Miaplaza, Inc. Reviews 623

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to navigate and highly engaging for students. Many appreciate the product's flexibility and customizable curriculum, which allows them to tailor learning to individual needs. The customer service and staff are frequently highlighted for their exceptional helpfulness, prompt responses, and overall positive attitude. Some people were dissatisfied with occasional issues, such as a curriculum showing a need to redo an entire class or changes to the system requiring users to relearn it. A few customers also mentioned a desire for optional timers in the typing curriculum to accommodate children with specific challenges.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use and flexibility.... See more

Product

Reviewers highlight positive aspects of the product, often calling it a "life saver" and the "best" they've... See more

Customer service

Consumers consistently report positive experiences with customer service. Many describe the support as... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Many... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (... See more

Company replied

Rated 5 out of 5 stars

We did this program for grade 4. It worked well for Math and Science. We supplemented the English portion with real book reading. My son connected with the young teacher guy videos for Math and Scienc... See more

Company replied

Rated 5 out of 5 stars

My sons love Miacademy & Miaprep! They love the videos, the activities. We all find it particularly refreshing and engaging for younger and older students. We switched from another program that was f... See more

Company replied

Rated 5 out of 5 stars

I have 3 kids on MiAcademy and one on MiaPrep, and this curriculum has been a life saver. We have been using the platforms since September of 2023. The flexibility in doing the work on our own schedu... See more

Company replied


Company details

  1. #20 of 55 best companies in Career and Education Provider

Written by the company

If you and your student are unsure which online K-12 curriculum is right for you, Miacademy (and 7th-12th site, MiaPrep) offer very low-cost first month trials and a 30-day money-back guarantee. Members have access to the complete K-8 or 7-12 curriculum with engaging learning videos loved by students, fully customizable scheduling, and easy reporting features in the parent portal, plus optional community features and learning games. The comprehensive curriculums are perfect for homeschooling families, or for classrooms looking for ways to offer personalized learning paths for their students.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

623 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mia Prep helped me order my workbooks…

Mia Prep helped me order my workbooks through their website. They were quick and very helpful and made it so easy.

April 11, 2026
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Reply from Miaplaza, Inc.

Thank you for taking the time to share! We’re so glad to hear that ordering your workbooks was a smooth experience, and that our team was able to assist you quickly. We appreciate your kind words and are happy to have you with us!

Rated 5 out of 5 stars

The best curriculum for my autistic son.

This program help my autistic son to be more engaged on learn new things. He love it and have better grades. The curriculum is easy to follow and understand. Customer service is awesome, they always answer my question on a good time. 100% recommend.

April 5, 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing! Hearing that your son is more engaged and enjoying learning really means a lot to us. We’re so glad to know that Miacademy has been a helpful and supportive fit for him. Thank you as well for your kind words about our customer service team, and for your recommendation!

Rated 5 out of 5 stars

My family loves this product

My family loves this product. It works well for children at different levels then their grade or age.

August 6, 2025
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Reply from Miaplaza, Inc.

Thank you so much for sharing your experience! It's wonderful to hear that Miacademy has been a great fit for your family. We truly appreciate your kind words!

Rated 5 out of 5 stars

Very helpful at getting my son started

Very helpful at getting my son started

April 8, 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing! We're delighted to hear your son had a smooth start and that our team was able to help along the way. We're so glad to have your family with us!

Rated 5 out of 5 stars

Customer service is beyond fantastic

Customer service is beyond fantastic, whether it's an account or order question, or a parents needing help with curriculum, the Mia team is always quick to respond and help you out.

April 7, 2026
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Reply from Miaplaza, Inc.

Thank you for your kind words, Emma! We’re so glad to hear that our team has been able to support you with everything from account questions to curriculum guidance. Providing timely and helpful support to families means a great deal to us. We truly appreciate you being part of the Miacademy community!

Rated 5 out of 5 stars

I love the ease of setting up classes…

I love the ease of setting up classes and using the website on both parent and student sides. It’s wonderful to see how parent friendly you are, you actually listen to us and make updates that better our experiences.

March 26, 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing! We’re really glad to hear that setting up the curriculum and navigating the website has been a smooth experience. It means a lot to know that our efforts to support families and make meaningful improvements to the platform have made a difference. We truly appreciate your kind words!

Rated 5 out of 5 stars

Kids love it.

Kids love it.

March 26, 2026
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Reply from Miaplaza, Inc.

We're delighted to hear this, thank you so much for sharing!

Rated 5 out of 5 stars

Great chat support

Great chat support. My sons love Mia!

August 22, 2025
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Reply from Miaplaza, Inc.

Thank you for taking the time to leave a review! We're so glad to hear your sons love Miacademy, and that you've found our live chat feature helpful along the way. We're grateful to have your family with us!

Rated 5 out of 5 stars

Beth was very nice and helpful

Beth was very nice and helpful

March 30, 2026
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Reply from Miaplaza, Inc.

Thank you for taking the time to leave a review! We're very glad to hear that Beth was able to assist you today. We truly appreciate your kind words!

Rated 4 out of 5 stars

The PDFs are burdensome

The PDFs are burdensome
If there were more lessons and activities based in the screen lesson my child would be happier. Instead he is very sad to see 12 pages of worksheets per class per day. 12x4 classes is 48 pages in one day. I also wish there weren't the day one day two thing. It makes it hard to keep track of.

March 22, 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing your feedback, we really appreciate it! We’re sorry to hear that the amount of PDF material being assigned each day has been feeling overwhelming. It's worth noting that the PDFs included in our lessons are typically designed to be completed over several days, and families are always welcome to choose which activities work best for their student rather than completing every page.

