MicroFix Reviews 

6,151
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I took my phone for an issue with the TrueDepth camera but the screen was fine and working well. When I came to get my phone back the screen was broken (lots of vertical lines on it) and they said... See more

Rated 5 out of 5 stars

Repair was suitably priced. I was kept well up to date all through the process - their online tracking portal is very useful. Team is friendly, efficient and the repair was done exactly on time, a... See more

Company replied

Rated 5 out of 5 stars

Fast Customer Service and use of Guarantee without any Questions. Thanks for rescuing my Phone! Anytime again!

Rated 2 out of 5 stars

Via the Apple Care website, Microfix was offered me repair of iPhone scree but when I arrived to the shop I clearly asked after 15 minutes waiting it seems that Microfix could not fix the screen for A... See more

Company replied

Company details

  1. Electronics Repair Shop
  2. Computer Repair Service
  3. Computer Service
  4. Mobile Phone Repair Shop
  5. Phone Repair Service

Written by the company

MicroFix – Slimmer repareren. Duurzamer IT-beheer. MicroFix is sinds 1991 dé reparatiepartner voor bedrijven, scholen, instellingen en IT-resellers die kiezen voor zekerheid, kwaliteit en duurzaamheid. We repareren laptops, desktops, smartphones, tablets, printers en servers – zowel binnen als buiten garantie – snel, deskundig en merkonafhankelijk. We zijn erkend servicepartner van Apple (Apple Authorized Service Provider), HP, Lenovo, Dell, Asus én Samsung. Of het nu gaat om een garantieclaim of een betaalde reparatie: we maken het je makkelijk. Elke geslaagde reparatie helpt mee aan onze missie: samen tegen e-waste. We verlengen de levensduur van apparaten en voorkomen onnodig elektronisch afval – goed voor jouw organisatie én voor het milieu. Met een hoofdkantoor in Leiden, een landelijke buitendienst en service op locatie (waaronder “klaar terwijl je wacht”-iPhone-reparaties), zorgen we voor gemak en continuïteit. We denken met je mee, regelen alles en nemen het werk uit handen. MicroFix staat voor vakmanschap, ervaring en maatschappelijke verantwoordelijkheid – al ruim 30 jaar.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(6,151)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don't give 5 stars easy

I don't give 5 stars easy, however my laptop was fixed under warrantee and it came back as new. Employees came across as friendly and knowledgeable. Last but not least Lap top came back as new.

November 21, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top service

Top service, vriendelijk personeel.
Iphone issue on the spot behandeld

October 30, 2019
Unprompted review
Rated 1 out of 5 stars

Changed a macbook pro screen only to…

Changed a macbook pro screen only to have the problem again

October 21, 2019
Unprompted review
MicroFix logo

Reply from MicroFix

Dear Customer,
We are sorry to hear that there are still problems with your MacBook.
Of course you have warranty on the last repair. Please visit our repairshop so we can check your Macbook again

Best regards,

Microfix
Customer Care

Rated 1 out of 5 stars

Absolutely not a professional service

Took the laptop to be fixed due to battery issue. They changed the battery and the case without my explicit permission.
Afterward, the board failed due to energy, related to the battery and case replaced.
But they considered that it is a different repair.
So bringing a working laptop and receiving a broken laptop seems to be normal to them.
Just choose another Apple Service Center.

September 27, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great

Great, friendly and explanatory service, all the mederwerkers could help in English too.

Concise updates and a prompt service at the desk, I would rate Microfix.

September 18, 2019
Unprompted review
Rated 5 out of 5 stars

Cracked MacBook Screen

In August 2019 Microfix replaced the screen of my MacBook Pro. It had cracked severely. Not only is the new screen working beautifully now, but Microfix kept in touch with me throughout the entire process. I'm very satisfied.

September 6, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service center

Excellent service center, great staff, kind attitude!

My only issue is with Apple, not Microfix. For example, they replaced my top-case (Microfix did), and I'm already having the same issue with the Keyboard keys not working properly. Apple needs to replace the keyboards with a new keyboard that will prevent this basic issue.

I would absolutely go back to Microfix!

August 26, 2019
Unprompted review
Rated 3 out of 5 stars

Great service, but No estimate given before invoicing

Both your reception and technical help were excellent. I was however very surprised (and a bit distressed) to receive a bill for your services without an estimate beforehand. I assumed the Macbook was still under warranty and the repair would be free. This was not the case, but I did not know it until I came to pick up the Macbook and saw the bill :(. Had I known, I could have waited a few days and gone to the apple genius bar; they would have addressed my issues for free.

August 19, 2019
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look