at Metra Living. Throughout my tenancy, Siobhan was always quick to respond and consistently professional. Any issues or questions were dealt with promptly and efficiently, making the whole renting experience smooth and stress-free. I truly appreciated her responsible and proactive approach as a property manager. Thank you, Siobhan, for making my time at the flat so pleasant

The contractor is very pleasant, attentive to detail and always ready to improve on any adjustments. Am happy with the just concluded flooring.

Siobhan Brennan - has been great with sorting out any issues I've had - thanks

Siobhan was really supportive and helpful when we first moved in she was. It the manager of that block but once she did she really helped as much as she could !! Speedy responses and great customer service and care was felt at all times !! Thanks for all you did for us Siobhan!! Highly recommend her as a property manager !!

The letting agent in the person of Gemma White was very professional and helpful with her conduct.

I've been renting through Metra for some time now. Communication has always been clear and efficient. My property manager, Siobhan, is consistently responsive and helpful – any issues are dealt with quickly and professionally.

Our property manager, Siobhan, has always been quick to reply, putting us in contact with relevant people when we've had a problem in the flat and extremely helpful!

Overall I have a positive experience with the services provided. All questions or issues are answered & dealt with fast & efficiently. Only one negative I was supposed to be on a one year waiting list for a parking space to find out a year later that I won't be possible to allowed me one! But what I like the most is the rapid response that makes you almost feel like you're the only tenant like a one on one service & it feels great!

Keep up the good work

My experience is amazing all good but rent increase was more 9% last year

I have been in the property for 2.5 years and had zero issues.
Siobhan Brennan the property manager has always been helpful and friendly with any queries.

I had my initial concerns by renting through an agency but Siobhan has been amazing in attending to all my needs and sorting out any issues for me. Great service!

I have been living at a Metra Living property since last year and have found Siobhan to be a very helpful property manager. It's been really nice to have a dedicated property manager to the building as it means you are able to build a good rapport with them. Siobhan has shown to be empathetic and although things can be very busy, she is very responsive. I'm grateful for all her hard work!

Siobhan has been very helpful from the get go. Very prompt in responding and dealing with everything!

Clare was super helpful and lovely to work with - a very enjoyable experience over all.

I would not recommend living in a Metra Property. Every single issue was painful to deal with. Multiple issues with the property that were not dealt with for months. Staff appear to have little to no training as “I don’t know” was the most common answer we received. Overall this is company are overpriced and scamming young tenants.

Siobhan is a great property manager - very prompt in dealing with everything and always with a level of human empathy!

Working with James keane had been a great experience. Highly courteous and always willing to help with tenants rental issue.
He was a good face of Metra Living during my tenancy period with Metra Living.

It is always great working with Ethan of Metra.
He is clear on what he's requirements are. Gives direct deadlines. He is a pleasure to work with and I'm sure an asset to the company.

Fantastic to work with. Ethan is a superstar, his fast communication and professionalism is representative of the company as a whole