MHH Japanese Cars Reviews 39

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Bought a Toyota Alphard from MHH and couldn't be more positive about the whole experience. From the initial phone call to picking up the vehicle Chris was friendly, informative and totally honest. I h... See more

Rated 1 out of 5 stars

Be careful with this dealer. They didn't tell us that the CATS in our Elgrand weren't removed and now, 1.5 years later, the engine is overheated and the cost of a new one is £7,500. A serious dealer w... See more

Company replied

Rated 5 out of 5 stars

Top class japanese supplier!!!!!! We had been searching for a Nissan Elgrand Rider Autech for a while with certain specifications, and from the very first time of speaking with Alistair and his tea... See more

Rated 5 out of 5 stars

Bought a 2007 Toyota Alphard. Delighted with standard of service and knowledge of vehicle. Feel have come away with best vehicle possible at a fair price and confident that they will be there for advi... See more

Company details

  1. Car Dealer
  2. Import Export Company
  3. Importer
  4. Used Car Dealer

Written by the company

Specialist importers of high-grade Toyota Alphard and Nissan Elgrand MPVs to the UK. We select each car direct from Japan, import it to the UK where is it prepared to the highest standard.


Contact info

4.2

Great

TrustScore 4 out of 5

39 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Buying from MHH

Bought a Toyota Alphard from MHH and couldn't be more positive about the whole experience. From the initial phone call to picking up the vehicle Chris was friendly, informative and totally honest. I have bought from import dealers before but MHH are different class. Great service all round. Everything that needed doing was done and the car is great. Highly recommend them.

February 16, 2024
Unprompted review
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Rated 1 out of 5 stars

Be careful with this dealer

Be careful with this dealer. They didn't tell us that the CATS in our Elgrand weren't removed and now, 1.5 years later, the engine is overheated and the cost of a new one is £7,500. A serious dealer would have known this, and I even remember asking about this when we were buying since I knew it was a serious issue that everyone on the Facebook group for Elgrands warns about. We were told they were. Maybe they didn't properly service other parts of the car too, which we won't know about. We are devastated and have been severly let down. I would avoid and find a better dealer or buy a completely different car overall !!!!!!!! To say we are disappointed is an understatement since it was a lovely car for our family. It's shame I have to give this review.

November 28, 2023
Unprompted review
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Reply from MHH Japanese Cars

Hi Tomasz

I had just been called to say you were with the mechanic with your van. I went around to meet you but must have arrived just after you left. When you are next going there I’d like to meet you to see how we can help.

Although we feel for you in your situation with your car (which is 17 years old at the time of writing), we have always been truthful in what we say. Since when we started importing Elgrands in 2020 we have always removed the cats when requested, and charged the customer. We do not do this as standard as it should be up to the individual who buys a car as to whether they want it modified from its original state. All the time we have sold this model we have been transparent with the pricing of the modification and how long it would take. On this basis we would never have told a buyer the cats had been removed. It is just not what we do.

With regards to the mechanical service we provided you with the invoice from the service centre. It is again not in our interest to not do things properly.

Let me know when you are around and I will come and see you with the van.

Rated 5 out of 5 stars

Absolutely brilliant

March 2, 2023
Unprompted review
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Reply from MHH Japanese Cars

Hi Craig, thanks so much for your great review. We really appreciate it. Enjoy your Elgrand & keep in touch. Alistair and the MHH team

Rated 5 out of 5 stars

My husband Nick purchased a Nissan…

My husband Nick purchased a Nissan Elgrand 2008.
We cannot speak highly enough of the quality of product and the level of professional service by Alistair, Chris and the team. I would wholeheartedly recommend this team to anyone interested in purchasing a grey import vehicle.

February 1, 2023
Unprompted review
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Reply from MHH Japanese Cars

Hi Maureen , thanks so much for your review, we really appreciate you taking the time to do this and sincerely hope you really enjoy your Elgrand. All the best from Alistair, Chris and the team

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Rated 5 out of 5 stars

My first Alphie

Bought a 2007 Toyota Alphard. Delighted with standard of service and knowledge of vehicle. Feel have come away with best vehicle possible at a fair price and confident that they will be there for advice in future if needed. (Bonus of a test drive at Dunsfold Aerodrome also appreciated!)

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Elgrand from MHH - Top Class

I recently purchased an Elgrand from MHH and having done a couple of thousand miles in it, I can say it is first rate. Everything they said they would do, they have done, easy to deal with, very straightforward and no hard sell. Would not hesitate to recommend them and their vehicles. Thank Chris Nelson

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

I Had been looking for the right Nissan Elgrand for a couple of months without success. After visiting a number of importers, came across MHH cars, who had a number of superb Elgrands in stock and from first contact demonstrated a highly professional no pressure selling experience.

The vehicle I eventually purchased was exactly what I had been searching for; a high spec grade 4B vehicle in factory original condition with all relevant paperwork at a fair price.