If you’re finding that too much is being assigned each day or the schedule feels difficult to manage, our team would be more than happy to help you adjust things to better fit your child’s needs. Please feel free to reach out to us via chat or email anytime, we’re always happy to help!

Rated 5 out of 5 stars

Good

..........

March 20, 2026
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Reply from Miaplaza, Inc.

Thank you for taking the time to leave a review, Jenny! We appreciate it!

Rated 5 out of 5 stars

Starting the accounts

The accounts and steps to create them were easy to follow and complete. We haven't started any work yet as the accounts were just activated but so far, so good!

March 19, 2026
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Reply from Miaplaza, Inc.

Thanks so much for sharing, Erica! We're glad to hear that the account setup process was easy and straightforward for you. We hope everything continues to go well as your family begins exploring the lessons, and we’re always here if you need any help along the way!

Rated 5 out of 5 stars

I’ve really enjoyed using this program

I’ve really enjoyed using this program. It has made a noticeable difference in my son’s confidence when it comes to learning. The material is presented in a way that’s easy for him to follow, and he’s able to understand and retain what he’s learning much more effectively.

March 26, 2026
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Reply from Miaplaza, Inc.

Thank you for your thoughtful review! We love hearing that your son is feeling more confident with his learning, and that the lessons have been working well for him. We’re so glad to know that Miacademy has been a positive part of his learning experience!

Rated 1 out of 5 stars

I still need help

I still need help. My issues did not get resolved.

March 18, 2026
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Reply from Miaplaza, Inc.

Hi Marissa, we're sorry to hear that the issue you're experiencing has not yet been resolved! Please reach out to our team via email at parents-help@miacademy.co, or via the live chat feature on our site, for direct assistance. We'll be more than happy to help!

Rated 5 out of 5 stars

MiaPrep has been one of the best…

MiaPrep has been one of the best decisions I have made for my son (junior). He struggled in a traditional high school for his first two years, I came across Mia and made the switch! I can see when he’s completed his assignments, what his grades are in real time, and if I have to message a teacher or advisor, they’re quick and responsive - not like other public school teachers and staff can be. They help me keep him on track and provide support if and when necessary. The only thing I’d change is not just being able to see or know when he hasn’t turned in a checkpoint, but to be able to see when he does so I can help him stay caught up and on track. Overall, MiaPrep has been such a lifesaver to his education and his GPA. Thank you Mia staff. I’ll recommend every chance I get!

March 18, 2026
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Reply from Miaplaza, Inc.

Hi, Kim! We’re so glad to hear that joining MiaPrep Online High School (MOHS) has been such a positive and supportive experience for your son so far. It’s wonderful to know that the visibility into his progress, along with the support from teachers and advisors, has helped keep him on track! We also appreciate you sharing your feedback regarding checkpoints, and we’ll be sure to pass that along to our team.

It means so much to hear that MOHS has made such a meaningful difference in your son’s education. We’re grateful to have your family with us and truly appreciate your recommendation!

Rated 5 out of 5 stars

We love Miacademy

We love Miacademy! My daughter was so behind in school but she's catching up quick with this curriculum!

March 15, 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing this! We’re delighted to hear your daughter is making such great progress and catching up with confidence. That’s such an amazing accomplishment, and she should be really proud of herself. We’re grateful to have your family with us!

Rated 5 out of 5 stars

We love Miacademy!

March 15, 2026
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Reply from Miaplaza, Inc.

Hi Teresa,
We love hearing this, thank you so much for sharing! 😊 We’re so glad Miacademy has been a great fit for your family.

Rated 5 out of 5 stars

I work from home and I’m a single Mom

I work from home and I’m a single Mom. I don’t love the education system because more time is spent teaching discipline and ‘crowd control’ than is actually spent teaching. Don’t get me wrong - teachers are great - I even went to school to be a special education teacher, but sadly teaching barely pays a livable wage in this economy. Ntm, the job was much different than I believed when I was a younger version of myself, excited to go to college and ‘really start’ my life-long journey of learning. Sadly the job has become more like wardens that spend most of their days trying to get a very large amount of students focused and on task, all at the same time to reach out what amounts to 5-15 mins of actual instruction and learning. For this and many other reasons, I have wanted to homeschool my children for quite awhile now and switching to a career in telehealth has given me this opportunity to be the ‘stay-at-home’ Mom I want to be, while still supporting myself and my kids who don’t have a father anymore. It has been a huge blessing and allows us to fulfill some of our dreams, despite our loss. It definitely requires planning and learners that can work independently. Miacademy has provided the perfect solution that allows my children to do her school work by watching videos and following along with guided notes and activities, helping her to learn at her own pace while also being mostly independent. The concepts and ideas are taught in a fun, sensible way that helps my daughter be excited to learn. When she isn’t able to catch on to a concept or idea, we work on it after work or on the weekends even. She loves the flexibility of choosing what she wants to learn about and testing out of what she already knows so she doesn’t feel frustrated and bored like she often did in public school. Most importantly my daughter is happier, healthier, more motivated, and more interested in learning than I have ever seen her before. I owe a lot of making this possible to MiAcademy and their fun & creative curriculum that works with individual family wants and needs, as well as giving the child control and confidence in their own learning.

March 16, 2026
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Reply from Miaplaza, Inc.

Hi Ashlyn,
Thank you so much for sharing your story with us. It truly means a lot to hear how Miacademy has supported both you and your daughter on your homeschooling journey.

We’re so glad she’s feeling more confident, excited to learn, and able to move at her own pace. Your dedication and support make such a difference, and we’re honored to be a part of that!

Wishing you and your family continued success and joy in learning!

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