Lois & Laurie were absolutely fantastic. They worked extremely fast for us to hit our 5 working day period and they were always on hand to take our calls or return them within the hour. We couldn’t ha... See more
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Metro Finance - Total efficiency in the provision of shared ownership mortgages, support and eligibility testing for Housing Associations, UK wide
Contact info
Ecclesall Road, S11 8HW, Sheffield, United Kingdom
- metrofinance.co.uk
No recent history of asking for reviews
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Replied to 70% of negative reviews
Typically replies within 48 hours
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Recommend for sure 👍🏻
Lois, contacted me and was very helpful, cheerful and kind. She was straight to the point and asked questions without all the jargon so it was easy to answer. Very helpful and quick with pushing documents through. Very pleasant conversation and interaction.
First Time Buyer
This is the first time I've dealt with this company as a first time buyer, rang on Monday to do an affordability assessment and by this afternoon everything was sorted, great result, thank you.
Start to finish, great support.
From start to finish, I was well guided the whole process.
This was my first house purchase so I knew next to nothing. The team was always quick to answer any questions in a non condescending manner, and bent over backwards to help me secure my first home.
Their fees were miniscule, to boot.
I honestly can't think of a bad thing to say.
The staff i have been in contact with…
The staff i have been in contact with in metro we're so professional made my dealings with metro so easy to understand and very understanding to my companies requirements thanks
Great service very professional
Great service very professional, very helpful and very patients. I have not problem recommending this company. Thank you for your help Robert
Professional
Professional, always helpful and prompt. Would recommend, first class service.
Metro finance as a whole have been…
Metro finance as a whole have been amazingly supportive.
Every phone call they answer or return.
Our mortgage advisor has been superb, we had Laurie and Lauren. Both were very attentive keeping us informed with what steps we needed to take every step of the way by our side.
I highly recommend metro finance.
Excellent customer service …
From start to finish the overall experience was superb. Our advisor Beth Avery was helpful & polite while giving answers & advice to all our questions. More importantly she kept in touch with us throughout. Many thanks Beth.
Absolutely amazing experience
Absolutely amazing experience, cannot thank Marcus enough he was absolutely brilliant and couldn’t be more helpful!
Stressfree experience
Throughout the process, Manar, Anne and Caitlin made sure I understood each part of the process, guided me throughout, and made the experience stress free by ensuring consistent updates. So relieved I had their support to ensure I had all the right information prepared and in the best position to get my mortgage offer. They remained polite and professional throughout and some how made the experience feel like a breeze. The whole process was done a lot quicker than I expected. Thank you for your support and guidance
Good support for first time buyers
Patient, informative and listen to what you want
Very good experience
I contacted Metro finance after being sent another IFA from the Housing Association I was trying to buy a Shared Ownership Flat from. I checked this other companies reviews which were poor and my initial phone conversation mirrored some of these reviews.
Metro Finance were down as an accepted IFA panel and seeing better reviews I decided to contact them. It's been a very simple and speedy experience with Lauren as my case manager and Craig as my mortgage advisor who got back to me within the same day every time. My stage 1 and stage 2 sign off were done much quicker than what I can see is the average.
I would highly recommend choosing this company. There system was also quite useful uploading documents rather than email.
Hi I am already after mortgage offer
Hi I am already after mortgage offer. I would like to say Big Thank You for all who help me to pass this difficult proces quickly. Very professional team, quick response. I would recommend Metro Finance very professional and helpful Team. And Again big Thank you for Laurie Mather and Caitlin Appleton.
Great customer service and very helpful
Lois has been amazing from start to finish. Helped me every step of the way and was very patient when I was sending the wrong documents.
Thank you so much
A very positive experience with Metro Finance.
A very positive experience with Metro.
Like many people I have struggled to get back on the housing ladder after life has taken unexpected turns. My experience with Metro in securing me a mortgage and being judgement free has been positive from start to finish; efficient, clear and communicative. I came into contact with and would like to thank Beth, Asad, Daniel and Christie. I'm very grateful for the professional approach and ultimately my mortgage offer! Thank you.
Joshua Payne & Laurie Mather 5*
Laurie was our mortgage advisor and Joshua was the case handler. Arun also supported in the process.
All were brilliant throughout our mortgage process. From application to offer (ever with the Xmas period falling in between) it was only a matter of weeks.
A naturally stressful process, Joshua was responsive at all times, and genuinely supportive from start to finish. Laurie secured us a great deal and was highly understanding of our previous experience with independent advisors.
Arun was highly efficient in gathering all documents to start the process.
Highly recommend them for anyone wanting reliable and professional mortgage advice.
Many thanks again
5 stars
All of the people who say it’s stressful going through the mortgage process, it really wasn’t for us as Metro finance (Ollie and Caitlin) took care of everything and it was very quick and easy. Thank you.
Excellent experience
Excellent experience! Guided me a first time buyer all the way. Anything I needed got answered. Really helpful and honest. Highly recommend anyone reading this to pursue business with CRM Metro Finance, if you dont know your stuff they sure do at CRM! 😀
Lauren and Anne were very helpful and…
Lauren and Anne were very helpful and worked very quickly to get the sign off done for me. 10/10 would recommend
All the staff is very helpful and polite
All the staff is very helpful and polite
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