Microchip Central Reviews 

104
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Due to an error by my Vet, I took out a membership with these guys thinking they had already registered my pet. When I realised my mistake, I contacted them. Their team (Charlie and Nicky) helped out... See more

Rated 5 out of 5 stars

Spoke with Lucy about a tech glitch matter on my new account. She was very friendly and helpful. Took ownership of the matter and within 1 hour emailed me to confirm it was resolved. 10/10 Thank you!

Rated 5 out of 5 stars

I have been happily dealing with this company for some years now and hopefully I shall continue to do so. I am highly satisfied with the ease to complete online transactions and the informative promp... See more

Company replied

Rated 5 out of 5 stars

Deborah was so very helpful and came to my rescue to solve an issue I had regarding a tag for my puppy. I was so frustrated trying to resolve the problem with two other members of staff who just could... See more

Company details

  1. Animal Control Service

Written by the company

The Official UK Microchip Central Database is a 247 Microchip reunification database for registering a dog microchip, cat microchip or microchip of any other animal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(104)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I telephoned Microchip Central regarding an issue I was having on their website and a mistake I had made. Lewis was very helpful and rectified the issue immediately with ho hassle. Fantastic service.

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

'Daya' exemplary staff member

I must admit that originally it was a nightmare to get responses and resolution by email.
However, with persistency I received a telephone number 01223 622658, where I had the absolute pleasure to make contact with "Daya" I cannot thank her enough for her help, compassion, kindness, patience, support and professionalism in resolving my issues/concerns with such ease, simplicity and quickly.
"Daya" is a credit to the company and I really hope that she is appreciated for being such an exemplary member of the team.
Thank you so much

(Please note it is a relative easy process if given correct information or responses to begin with, without having to go back and forth on emails. I am in no way being derogatory towards the Company, every query is individual).

October 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Microchip Central is a very responsive…

Microchip Central is a very responsive pet microchipping company with great customer service. Ryan was super-helpful regarding clarification of Dog-Trac IDs and amending chip details, and their website is very user friendly.

September 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Customer sevice

Very helpful customer service in transferring existing pet across to their database and changing the keeper details at the same time so they are under the one account

September 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Due to an error by my Vet

Due to an error by my Vet, I took out a membership with these guys thinking they had already registered my pet. When I realised my mistake, I contacted them. Their team (Charlie and Nicky) helped out so much and were able to refund me in full. A mark of a good company is how they treat their customers, not just when things go right, but also when they go wrong. I highly recommend using these guys, and would not hesitate to use them for future pets!

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to talk to call handler

Lewis the call handler was great, very empathetic and talked me through registering my pet onto system, as I am not the best with computers.
Process was seemless and I am well pleased with the experience today.

August 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Transfer of Microchip Details

Had to register my pup's chip to me,due to change of ownership.Got list of required answers which I sent on Sat and got conformation on Sun(day after) that her details were updated.Excellent service and very easy to do.

July 26, 2026
Unprompted review

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