Microperfumes Reviews 10,640

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers are really happy with the authentic products and the opportunity to try various fragrances before committing to a full-sized bottle. Many appreciate the value for money, especially for luxury scents, and the convenience of the travel-sized sprays. People also frequently mention the good website and the ease of ordering, with some highlighting fast shipping and well-packaged items. However, some customers were dissatisfied with their orders, reporting that they received incorrect or missing items, or products that did not smell authentic or appeared diluted. A significant number of people were also unhappy with the customer service, describing it as unresponsive, unhelpful, and slow to resolve issues.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers appreciate the wide variety of perfumes and the... See more

Order

People report negative experiences with order. Many customers received incorrect items, missing products, or... See more

Customer service

Users describe negative interactions with customer service, often citing poor responsiveness and a lack of... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the authenticity and good smell... See more

Price

Consumers have mixed opinions regarding pricing. Many reviewers appreciate the opportunity to try expensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I went from wearing the same perfumes to being a perfume junkie, discovering Microperfumes was great because I could discover new fragrances for a small investment. Those little tiny vials are a... See more

Rated 3 out of 5 stars

I will start with the good. Great value for trial and smaller sized fragrances for those wanting to truly try before committing to a full size fragrance. Now the part that’s the issue. Custome... See more

Rated 5 out of 5 stars

Excellent selection. Good prices. No problems with order accuracy, Good website. Shipping is a little slow. Have placed multiple orders and will do so again.

Rated 5 out of 5 stars

I have bought from Microperfume on many occasions, and they're fragrances are 100% the real perfume. With the sample vials, I can test which scent mixes well with my own personal essence before buyin... See more


Company details

  1. Perfume Store

Written by the company

MicroPerfumes provides 100% authentic fragrance samples starting as low as 99¢. Find your perfect scent today and order a full-size bottle at a low price with free shipping!


Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I don’t get the negative reviews

I don’t get the negative reviews and those saying is a “scam.” I ordered the Baccarat Rouge 540 Extrait in 5ml. It arrived safely and smells exactly like the full bottle I already own directly from MFK. Ordered this size to travel with. I’m very pleased with it.

December 16, 2024
Unprompted review
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Rated 1 out of 5 stars

Total scam!!!

Total scam!!!! They charge you are you are going to get actual samples of the brands of cologne you are buying but switch with a knock off of the real cologne!!!

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

I reach out to let Microperfumes their …

I reach out to let Microperfumes their viles are leaking. They stated that since I ordered a cologne months ago they wouldn’t replace it. I would avoid them, as they are sweeping to issue under the rug with no resolution.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Are you kidding me.

Are you kidding me.
This site is a total scam, not only do they NOT have permission from the fragrance companies. They don't tell you ALL SALES ARE FINAL. What a scam. The customer service is run by scammers as well. Going round and round about policy that isn't listed on your purchase receipt. NEVER AGAIN

January 16, 2025
Unprompted review
Rated 4 out of 5 stars

Great site to buy perfume

Great site to buy perfume. Good prices. I love the small size options that allow me to test before buying larger sizes. They ship quickly. However, for customers in Canada, do not use Canada Post. It takes so long to receive the package. My package has been delayed for 2 weeks, they keep it in the warehouse for so long. It's always like this with them, it's known in Canada to be long. And they often go on strike. If you could optimize your shipping to Canada with another supplier, maybe even cheaper, that would be great. It's your neighboring country so there is a big market there.

January 14, 2025
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Rated 5 out of 5 stars

Pleasantly surprised and impressed…

Was incredibly skeptical of microperfumes but I was pleasantly surprised and impressed by them! They shipped my items hours after my purchase and it arrived in less than 4 days! The mini samples are the perfect way to test out different scents. The travel sizes are the perfect price for such a generous amount, and there’s always deals going! I would recommend to anyone that this site is legit and amazing!

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Paid for express shipping and they…

Paid for express shipping and they decide to take my money and send it through US not mail coming 8 days later. No customer service to speak to. Just automated first experience was good.. Never again I'll stick with fragrance net

December 3, 2024
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Rated 1 out of 5 stars

scam and ignorance

First of all, they're scammers. They quote one price on the website, but in the shopping cart, each item is more expensive. This is designed for inattentive shoppers who don't pay attention to details and don't double-check the price of each item in the cart. I had 13 items totaling $367, but I checked each item and was surprised that the price was different upwards. I sent several inquiries about this but did not receive a response to any of them. Secondly, there is no customer support. They just ignore your inquiries. Definitely not a seller I will deal with.

Translated with DeepL.com (free version)

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Microperfumes has ZERO concern for missing packages

My name is Amber, I was out of town when this order was allegedly delivered on October 4th, 2024. I contacted USPS to investigate this also because my mother told me of a note left saying our delivery location was not safe??? But it's showing as delivered on the USPS website. I don't know what to do here but I have tried contacting support through the chat portal prob 20x. I get a ticket and no one responds. I have sent at least 5 emails that I have saved for my records to show I legit reached out to the customer service by email and sent them my complaint regarding this missing package... no response whatsoever.

October 4, 2024
Rated 1 out of 5 stars

BUY 3 GET 1 50% IS A SCAM

I purchased 3 travel sprays and get 1 50% off special. I am extremely disappointed that the baccarat which was the one that was 50% off was nothing but rubbing alcohol. Ya’ll made me pay $19 for a bottle of rubbing alcohol like wtf? I feel scammed and I would like a refund.

September 27, 2024
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Rated 1 out of 5 stars

Terrible Customer Service

I purchased some travel size fragrances for my wife. First time I went to use it, nothing came out. I contacted Microperfumes, but they were unwilling to help because it had been 60 days since I purchased. Thought it might be a fluke, so ordered again. The perfume sprayed when I did a test spray, but when we traveled, it no longer worked. I ended up pulling the unit apart and found that there is a fragrance in the container, but it won't spray. Microperfumes customer service is terrible. They were completely unwilling to help. Buyer bewarre.

March 1, 2024
Unprompted review
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Rated 4 out of 5 stars

Reliable, reasonably priced, authentic fragrance samples

My only issue is that it does take time to arrive! (at least to Canada).

❗️‼️BUT! They offer very reasonable prices and are reliable when it comes to samples and their authenticity‼️❗️

▶️Highly recommend!

▶️They also have loyalty perks, programs, gifts, and you can frequently find discounts and discount codes.,

October 27, 2024
Unprompted review

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