Nova plus 4x3 pergola Made enquiries and spoke to helen who was excellent and answered any questions we had. Decided to order and install happened at the date we were quoted. Installers Sam and Ka... See more
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Review summary
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Bought a 3 x 3.6 pergola and garden furniture from Midland Garden Furniture, and really pleased with the quality of product and service provided from this company. Absolutely delighted with the qualit... See more
Highly recommend. Excellent customer experience. John was extremely helpful. The installers were great, arrived on time and did a cracking job. We love our 4x3m pergola. Thank you!
I contacted Midland Garden Furniture in the hope that they could dispatch a Protex Protective Furniture Cover to N. Ireland. They do - but virtually all other suppliers do not. Helen and her coll... See more
Company details
Written by the company
Based in the heart of Staffordshire, Midland Garden Furniture is a family-run business with over 25 years of experience crafting and supplying high-quality garden furniture and outdoor structures. From humble beginnings, we have grown into one of the UK’s leading specialists in pergolas, verandas, garden rooms, and outdoor living solutions. We remain true to our roots: small enough to care, but equipped to support customers anywhere in the UK. At the heart of everything we do is a commitment to trust, integrity, and exceptional customer service.
Contact info
Main Road, Milford, Stafford, Staffordshire., ST17 0UW, Stafford, United Kingdom
- 0333 7722 041
- sales@midlandgardenfurniture.co.uk
- midlandgardenfurniture.co.uk
4.6
Excellent
38 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Protex Garden Furniture Cover
I contacted Midland Garden Furniture in the hope that they could dispatch a Protex Protective Furniture Cover to N. Ireland. They do - but virtually all other suppliers do not.
Helen and her colleagues provided excellent communication and an elite customer service throughout the transaction and delivery. An extremely fine company to deal with and so friendly with it.
The Protex Cover for my dining set is strongly made, looks good, is well finished and provides a serious amount of tie down options to ensure that it stays in place. So important in our changeable weather conditions in 2026. I believe I can safely say it will provide confidence through the winter storms.
Well done to all concerned your assistance and generosity is very greatly appreciated.
June 11, 2026
Unprompted review
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We are absolutely delighted with our…
We are absolutely delighted with our new pergola from Midland Garden Furniture.
After many summers of our south-facing garden becoming too hot for the children to comfortably play outside, we had been relying on makeshift canopies to create shade. We finally decided to invest in a proper pergola and, after searching extensively for months, we came across Midland Garden Furniture.
From the very beginning, the service was excellent. John at MGF was extremely helpful and managed to source a 7.2m x 3m wall-mounted frame for us. We had originally planned to have two 3.6m x 3m pergolas, which would have meant two centre posts, but the larger frame meant we only needed one centre post. This has given the whole installation a much cleaner, more open and seamless finish.
The pergola looks fantastic and has completely transformed how we use the garden. Over the past month, we have been able to enjoy the space much more in both rain and sunshine, and it has made a huge difference for our family.
A big thank you to John at Midland Garden Furniture, and also to Sam and Kai for the professional installation. The whole process was smooth from start to finish, and we would definitely recommend Midland Garden Furniture to anyone looking for a high-quality pergola and excellent customer service.
May 8, 2026
Unprompted review
Excellent company
Excellent company, great communication, help and even stored my Pergola until i was ready for delivery and fitting, no charge, fitter did a great job in couple of hours. I would highly recommend MGF.
June 1, 2026
Unprompted review
Great Service and product.
The whole team were so helpful and lovely! We got a great deal and quick instalment. We love our pergola and would definitely recommend this product and company.
June 5, 2026
Unprompted review
Great guidance and advice from John and…
Great guidance and advice from John and Helen, the installation service was great, glad I didn't try to put it up myself. Great product and great price.
May 16, 2026
Unprompted review
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We love it
We love it. We opted for the pebble colour and what a difference it makes. We opted for the assembly and it was a good decision. Our timing was perfect and we are using it already.
The service from start to finish was exemplary.
May 25, 2026
Unprompted review
Fantastic quality, service and price
We looked at various online companies that offer pergolas and there are many. After comparing prices and specifications I narrowed the choice down to two different companies so I planned to call both.
Prior to purchase I had a few questions so I called Midland and spoke with Helen who was most helpful. She answered my queries professionally and courteously and sent the requested dimensional drawings through straight away.
Anyway, I made the purchase for a 3.6m x 3m Hanover Signature with additional screens, heating and lights. Didn’t bother calling the other as I just knew Midland were the right choice.
Midland offered very prompt delivery and install which took place today following great comms from Helen, John and Nicola.
Sam and his assistant did a great job of the installation which took around 4 hours to complete. Very tidy job.
All round great quality, competitive price and service from Midland and I highly recommend them.
May 7, 2026
Unprompted review
Reply from Midlandgardenfurniture
Hi Mark,
Thank you so much for your wonderful review and for taking the time to share your experience with us.
We’re delighted to hear that, after researching and comparing different pergola suppliers, you chose Midland Garden Furniture for your project. It’s especially pleasing to know that Helen was able to answer all of your questions and provide the information you needed to make your decision with confidence.
