I had an emergency with my horses fiel and they went out of their way to deliver everything I needed to fix fences the same day couldn't ask for more kept me up to date delivered to the field and got... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was great the driver was very accommodating helped me to put the heavy 8x4 sheets up in my driveway which I kept clear for him. The quality of the wood was excellent good job. I also got a... See more
Company replied
I was delighted with the service at MGM in Perth. We were looking for a company to supply kitchen splashbacks and a new sink & tap. Although we weren’t doing a full kitchen refit we were treated wit... See more
Company replied
Inverness branch - website easy to use and I have never ordered timber before. Easy to calculate how much was needed. Speedy delivery- within 2 days. Great communications from the branch. Delivery dri... See more
Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, United Kingdom
- 01738 472036
- mgmtimber.co.uk
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
Staff, price and quality of goods is of the highest standard. Definitely recommend MGM to friends and family
July 11, 2026
Excellent service from MGM Timber
Excellent service from MGM Timber, delivery driver was especially helpful and professional.
July 10, 2026
Inverness branch - excellent service
Inverness branch - website easy to use and I have never ordered timber before. Easy to calculate how much was needed. Speedy delivery- within 2 days. Great communications from the branch. Delivery driver very helpful.
August 7, 2026
Unprompted review
Haven't let me down yet.
July 9, 2026
Reply from MGMTimber
Hi James,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Great service
The person who dealt with my order by email and phone was very friendly and helpful. Also Big Mac who delivered my order was extremely friendly and helpful too.
July 9, 2026
Reply from MGMTimber
Hi John,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Reply from MGMTimber
Hi,
Thank you so much for your lovely review,
We hope to see you again soon for your next project.
Team MGM Timber
lovely company to deal with everyone…
lovely company to deal with everyone very friendly and helpful.
July 8, 2026
Reply from MGMTimber
Hi Andrea,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Order completed quickly
Order completed quickly, efficiently and the delivery driver was friendly and helpful
July 5, 2026
Reply from MGMTimber
Hi Brian,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
I had an emergency with my horses fiel…
I had an emergency with my horses fiel and they went out of their way to deliver everything I needed to fix fences the same day couldn't ask for more kept me up to date delivered to the field and got there earlier in the day than expected. Fantastic service and very nice people.
July 5, 2026
Reply from MGMTimber
Hi Adeline,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Reply from MGMTimber
Hi Caroline,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Simple job to order and pay for…
Simple job to order and pay for products, delivery driver was really nice and talkative. Would defo use again
July 7, 2026
Reply from MGMTimber
Hi,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Team MGM Timber.
Decent price, fast delivery
June 27, 2026
Reply from MGMTimber
Hi Andrew,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Inverness!
Team MGM Timber
SLATS Fantastic the wood was brilliant…
SLATS Fantastic the wood was brilliant to paint , and easy to hammer the nails into the wood no splits . And the delivery guy was very helpful . Thank you
July 7, 2026
Reply from MGMTimber
Hi Ann,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Reply from MGMTimber
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Venetian fence slats
Great price,delivered on time, a couple of the slats were slightly warped but apart from that perfect.
July 5, 2026
Reply from MGMTimber
Hi Robert,
Thank you for your kind words about our prices and delivery service. We're so sorry to hear that some of your slats arrived warped, if you would like to discuss this further please reach out to us at web.help@mgmtimber.com and our customer service team will be be happy to help.
Team MGM Timber
Reply from MGMTimber
Hi John,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Perth!
Team MGM Timber
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.