MicroFix Reviews 

6,151
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I took my phone for an issue with the TrueDepth camera but the screen was fine and working well. When I came to get my phone back the screen was broken (lots of vertical lines on it) and they said... See more

Rated 5 out of 5 stars

Repair was suitably priced. I was kept well up to date all through the process - their online tracking portal is very useful. Team is friendly, efficient and the repair was done exactly on time, a... See more

Company replied

Rated 5 out of 5 stars

Fast Customer Service and use of Guarantee without any Questions. Thanks for rescuing my Phone! Anytime again!

Rated 2 out of 5 stars

Via the Apple Care website, Microfix was offered me repair of iPhone scree but when I arrived to the shop I clearly asked after 15 minutes waiting it seems that Microfix could not fix the screen for A... See more

Company replied

Company details

  1. Electronics Repair Shop
  2. Computer Repair Service
  3. Computer Service
  4. Mobile Phone Repair Shop
  5. Phone Repair Service

Written by the company

MicroFix – Slimmer repareren. Duurzamer IT-beheer. MicroFix is sinds 1991 dé reparatiepartner voor bedrijven, scholen, instellingen en IT-resellers die kiezen voor zekerheid, kwaliteit en duurzaamheid. We repareren laptops, desktops, smartphones, tablets, printers en servers – zowel binnen als buiten garantie – snel, deskundig en merkonafhankelijk. We zijn erkend servicepartner van Apple (Apple Authorized Service Provider), HP, Lenovo, Dell, Asus én Samsung. Of het nu gaat om een garantieclaim of een betaalde reparatie: we maken het je makkelijk. Elke geslaagde reparatie helpt mee aan onze missie: samen tegen e-waste. We verlengen de levensduur van apparaten en voorkomen onnodig elektronisch afval – goed voor jouw organisatie én voor het milieu. Met een hoofdkantoor in Leiden, een landelijke buitendienst en service op locatie (waaronder “klaar terwijl je wacht”-iPhone-reparaties), zorgen we voor gemak en continuïteit. We denken met je mee, regelen alles en nemen het werk uit handen. MicroFix staat voor vakmanschap, ervaring en maatschappelijke verantwoordelijkheid – al ruim 30 jaar.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(6,151)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

They were very professional and…

They were very professional and effective. Things were fast and simple. The only problem, and I don't think it is Microfix fault, is the damn price. Anyway, I am happy.

September 2, 2020
Unprompted review
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Rated 5 out of 5 stars

The service was excellent

The service was excellent. I received updates on my personal account about the repair (and notifications by email) and I paid online for the service. My MacBook Pro had a problem with its battery and it had to be replaiced. It was repaired in 10 days and now it works perfectly. Great job!
I definitely recommend this company for their service!
I decided to go there to leave and pick up my laptop and it was very handy.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Service was good with clear…

Service was good with clear communucation and online access to progress.

Suugest to send emails to customers and (also this review request) in English also as well as Dutch. Microfix services a expat community and my Dutch is OK, but easier if in English.

August 21, 2020
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Rated 5 out of 5 stars

Excellent service

Very professional and helpful staff.
The repair was quick and excellent,
Very happy with their Services!

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

The service Microfix provided was fast and excellent

The service Microfix provided was excellent at every point: setting an appointment, initial consultation, communication about repair progress, return and testing. I dropped my computer off on a Thursday. The estimated time for the service was up to six working days (not including the weekend), but the work was done much sooner. They evaluated the repair needs the day I dropped it off an ordered the parts (I received an update that day). The part was delivered the next day (I received an update that day). They contacted me Monday that the repair was completed and I could pick up the computer. In the three weeks since the repair, my computer is working as it should.

July 29, 2020
Unprompted review
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Rated 5 out of 5 stars

Qucik and effective repair

Thank you for quickly replacing the keyboard on my MacBook Air even with the COVID-19 restrictions in place. Everything was very efficient and the staff members I interacted with were helpful and informative.

May 25, 2020
Unprompted review
Rated 1 out of 5 stars

DONT TRUST THEM

DONT TRUST THEM. I sent my computer to Microfix, they LOST my device, and haven’t compensated me for the loss. It’s been 2 MONTHS and they haven’t solved anything. When I ask, they just say “we are still waiting for a response”. ALL - THE - TIME. It’s the worst service I had in this country.
Be careful!!

May 18, 2020
Unprompted review
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