Michaels Financial Reviews 

110
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Emma and Louis were fab in securing us our mortgage and being a huge help with particularly self employed accounts. It's not easy finding someone who knows enough about self employment and securing a... See more

Rated 5 out of 5 stars

Michaels have been brilliant with sourcing me a suitable mortgage handling the formal application and the mortgage has been formally agreed within days. I am very pleased with the updates that I r... See more

Rated 5 out of 5 stars

Emma and Carmen are great and really made the process of finding a mortgage that worked for us, nice and easy - despite our case not being as simple as it may have been for others. They're lo... See more

Rated 5 out of 5 stars

Buying our first home and Emma has been amazing throughout the whole process, she has gone above and beyond to explain things and reassure me when I didn’t have a clue! I felt completely comfortab... See more

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker

Written by the company

Michaels Financial, part of the Michaels Property Group, are a customer centric mortgage & insurance brokers based out of Colchester in Essex.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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4.9

All reviews

(110)

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Rated 5 out of 5 stars

Amazing experience with Michaels

Amazing experience with Michaels. Emma at Michaels financial has been simply amazing. Thankyou thankyou thankyou

May 20, 2024
Unprompted review
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Reply from Michaels Financial

Glad you were happy with the service Lee, and hope you're happy in your lovely new home.

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Rated 5 out of 5 stars

Superb Company & Superb Customer Offering: EMMA DUKES WE HEART YOU!

Wanted to find the time to provide the very possible highest level of positive feedback on Emma Dukes of Michaels Financial.

She is astute, reliable, helpful, kind and a genuine pleasure to deal with. All my interactions have been flawless. I am a huge advocate of the Company as a result of her hard work and diligence. But in truth everyone I've dealt with at MF is truly excellent, including Michelle and historically Dom.

May 15, 2024
Unprompted review
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Reply from Michaels Financial

Thank you for the kind words Rob, really appreciated and will make sure they are shared with the team.

Rated 5 out of 5 stars

I would recommend Emma and Michelle to…

I would recommend Emma and Michelle to anyone, they made the whole process so easy and stress free. I have only ever had one experience with a mortgage broker in the past, and it was so bad I ended up dealing with my mortgage and remortgage myself. But Emma and her team have totally restored my faith in mortgage brokers.

Emma is extremely knowledgeable and just such a nice happy person to deal with, she puts you at ease straight away and provided all the information you could possibly think of. The whole process was a dream, from first contact to getting the approval within 3 weeks - couldn’t have asked for better service! Thank you both for your help

May 7, 2024
Unprompted review
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Reply from Michaels Financial

Really appreciate the positive feedback Rachael, we can all agree that Emma is one of life's happy people! Glad we restored your faith in brokers and glad its all been stress free for you.

Rated 5 out of 5 stars

Cannot recommend Emma and the team at…

Cannot recommend Emma and the team at Michael’s Financial enough. Both my partner and I are first time buyers and since the start Emma has been great. Emma went thorough everything in detail and was very informative. We had many questions as to being first time buyers and Emma was always happy to help. Thank you!

April 15, 2024
Unprompted review
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Reply from Michaels Financial

Lovely feedback Chloe, thank you - will make sure we pass it onto Emma and glad you were happy with the service.

Rated 5 out of 5 stars

Flawless service

The service my partner and I have received from Michaels Financial over the last few weeks has been flawless. The member of the team we have primarily dealt with (Emma) has been a pleasure to work with and has kept us thoroughly informed about exactly what is happening every step of the way. Aspects of the process that were more complex or unfamiliar to us were also explained very clearly and helpfully. We are entirely satisfied with the final outcome: a highly competitive mortgage that is a considerable improvement on some of the offers we had initially located through our own research. For all of these reasons, we have absolutely no reservations in offering our ringing endorsement of Michaels Financial.

March 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Haven’t felt more at ease than I have…

Haven’t felt more at ease than I have with Michael’s Financial.

Emma especially I found has took her time to explain everything in detail and to reassure me and make me feel more at ease. The process can be confusing and found Emma always went that extra mile. Couldn’t recommend them enough as a service as a whole have been brilliant.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant team

Absolutely brilliant team. They looked after us throughout and we will be using them for our mortgage when our products end. Emma and Mark have been fantastic. We would recommend them time and time again. Thank you again

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Emma

Emma helped me with my mortgage, as a first time buyer she has been so supportive and helpful! She has always responded quickly to calls and emails! Can’t recommend enough!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Cannot recommend Emma enough

Cannot recommend Emma enough! She has been the most amazing help and is always quick to respond to calls and emails. As first time buyers Emma has made this process as easy as possible for us which has been perfect.

March 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Michaels Financial - Colchester office - Emma and Michelle - awesome team

I was supported by Emma and Michelle at the Colchester office. Their ability to explain the process in details is awesome. They gave details of the process, requirements, timelines and possible response from the lender. This was very comforting and reassuring I opted for the lifetime offer rather than a one off. I will definitely propagate their capabilities and support. This is just the beginning.

January 5, 2024
Unprompted review
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Reply from Michaels Financial

Good afternoon Wale, thank you so much for sharing your positive feedback about the team - Michelle and Emma work tireless from this side so really appreciate you taking the time to thank them. We look forward to working with you in the future again as well.

Rated 5 out of 5 stars

Thank you Michaels Financial!

Emma and the team have been absolutely fantastic! We can't thank them enough.
The support Emma has provided has been amazing, making this sometimes daunting process as smooth and easy as possible. No question is ever too much!
If you are looking for a broker, as first time buyers, we would definitely recommend!

December 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Best mortgage advisor

Emma has been amazing from start to finish! We can not thank her enough for securing our mortgage for us, despite all the hurdles we had.

We would 100% recommended to anyone who is looking for a mortgage advisor.
Thank you again Emma

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Polite, Professional & Very Knowledgeable!

Buying our first home and Emma has been amazing throughout the whole process, she has gone above and beyond to explain things and reassure me when I didn’t have a clue!
I felt completely comfortable contacting Emma with what could be deemed the silliest/simplest questions.
Always happy and willing, she’s great!
Would highly recommend!

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

An incredible experience, would recommend to anyone!

I am so thankful to Emma and Michelle at Michaels Financial. After having a bit of a mare with one of the larger mortgage advisory companies. Emma was completely honest. kind and attentive to my first time buyer self.

Incredibly kind, well informed and down to earth, I would highly recommend the team at Michaels Financial, they are communicative and celebrate your successes with you! <3

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I contacted Emma at Michaels for a remortgage on a buy-to-let. She was incredibly efficient in finding out what I needed, sourcing a product, and getting everything organised. Emma is knowledgeable with excellent customer service. I would highly recommend.

August 3, 2023
Unprompted review
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Reply from Michaels Financial

Thank you for the kind words Al - will be sure to pass this onto Emma so she knows her efforts are appreciated.

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Rated 5 out of 5 stars

Exemplary service and support

From the very start of the working relationship, communication and support has been exemplary. What could have been a stressful time of finding the right mortgage, was made that much easier by the financial team here at Michaels. Thank you. :)

July 4, 2023
Unprompted review

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