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3.4
6 reviews
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The hardware on the handbag I received had a slight defect. Fortunately, customer service was very helpful and gave me a satisfactory resolution. I really hope the company can inspect items more carefully before shipping.
Their London store looks pretty nice, and the products online are exactly the same as the ones in-store. But waiting that long is a dealbreaker for me.I’m a realist, so unless there’s a massive discount on the website, I’d rather buy in-store.
As a British brand, the styles are quite classic and very British. The leather is pretty standard, without any special or exotic materials. Just keep in mind that shipping does take a while
I did receive the item, and the product itself is fine. However, the box was damaged when it arrived and looked a bit terrible. The packaging really needs to be improved. It would be a disaster if this were sent directly to a customer as a gift.
I was anxious waiting for two weeks, but it finally got here. It's exactly what I wanted. I can finally rest easy.
I really love this style. It looks exactly like the picture, so I'm quite happy with it.
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