The Microbrand Store Reviews 

307
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

You had the item I wanted, The item arrived in perfect condition, the box was not beaten up although that wouldn't be Microbrand's fault if it was. The package arrived as fast as could be expected si... See more

Rated 5 out of 5 stars

Once payment was made online I received automated confirmation and watch was shipped within 48 hours. They sent this watches from Japan and Japan post is swift received watch within 3-4 days. Tracking... See more

Rated 5 out of 5 stars

Draken Kalahari. Amazingly fast delivery from MBS’s Japanese stockpile, even in ithe Coronavirus environment. Watch was perfect. My only complaint is that the watch runs about 22 sec/ day fast - with... See more

Company replied

Rated 5 out of 5 stars

Extremely Pleased: I ordered an Ocean Crawler Core Diver GMT, black and white, with stainless mesh bracelet. It shipped from Osaka, Japan within a few days, but got held up in US Customs (in Kentucky... See more

Company details

  1. Watch Store

Information provided by various external sources

The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place! We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

307 reviews

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4.7

All reviews

(307)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Selection!

It's great to see a store that sells so many varieties of microbrand watches. I was able to purchase a Direnzo Mondial in light blue that was otherwise sold out everywhere else. Shipping from Japan was fast and the watch arrived in perfect condition.

November 3, 2022
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Rated 5 out of 5 stars

New to Microband AND Zelos!

I had no experience with The Microband Store, but, as an avid watch collector, I knew about Zelos. So, after catching a 'Great White' that 'sanh to me', I ordered it - and - W.O.W. - fast delivery and great GREAT watch! BIG Kudos to Microband Store & Zelos, respectively, for the outstanding service and product!

November 10, 2022
Rated 5 out of 5 stars

An excellent buying experience…

Company provided an excellent buying experience. The site description of its products was informative and made it easy to decide to buy.

They came across as enthusiastic promoters of their products and showed they had taken the time to select and know the products they had for sale.

September 5, 2022
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Rated 5 out of 5 stars

Good company

March 28, 2022
The Microbrand Store logo

Reply from The Microbrand Store

Hi Carl,

Unlike the majority of watches we sell, which are in stock, you pre-ordered a watch that doesn't yet exist, so we're unable to ship it until it is manufactured. We did make that very clear on the page where you placed your pre-order. Right next to the page title at the top it says "Pre-Order". On the default image that you see it also says "Pre-Order" and we have an entire section on the page with a sub-title of "Pre-Order" that explains the details of the pre-order and provides an initial estimate for production in May (next month.) It also goes on to state that you're free to cancel your pre-order at any time for a full refund, right up until we have the watches in stock.

Considering that we did make all of this very clear, and our initial estimate is for a date in the future, and you've made no attempt to contact us to discuss the situation or request a refund, we do feel your one star rating is unfair here so we hope that you'll reconsider that. We see too that you're disputing the charge as well on PayPal, so we'll go ahead and cancel your order and issue a full refund since we can't ship what doesn't yet exist.

Rated 5 out of 5 stars

Recommended and trusted seller..👍🏻

First time buying from this online store. Got a good price for the relios solstice and decided to just pull the trigger. I didn’t opt for the express delivery for the shipping so was expecting that the watch will reach me by probably 2 weeks. To my surprise, it took not even 1 week for the watch to be delivered to me in malaysia. Overall, i am very satisfied and will likely buy from the store again. 👍🏻👍🏻

February 28, 2022
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