Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the services provided. Customers frequently praise the helpful and professional staff members for providing dedicated support and keeping everyone fully informed at every single stage. People note that communication is remarkably efficient and response times are consistently fast throughout the entire property journey. Though some customers noted experiencing stressful periods and difficult times due to external factors or third parties, the overall service remained exceptionally appreciated. Consumers emphasize that the dedicated team members always go above and beyond to ensure a smooth process and a successful outcome.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire team is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being consistently... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth and stress-free the entire... See more

Response time

Customers expressed great satisfaction with the response time, frequently praising the team for being quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

I’m helping my sister with her search for a new property. We arranged viewing for three properties that are being marketed by Michaels. Chloe was their representative. She was very professional in e... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

Max was an absolute superstar after a call to the office asking to view a bungalow today as we were in the area. He went above & beyond to work with our timeframe. During the viewings he was professio... See more


Company details

  1. Real Estate Agency
  2. Commercial Agent
  3. Mortgage Broker
  4. Real Estate Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m incredibly grateful to the whole…

I’m incredibly grateful to the whole team for helping me purchase my first property after spending the past 8 years living in a shared house. What could have been a stressful and overwhelming journey was made so smooth and straightforward thanks to everyone’s support, professionalism and patience.
A very special thank you to Jo and Louis, as well as Ollie, Lee and Kelan, who have all played an important part in this journey. A particular thank you to Kelan for being so patient and accommodating, especially after nearly a year of viewing properties with me!

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

We were met at the property by Chloe…

We were met at the property by Chloe who was punctual, friendly, honest and professional. At no point did we feel rushed in our viewing. Chloe answered our questions with transparency and was clearly knowledgeable about the property.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Very patient with us at what was a very naturally stressful time, chased the other party as needed, gave good advice throughout and put our interests ahead of their own. Would recommend.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Not naming or shaming as not my style

Not naming or shaming as not my style, but we were initially with another estate agent. Ok it was the school holidays and we did not have much interest when we first put it on the market. I get that. But there was no communication, no help and to be honest very stressful. When we took on Michael’s , immediately they were so friendly , kept us updated did all the hard work getting interest through the doors and we sold it more or less straight away. Well done Ollie for that and helping us throughout with yours and Lees help , it was stress free and would highly recommend them. Wish we had gone with you in the first place. Only reason was that particular estate agent was up the road from us, but they def need to be retrained to Michaels high standards. Then once sold Jo took on all the rest. And once again stress free, helpful polite and communication spot on. Thank you.ok gonna be honest there was a few hiccups on the way , but none that was your fault. But you showed your professionalism and dealt with it immediately. Well done. Thank you. Highly recommend to anyone. Craig , Stanway.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Michaels have been amazing in supporting me with my purchase. Special thanks to Nikki and Michael for all your help and reassurance over the last few weeks. Highly recommend 😊

August 11, 2026
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Rated 5 out of 5 stars

Excellent service from Kyle and the Michaels team

Michaels letting team, in particular Kyle, have been absolutely fantastic in letting my property. Kyle has been incredibly professional, helpful and efficient throughout, and I’ve really appreciated how approachable and responsive he has been. He kept me fully updated at every stage and made the whole process feel easy and stress-free. It’s clear that he genuinely cares about providing a great service, and I wouldn’t hesitate to recommend Kyle and the Michaels team to anyone looking for a first-class letting agent.

August 10, 2026
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Rated 5 out of 5 stars

Bethany

Bethany, Kyle and Tia, what absolute angels you guys are! They helped us find the home that best suited our needs, worked overtime to ensure we were in the property on time, and made the process as stress free as possible! Amazing people thank you so much!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Michaels have been exceptional from …

Michaels have been exceptional from the very first time we contacted them to completion. Max visited us for a valuation and explained the whole process with kindness, patience and professionalism. Michaels had our property sold to our first viewers and the whole process only took three months. Their photos and description of the property are superb. When phoning the Colchester branch I was always left satisfied with the responses from them, if it was something that needed resolving it was dealt with swiftly and I was kept informed of progress on a regular basis. Jo was amazing with her support throughout the process, she dealt with issues that could have become stressful and reassured us when we had worries, a true pro. Couldn't wish for a better team, they were kind, polite, considerate and respectful and really are second to none, Thank you to everyone at Michaels for your invaluable contribution and support in our journey.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Michaels team have been outstanding…

Michaels team have been outstanding from start to finish. Max was our first contact who came to our home to value it, he was kind, considerate and patient with all our questions, a true professional. The photography was first class and showed our house beautifully. Sold to first viewers and from there the team have been exceptional. They always answer the phone with politeness and have always helped us out with our queries to put our minds at rest. Jo has gone over and above to make the process smooth and stress free. Can't thank you all enough and can highly recommend Michaels to anyone wanting an exceptional estate agent.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Had a brilliant experience working with…

Had a brilliant experience working with these guys on our sale. Every individual I interacted with was professional, friendly, enthusiastic and always did what they said they would do. This was an elevated level of service. Our house was presented beautifully, marketed appropriately and the communication during the sale process was excellent.

July 31, 2026
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Rated 5 out of 5 stars

Thank you to the team.

Thank you to the team.

When 3 estate agents couldn’t sell our property Michaels stepped in and had us sold. quickly, all very easy to deal with, polite professional and efficient.

Will definitely use again

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

From start of the process to the end…

From start of the process to the end the whole team have been supportive responsive and professional.no question was left unanswered(and I asked a lot)and emails were all responded to swiftly. Issues I had with the chain were all investigated and outcomes shared.
Special mention to Nikki who has been brilliant.
I would recommend this agent to anyone. Moving house is stressful but Michael’s ensured it went as smoothly as possible. Well done team.
Thank you to you all.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We can’t thank Nikki and the whole team at Michael’s enough for everything they did to get our house sale and purchase over the line in such a short space of time.

Nikki was absolutely outstanding, she kept us updated every step of the way, chased everything proactively, and was always available to answer any questions alongside the entire team who also worked incredibly hard behind the scenes to keep everything moving.

I couldn’t recommend Michael’s enough, thank you again to Nikki and the whole team for your hard work and for making our move happen so smoothly. We are incredibly grateful!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

2nd re letting of one of our properties

this is the 2nd property Kyle Hockley has helped us with regarding re letting
he is very polite - efficient - good with communication & professional - can be firm when advising us with the best way forward with certain matters
been using Michaels for approx 10 years now & have no reason to look elsewhere

thank you - D & D SImpson

July 27, 2026
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Rated 5 out of 5 stars

Highly recommend

Michaels have been great from start to finish! We had a fair few bumps in the road to get to exchanging but they helped in every aspect and couldn’t fault them. Highly recommend.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Chloe

Thank you Chloe, for a professional, friendly and helpful service when we viewed two properties today. We will definitely be using Michaels again.

July 24, 2026
Unprompted review

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