I am extremely pleased with my purchase and wouldn’t hesitate to deal with MHH again, should I need to purchase another Japanese import

September 9, 2022
Unprompted review
Rated 4 out of 5 stars

Nissan Elgrand Highway star purchase

Purchased a Japanese Import (Nissan Elgrand) from MHH lovely polite friendly and helpful staff would definitely recommend this company to buy from after sales service is also excellent

September 6, 2022
Unprompted review
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Reply from MHH Japanese Cars

Hi Norman, many thanks for taking the time to review your experience. We really appreciate it and hope you are delighted with your new Elgrand. All the best Alistair & the MHH Team.

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Rated 5 out of 5 stars

Excellent service from the MHH team

Excellent service from Chris, Sam and Alistair when purchasing my imported Nissan Elgrand HWS at good quality and at reasonable price, with 12 months warranty.
They are a clearly a good team, and when Alistair, the MD, says “He is actually in the business to provide a service, and a happy customer is so satisfying” you tend to believe him.
The company is ably supported by good local suppliers for service and maintenance, and any after sales issues are dealt with in a really prompt and understanding manner.
Highly recommended.

August 17, 2022
Unprompted review
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Reply from MHH Japanese Cars

Many thanks for taking the time to provide your review. We are very grateful and hope you are delighted with your new HWS. All the best Chris & the MHH Team.

Rated 5 out of 5 stars

Great service

Alistair and the team at MHH were superb in our buying experience. Very knowledgeable on the Elgrand cars which are prepared to a very high standard. We felt confident purchasing from them and wish we had purchase an Elgrand from them sooner! The car is fantastic!!

Thank you MHH.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable about the vehicle in…

Very knowledgeable about the vehicle in question, (Nissan Elgrand). Basically, they told me the whole history of my vehicle right up to it arriving at their centre. Vehicles are in ‘tip top’ condition, registered, MOT’d and all with validated mileage. A quick and friendly experience from start to finish…very impressed.

May 27, 2022
Unprompted review
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Reply from MHH Japanese Cars

Hi Neil, thanks for taking the time to write your great review. Delighted we hit the mark! Much apprecaited. All the best Chris & the MHH Team

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Rated 5 out of 5 stars

Great vehicle, excellent service

Really excellent service from Chris. Exactly the kind of salesman you want to deal with - enthusiastic about his product but honest and knowledgeable. The cars themselves are in superb condition and perfect for my particular needs (spacious vehicle for moving mountain bikes and surfboards, camping, family ski trips, touring, etc). Why anyone would buy a T5 when you could have one of these at a fraction of the price I've no idea.

February 7, 2022
Unprompted review
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Reply from MHH Japanese Cars

Thank you so much for taking the time to write a review. We're hugely appreciative and hope you have a fantastic time in your new Elgrand. All the best. Chris & the MHH Team

Rated 5 out of 5 stars

Excellence personified

The team are quite simply the best of the best-incredibly helpful, professional, knowledgable and friendly. Made me feel valued and special.

Great cars, highest quality, best condition.

Presented, valeted and serviced perfectly.

Customer service second to none - very highly recommended - thank you

February 4, 2022
Unprompted review
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Reply from MHH Japanese Cars

Thanks so much for your review. We really appreciate you taking the time to do this for us. Were delighted by your great feedback. It means a lot. Enjoy! Chris & the MHH Team

Rated 5 out of 5 stars

Thanks to all at MHH

Thanks to all at MHH
Especially Chris as was my first experience of purchasing an imported vehicle.
Chris's knowledge and honesty to all my questions and requests was invaluable.
Was refreshing to purchase a car without the typical salesman pitch.
If your thinking of purchasing an Elgrand I would definitely recommend MHH
Thanks Chris.

February 1, 2022
Unprompted review
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Reply from MHH Japanese Cars

Hi there, it was a pleasure to help you find your Elgrand. We really appreciate you taking the time to write a review for us. Enjoy your new car! All the best Chris and the MHH team.

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Rated 5 out of 5 stars

Very great car

Very great car, lots of space and very comfortable. Drives well.

January 7, 2022
Unprompted review
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Reply from MHH Japanese Cars

Hi Emmanuel, Thank you so much for your review. We're delighted you are so pleased with your car. Enjoy! All the best Chris & the MHH Team

Rated 5 out of 5 stars

Epic Elgrand

Chris from MHH took time to explain the various specs available and really helped identify the best model for us. The buying expereience was pressure free and painless and three weeks in it's my favourite car ever, and I've had a lot of cars...

November 7, 2021
Unprompted review
MHH Japanese Cars logo

Reply from MHH Japanese Cars

Hi Paul,
Thanks for taking the time to review your experience with us as it means a lot to us. We're delighted you have a new favourite car :) Happy motoring. All the best, Chris & MHH Team.

Rated 5 out of 5 stars

Can’t fault these guys being new to the…

Can’t fault these guys being new to the elgrand they answered all my questions, the elgrand was immaculate, I would buy again from them, I’ve since converted it to a camper

September 21, 2021
Unprompted review
MHH Japanese Cars logo

Reply from MHH Japanese Cars

Thank you Steven we really appreciate your review. Hope your conversion has gone well. All the best Chris & the MHH Team

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