We’re thrilled that you are happy with your new 3.6m x 3m Hanover Signature pergola, along with the additional screens, heating and lighting. It’s fantastic to hear that the delivery, communication and installation all met your expectations. We’ll be sure to pass your kind comments on to Helen, John, Nicola, Sam and his assistant, who will be delighted to know their efforts were appreciated.
Thank you once again for your recommendation and for placing your trust in us. We hope you enjoy many years of relaxing and entertaining under your new pergola.
Warm regards,
The Midland Garden Furniture Team
Great product and service
Great product and service - excellent communication
May 2, 2026
Unprompted review
Reply from Midlandgardenfurniture
Hi James,
Thank you so much for your kind review.
We're delighted to hear that you were pleased with both the product and the service you received. Providing excellent communication throughout the customer journey is something we take great pride in, so it's wonderful to know this made a positive difference to your experience.
Your feedback is greatly appreciated and means a lot to our team. We hope you enjoy your purchase for many years to come, and if we can help with anything in the future, we'll be delighted to assist.
Warm regards,
The Midland Garden Furniture Team
NOVA TITAN PERGOLA
NOVA TITAN PERGOLA - Premium aluminium 3m x3m in grey with 4 x 3m privacy screens.
John Aston is the Office Manager at Midland Garden Furniture in Milford, Stafford & was friendly & extremely helpful with advice.
Sam & Kai, who installed the pergola, were professional, informative & left the site tidy after construction.
This strong premium Award Winning pergola is a significantly higher spec than many others on the market, giving greater confidence for the future & reinforcing the 7y warranty.
An all round great customer experience from Midland Garden Furniture.
Mike & Gill, Hartlepool
April 1, 2026
Unprompted review
Reply from Midlandgardenfurniture
Thank you, Mike and Gill, for your fantastic review and for sharing your experience with us.
We’re delighted to hear how pleased you are with your new Nova Titan Pergola and the additional privacy screens. The Nova Titan is a truly impressive pergola, and it’s wonderful to know that its premium build quality and specification have given you confidence in your investment for years to come.
Thank you also for your kind words about John, Sam and Kai. We’re proud of the service our team provides, and they will be thrilled to hear that their advice, professionalism and attention to detail helped make the process a positive one from start to finish. We’re especially pleased that the installation was completed to a high standard and that everything was left clean and tidy afterwards.
It means a great deal to us that you describe your experience as an all-round great customer experience. Thank you for choosing Midland Garden Furniture, and we hope you enjoy your new pergola for many years of relaxing and entertaining outdoors.
Warm regards,
The Midland Garden Furniture Team
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Excellent service and good quality…
Excellent service and good quality products
April 30, 2026
Unprompted review
Reply from Midlandgardenfurniture
Thank you, Gillian, for your lovely review.
We’re so pleased to hear that you were happy with both the service you received and the quality of our products. Our team works hard to ensure every customer has a positive experience, so it’s wonderful to know we met your expectations.
We truly appreciate you taking the time to share your feedback, and we hope you enjoy your purchase for many years to come. If we can be of any assistance in the future, we’ll be more than happy to help.
Warm regards,
The Midland Garden Furniture Team
Fantastic high quality garden furniture company
Midlands Garden Furniture recently supplied us with their fabulous Nova Hunter L Shaped Garden Sofa Set. We were somewhat reticent initially to buy such garden furniture on-line but throughout Midlands Garden Furniture have been a super company to work with and the quality of the furniture is exemplary! Whilst the garden furniture can only be seen on line (there is no showroom), Helen and the team offer excellent, personal and timely follow up support on line and by phone, sharing in depth knowledge of the products to assist choice and even holding our purchase in their warehouse until our garden landscaping work was complete! Huge thanks to Helen and the team for all their help and support. We would highly recommend this company.
April 27, 2026
Unprompted review
Reply from Midlandgardenfurniture
Thank you so much, Elaine, for your wonderful review and for placing your trust in Midland Garden Furniture.
We completely understand that purchasing garden furniture online can feel like a big decision, so we are delighted to hear that our team was able to provide the support, information and reassurance you needed throughout the process. It means a great deal to know that Helen and the team’s product knowledge, communication and personal service helped make your experience an enjoyable one.
We're thrilled that you are so pleased with your Nova Hunter L Shaped Garden Sofa Set and that the quality has lived up to your expectations. We were more than happy to safely store your furniture until your landscaping project was complete, and it's wonderful to know that this flexibility helped make everything run smoothly.
Thank you again for your kind words and recommendation. We truly appreciate your support and hope you enjoy many years of comfort and relaxation in your newly transformed outdoor space.
Warm regards,
The Midland Garden Furniture Team
Couldn't fault this company
Couldn't fault this company. Great communication from the order to installation. Great product. Fitted did a fabulous job. Would recommend them.
April 21, 2026
Unprompted review
Reply from Midlandgardenfurniture
Thank you so much for your wonderful review.
We’re delighted to hear that you couldn’t fault your experience with us. From your initial order through to installation, we always strive to provide clear communication and excellent service, so it’s fantastic to know that this was reflected throughout your journey.
