Miaumall Reviews 

68
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional service throughout their entire purchasing journey. Customers consistently praise the extremely fast shipping speeds and the remarkably secure packaging that keeps all delicate goods completely safe during transit. Many buyers are completely thrilled with the impressively wide variety of authentic and unique products available directly from Japan. However, some people also felt that the pricing structure is very fair, offering great value for hard to find imported merchandise. Shoppers additionally noted the consistently high quality of these items, confirming that customer orders always arrive safely in perfect condition.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting incredibly quick shipping,... See more

Product

People report positive experiences with product, highlighting the huge variety of authentic Japanese items,... See more

Quality

Clients share positive opinions on quality, consistently highlighting high-quality items and excellent... See more

Order

Customers consistently note positive experiences with order delivery, highlighting surprisingly fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This site is a Godsend! They carry special cat treats that my cat needs for his medical condition and I cannot find this product in the US. I am sooo grateful for their incredibly quick shipping and... See more

Rated 5 out of 5 stars

At first, I was unsure, then scared, because the rather expensive shipment took over 10 days to arrive and the tracking didn't work. However, contacting the store dispelled all my fears – they wer... See more

Company replied

Rated 5 out of 5 stars

Product arrived in perfect condition.It matches the online description completely and the packaging kept everything safe.Fast delivery and good quality products.I recommend this online shop to anyone... See more

Rated 5 out of 5 stars

I don’t usually write reviews on anything but I decided to specifically find a review page to express how happy I am to have found this website! I made an order of Japanese household products ( laundr... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Japan is one click away with MiauMall! From skincare to snacks and anime figures to house decorations, conveniently shop everything with swift shipping from Japan straight to your door!


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Asks customers to review

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How this company uses Trustpilot

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4.8

All reviews

(68)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Neatly packaged

March 24, 2026
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

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Rated 5 out of 5 stars

Super satisfied with the items

Super satisfied with the items! Fast shipping!

March 24, 2026
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

A lot of options to choose from

A lot of options to choose from! We received our package extremely quickly, less than 3 days!! Other similar websites take at least 10 to 14 days to ship to the US

March 24, 2026
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Reply from Miaumall

Thanks for shopping with us! We take pride in our speedy shipping so we're happy to hear about your positive experience! We look forward to serving you again!

Rated 5 out of 5 stars

Highly recommend

Lovely website, was super suspicious at first but was very pleasantly surprised, shipping to the UK was smooth and even arrived two days earlier than estimated. Product was in great condition not to mention authentic (I purchased the chiikawa x hello kitty plush keychain after it was sold out on the official website) and prices are fair as well.

January 14, 2026
Unprompted review
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Reply from Miaumall

Thanks for trusting and shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Very fast shipping and packaging was…

Very fast shipping and packaging was very very good. But got down by local freight service 😂😂

February 24, 2026
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

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Rated 5 out of 5 stars

I don’t usually write reviews on…

I don’t usually write reviews on anything but I decided to specifically find a review page to express how happy I am to have found this website! I made an order of Japanese household products ( laundry detergents etc.) that were so difficult to find in UK, but I found everything I wanted and more , and the prices are also great ! To top that my order came in about 4 days , I was genuinely not expecting such a quick delivery. Thank you so much and it’s safe to say I will be ordering again ! :)

February 15, 2026
Unprompted review
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Reply from Miaumall

Thank you for all the kind words and for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

I always order from this mall and they…

I always order from this mall and they always wrap my packages with care. Also authentic product

January 24, 2026
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Excellent service

Excellent service – items arrived safely and ahead of schedule!
I placed a large order with various items. I was very impressed with the careful, compact packaging which ensured everything arrived in great condition. The delivery was also quicker than the estimated timeframe. Very pleased!

January 23, 2026
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Reliable and trustworthy shop with lightning fast delivery, great customer service

I have been making regular purchases typically a couple times per month from this shop for a while now, and have never been disappointed once; the shipping is lightning fast, items are always well packed and the customer service is top of the line. Staff are willing to go out of the way to also seek out products they don't already have available, if contacted - which is amazing. Their store already has a massive inventory as is, but their willingness to find other products and make this extra effort is amazing. My shipments frequently arrive earlier than the expected delivery time. The actual Shop app (through no fault of this store - many other stores using the Shop service encounter this issue) occasionally suffer problems with coupon codes/cart issues upon page refreshes, but staff are extremely fast to remedy the issue, and so I am never left feeling bad about the situation (outside of having been someone who feels sympathy from having seen this problem occur from both sides and knowing the logistical problems it causes for many stores - but they handle it extremely well) - again, it is no fault of the store itself, but rather a common issue many stores face dealing with the Shop service, and so would also make a note for others to consider this if they encounter this issue, as it is not due to any fault on the part of Miaumall, but rather due to an issue from the Shop company app that many businesses are making use of and also how it is behaving with customers' computers and phones/cache and cookie data/etc - so it is not a fault on their part, however they have done an amazing job trying to sort everything out and compensate for it (far better than many other stores who are also experiencing the same issue).
I have probably now spent thousands at this shop already in the last several months, and will be happy to continue supporting this business in the coming months! Thank you for your hard work and great service!🙏🏻I am, as always, a very happy customer and will be making my next order soon!

January 23, 2026
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Reply from Miaumall

Thanks for shopping with us and your very kind words! We're happy to hear about your positive experiences and look forward to serving you again!

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Rated 5 out of 5 stars

Great products

Great products
Great service

December 24, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Good quality!

High quality packaging and super fast shipping!

December 24, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Amazing and fast shipping

Amazing and fast shipping

December 26, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient! Great product worth the money!

December 24, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

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Rated 5 out of 5 stars

Really happy

Really happy
Excellent product selection and super fast delivery to the US.
Will definitely shop again.

December 24, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Delivery with care!!

Delivery with care!!! Great service

December 24, 2025
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Reply from Miaumall

Thanks for shopping with us! We have a lot of pride in our delivery so we're happy to hear about your positive experience! We look forward to serving you again!

Rated 5 out of 5 stars

Great service

Great service! Quick answer: )
I would like to make an order again.

December 15, 2025
Unprompted review
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Great service

Great service
Lovely products

November 25, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

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Rated 5 out of 5 stars

Very impressive

Very impressive! Fast delivery and well packed all of the items!for sure will shop more!

December 7, 2025
Unprompted review
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Trustworthy company with reasonable and…

Trustworthy company with reasonable and affordable prices. Thank you Miaumall!

November 25, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

Rated 5 out of 5 stars

Fussless!

Excellent matcha chocolate selection, surprisingly good value, meticulously packed, delivered earlier than promised in perfect condition (we're into summer here, 35C days already) - fussless!

November 25, 2025
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Reply from Miaumall

Thanks for shopping with us! We're happy to hear about your positive experience and look forward to serving you again!

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