While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good website, good products, good costumer service

EDIT: I live in Denmark and they shipped from mainland China, so the week and a half it took to ship was more than just fine for me. Through it might take longer if you order a cat tree, or something in a box - mine arrived in a yellow envelope

PROS: Ordered a cat harness and a collar for my kitty, all of it arrived in the time they said it would take with express and it looks good. The collar is a little deformed because of the packaging, but it will most likely go back to normal once it's been worn for a bit. The harness and leash are good quality, they're easy to use in terms of tightening and loosing and they're true to what they showed on the picture on the website. I wrote to them with a question about a different collar, one where you could put the name of the cat on it and your phone number,

CONS: They don't send a lot of emails, so keep the one email with the tracking to follow the package and either rely on that to know when it has been delivered or hopefully you get a notification from the local carrier (I didn't, which is a bit weird).
It would be nice if they used more cats in terms of marketing collars and other products, the collar I got - while pretty - is a bit big, which I didn't know because they didn't use a cat model for that particular item.

December 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Mewcats is amazing!

Hello internet! I ordered 3 small cat trees and 1 massive one from Mewcats. Their customer service email contact is great. They always reply within 24 hours and they give good support. It depends on where you live. I waited about 4 months for my trees to be delivered, but that's only because of customs, not mewcats. The trees are AMAZING!! Solid build, heavy-duty and heavy enough to be so stable you cats can hurtle themselves off the tree and it wouldn't budge. It is well worth the price and time to put everything together. Sure, it's a little pricey, but you get what you pay for. I highly recommend their products.

December 13, 2025
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look