We’re also pleased that you’re happy with your new product and that the installation team did such a fabulous job. We’ll be sure to pass on your kind comments to them, as they will be delighted to know their hard work was appreciated.
Thank you for your recommendation and for choosing Midland Garden Furniture. We hope you enjoy your purchase for many years to come.
Kindest regards,
The Midland Garden Furniture Team
great communication and advice from…
great communication and advice from selecting the pergola to installation advice and support the service was great.
April 25, 2026
Unprompted review
Reply from Midlandgardenfurniture
Thank you so much for your fantastic review.
We’re delighted to hear that you were pleased with every stage of your experience, from placing your order through to installation. Providing clear communication and excellent service throughout the process is very important to us, so it’s wonderful to know this stood out to you.
We’re also pleased that you’re happy with the product and that our installation team did such a fabulous job. We’ll be sure to pass on your kind comments to them.
Thank you for your recommendation and for choosing Midland Garden Furniture. We hope you enjoy your new outdoor addition for many years to come.
Warm regards,
The Midland Garden Furniture Team
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Amazing summer here we come
Fast delivery. Extremely well packaged. The quality of the item is amazing. Second to none. The design is great. With all online purchases you can be worried about the outcome, don't be. This Company is first rate.
April 24, 2026
Unprompted review
Reply from Midlandgardenfurniture
HI Colin,
Thank you so much for your wonderful review.
We’re delighted to hear that your order arrived quickly and that the packaging, quality and design all exceeded your expectations. We know that purchasing online can sometimes feel uncertain, so it’s especially rewarding to hear that your experience with us gave you complete confidence from start to finish.
Your kind comments about the quality being "second to none" and describing our company as "first rate" truly mean a lot to our team. We work hard to ensure every customer receives both exceptional products and outstanding service, so feedback like yours is greatly appreciated.
Thank you for choosing Midland Garden Furniture. We hope you have an amazing summer ahead and enjoy your new purchase for many years to come.
Warm regards,
The Midland Garden Furniture Team
Amazing quality and a looks stunning
Exceptional quality and a flawless installation. Other than arriving 7 hours later planned due to a breakdown the previous day, Sam and the girls were super polite, tidy and meticulous. The pergola looks incredible. Couldn’t ask for a better one
April 21, 2026
Unprompted review
Reply from Midlandgardenfurniture
Thank you, David, for your fantastic review.
We’re delighted to hear how pleased you are with the quality of your pergola and that it looks so stunning in your outdoor space. Knowing that the finished result has exceeded your expectations means a great deal to us.
We also greatly appreciate your understanding regarding the delayed arrival caused by the breakdown the previous day. Despite the unforeseen circumstances, we’re pleased that Sam and the team impressed you with their professionalism, attention to detail and tidy workmanship. We’ll be sure to pass on your kind comments to them—they’ll be thrilled to hear their efforts were appreciated.
Thank you again for your wonderful feedback. It’s fantastic to hear that you couldn’t ask for a better pergola, and we hope you enjoy it for many years of relaxing and entertaining outdoors.
Warm regards,
The Midland Garden Furniture Team
Pergola
Excellent service from point of ordering to installation, pergola looks amazing and such competitive prices. Fabulous customer service and I have now ordered garden furniture.
Highly recommend this company.
April 18, 2026
Unprompted review
Reply from Midlandgardenfurniture
Hi Davina, thank you so much for your 5 star review for us on Trustpilot. We very much appreciate your positive review and of course your order with Midland Garden Furniture. We hope you enjoy many summer evenings in your Pergola and of course on your new Phoenix garden furniture :) Wishing you all the very best, the MGF team :)
Excellent
Excellent service from start to finish. Helen gave us brilliant customer service, very helpful, polite and courteous support, nothing was too much trouble. 
We purchased, at a very competitive price, a Nova pergola which we are extremely pleased with, Sam and Kai came to install it, they arrived on time and erected it in a very professional manner, removed all the rubbish/cardboard and left everything clean and tidy.
Highly recommend this company.
April 18, 2026
Unprompted review
Reply from Midlandgardenfurniture
Hi Les,
We’re delighted to hear that you had such a positive experience from start to finish. Helen will be especially pleased to know her support made a difference, and we’ll be sure to pass on your kind words to her, as well as to Sam and Kai for their professional installation work.
It’s great to hear that you’re so pleased with your Nova pergola and that everything was completed to your satisfaction. Providing a smooth, friendly, and reliable service is exactly what we aim for, so your feedback is incredibly appreciated.
Thank you again for your recommendation — we hope you enjoy your pergola for many years to come!
All the team at Midland Garden Funriture
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Great communication
Great communication. Sam did a great job on installing our veranda, great quality, very impressed.
Would definitely recommend to others!
April 13, 2026
Unprompted review
Reply from Midlandgardenfurniture
Hi Lisa, we just wanted to thank you for our very first 5 star Trustpilot review and of course your business with Midland Garden Furniture. We are so pleased Sam did a great job for you and your Carport looks amazing. Thanks again and wishing you all the very best the MGF team.
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