Microf Reviews 45

Due to a financial setback, I was behind on my monthly payments. I suddenly lost my Fiance and became homeless after I transferred to California. I still luckily owned my home in Md.
I was able to set up a short term payment agreement, for not much, $100.00 a month, but this was even a hardship for me. I was happy to have the agreement, even though it was not much until I could recuperate financially.
Thankfully your representative Renee Mitchell was heaven sent ! She is the ultimate professional, listening to my plight and allowing me to make my payments until I was able to recover financially.
This morning I requested a payoff figure and Renee provided it , most readily ! I owe everything to Renee
and she provided me some piece of mind. She was very professional and responsive. You are lucky to have an employee of her caliber. So Thank You Microf!

Wonderful! Lawanna Hunt was great.

Great customer service from Ashley.

James

She has been very helpful throughout this process glad she was on my account.

I purchased a unit for my rental property...paid every note on time & was able to pay off little ahead of schedule. Never was I told to make last payment with a live person?? So like always I paid online. Made last payment in March 2021. Get a call in May payments have been missed?? Uh NO!! LaToya sees at that point paid off in March...but some genius never closed account. Forward to June 21'..call never received my paid off papers?? Call again..am told account just closed yesterday 6/10/21. PLEASE BE AWARE!! You have to stay on top of this company & employees....right hand does not know what left hands does!!!

Representative was very friendly and understanding. She listen first then and provided excellent customer service!

Rep was very professional and handle my issues in a timely manner, with understanding.

It was a nice experience she was very helpful with my payment and answered all my questions I needed to know.

Ms. LaToya did an outstanding job going over my account with me over the phone.

The agent that helped me and understood my situation at this time was amazing. She was more then respectful and kind and because of that we were able to come to an agreement. It is so important to have someone of those morals and experience.

I have nothing bad to say always helpful with all my questions and help thank you guys so much .

Terri Jenkins was kind, empathetic, funny, and friendly! She reassured me, helped me, and made me feel valued! SHE should be commended for being a light in these dark and troubling times! It was an absolute pleasure to do business with her!

Ms Terri is a great representative! She deserves all stars for a great job!

Alfred Garnett

Quandranikia Knighton has been so helpful and really nice. She is a great access to your company.

LaWanna did an excellent job in assisting me with what I needed to do for my mother's account. Very patient and kind.

Was an easy solution to our current issue. Everyone we had dealt with is informative and very polite.

Terry is an awesome person to deal with. She Goes out of her way to help customers no matter what their situation is she is always there to help. I would recommend MICROF to anyone who needs their services, all thanks to Terry. Her level of professionalism is outstanding.

Victor was awesome! Very helpful and answered all of my questions!

Microf was amazing! The entire process was easy, & well explained. Rafael was a delight to work with getting everything set up, and Constance was wonderful explaining everything post installation. Everyone at the company was very helpful and friendly. I would absolutely recommend them.

She was very pleasant and helpful with my issue. Definitely give her props.

Thanks