Metropolitan Shuttle Reviews 

The staff were very friendly and professional and made the whole transaction effortless. The cost was the best and our driver was great. He spotted a delay in the traffic and was knowledgeable of the area enough to make a detour and avoid the mess.

We will be looking to hire them in the future

Loved it. We are already looking for opportunities to utilize the service again.

I don't know if it was the favor of God, but our experience with the agent, driver, bus cleanliness, amenities and safety was great!

Metropolitan Shuttles services are A+ from the beginning to the end, Mr. Lee is very professional, courteous in helping to make our trip enjoyable ,and the driver Maadan is the best he was a safe driver on time arriving and coming home was on time. The bus was nice very clean and comfortable we had a Beautiful Safe time. I will recommend Metropolitan Shuttle Bus Service.

One of the best experiences in taking a school group. The bus was great, clean had charging stations for every seat, and our drive George was the absolute best. He knew the travel routes well and was helpful in planning stops, pick up's etc. We highly highly recommend Metropolitan and hope to work with them soon again.

They did a great job of getting us transportation when no one else could. They were punctual and friendly all around! Thanks for making our trip memorable!

We were very happy with the service Metropolitan Shuttle provided us. The driver, Nikolai, was awesome. He arrived before the predicted time, always with a smile, very helpful.

We booked 4 days of local transportation in Orlando last minute. Alusaine with Metropolitan Shuttle was extremely responsive, straightforward, and easy to work with. We got everything booked within hours. Since they source to multiple companies, we had a different driver every day and a different bus everyday. This worked well since our group number changed daily and our needs changed daily. The flexibility was exactly what we needed!

All drivers showed up on time, buses were clean and everything went smoothly.

I rarely leave reviews, but when I was initially booking with this company all the negative reviews scared me a bit. I'd like to add my excellent experience to the mix. After my experience with this company, I will be using them for group trips again in the future.

Thank you Al!

Company was use for a field trip for 8th graders no more than got started got pulled over for drivers swerving all over the kids had to wait hours for other bus drivers to only show up with buses that stank. This company ruined the kids first day of what should have been a amazing trip. The next day wouldn’t even show up to take them to a amusement park. This is the worst company I’ve ever seen the first two drivers should lose their jobs and the company should reimburse the schools money for putting this kids through such bs.

DO NOT BOOK THIS COMPANY!!! Never in my life have I seen a more embarrassing and unprofessional company. You people are a disgrace. We are with the Belington Middle School 8th grade class, and you have single-handedly ruined this trip. Every single student on this trip deserves a personal apology from you people. This trip started with excitement from kids that hardly ever make it out of their small hometown, and has ended in a complete nightmare. Pathetic. We made the news in two different states because of your lack of accountability.

I couldn't have asked for a better experience!
From beginning to end Metro Shuttles was amazing. They had the cheapest rates so I was a little wary to go with them but so happy I did! Elena was so patient and organized as I went back and forth between a few different shuttle options. Once that was finalized she gave me the contact details of my driver Martin and he was excellent as well!! Martin stayed in contact with me throughout the day of the event to make sure he knew exactly where he was going (In Las Vegas) and even did a dry run of the route (I didn't even ask!) to make sure the ride for my guests would be smooth. Seriously a GREAT experience. THANK YOU!!!

Alisha was amazing and made the trip a breeze!! The company when getting a quote was also easy to work with!

Everything was awesome. The drivers were friendly, on time and very helpful.

Great service, on time, better bus then expected, driver was a bit rude, but no big deal.
Overall great night, driver gave us what we wanted. Great job Thank you Metropolitan, will definitely recommend you anytime!

When initially requested a quote we Started out with a small issue of misinformation but that was quickly rectified. We had great service and a good trip. They were prompt and attentive. Will definitely use them for future trips

We had punctual and professional drivers, good communication from dispatch and reliable, comfortable vehicles on our school band trip to Chicago. Metropolitan Shuttle had it all covered!

Excellent – no reservations, I would recommend this company to anyone.

My sorority hired this bus company to take us to our spring formal this past Saturday night - they never showed up. Around 30 calls were placed to the company on the day of, all of which were dodged. 165 people were stranded with no way to get to our location which caused us to lose time at our venue and have to order Ubers for those who still made it to the formal. Many people were not able to enjoy an event due to this bus company not upholding their contract. The home page of this company's website says "Because nobody should be left waiting for a bus that never comes", well that's what happened to us so be warned if you want to use this company that they just might not even bother to show up.