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MiFinity Reviews 1,650

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience positive, appreciating the ease of switching between currencies and the smooth process for deposits and withdrawals, especially to bank cards. Many also highlight the quick transaction times and the helpfulness of the support team in resolving issues. However, some people were dissatisfied with the payment process, noting that winnings can take days to enter their accounts and that verification for withdrawals can be a lengthy and frustrating experience. Some reviewers also mentioned difficulties adding bank cards and issues with unresponsive customer service, leading to delays in accessing funds.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues with... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the ease of use, with some... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers express frustration over slow... See more

Service

Consumers find service to be ambiguous, with many praising it as excellent, good, and seamless, highlighting... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the support, highlighting quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Example: online gambling withdrawal funds are a lengthy process once funds are approved the transferred to Mifinity, more time is required for Mifinity to verify. Why do I need to verify small amount,... See more

Company replied

Rated 4 out of 5 stars

Support helped me with a KYC Hold on my withdrawal. It was explained as a standard process, and the issue was resolved quickly. Very pleased with the service.

Company replied

Rated 4 out of 5 stars

Transfer time is reasonably quick to bank account. However think fees are a bit outrageous and should be reduced.

Company replied

Rated 3 out of 5 stars

I like it. It's easy too use. I'm just waiting on my verification to go through I've sent it 3 times so I'm a little worried about it. My verification went thru so 100% trust this site

Company replied


Company details

  1. Financial Institution
  2. Payment Service

About MiFinity

Written by the company

MiFinity. Your Global eWallet for Fast, Secure & Low Cost Payments

MiFinity is a global digital eWallet trusted by millions of users who want a fast, secure and flexible way to send, spend and manage their money worldwide. With support for 223 countries and over 80 integrated payment methods , MiFinity gives customers a seamless way to pay online, transfer funds internationally, and enjoy super low fees across all their daily payment needs.

Designed for simplicity and speed, the MiFinity eWallet empowers you to pay online at over 1,200 merchants , send money to friends and family, and manage multiple currencies from one intuitive app. Whether you're topping up your favourite gaming accounts, making international purchases, or sending transfers abroad, MiFinity makes every transaction quick, secure and effortless.

What Makes MiFinity Different?
• Global reach & multi currency support - Create up to nine wallets in 18 currencies and transact across over 223 countries with ease.
• Super low fees - Enjoy competitively priced transfer fees and cost effective payment options designed for everyday use.
• Over 80 payment methods - Deposit using cards, bank transfers, vouchers and many other popular global/local methods.
• Lightning fast transfers - Enjoy instant payments between eWallets and rapid international money transfers.
• Top tier security - MiFinity uses advanced anti fraud technology, biometric login, and FCA regulated standards to secure every transaction.
• User friendly app - Our redesigned mobile app offers a clean, intuitive experience with personalised offers, transaction monitoring and fast onboarding.
• We also run exciting competitions throughout the year, so we encourage customers to keep their marketing preferences enabled to receive the latest updates and opportunities to win.

Customers can also enjoy our MiRewards loyalty programme, which turns everyday eWallet activity into MiPoints that can be redeemed for cash credits and exclusive rewards. Learn more about MiRewards now.

What You Can Do With MiFinity?
• Create a free MiFinity eWallet in minutes.
• Verify your account quickly and securely in app.
• Deposit with over 80 payment methods (availability varies by region).
• Hold and manage multiple wallets in different currencies.
• Send money worldwide with low fees and fast settlement times.
• Redeem MiFinity eVouchers directly into your eWallet.
• Receive funds through a free Virtual IBAN (UK & EEA customers).
• Spend securely at your favourite online sites with MiFinity’s seamless checkout.

Our Commitment to You
MiFinity is built on reliability, transparency and trust. Our cloud native technology ensures scalability and uninterrupted service, while ongoing innovation helps us continually improve your payment experience. Whether you're managing everyday finances or sending global transfers, MiFinity gives you a smarter, safer way to move your money.

Get Started Today
Download the MiFinity App:

App Store: https://apps.apple.com/gb/app/id1440262293
Google Play: https://play.google.com/store/apps/details?id=com.mifinity

Create your free eWallet:
https://secure.mifinity.com/auth/signup


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
MiFinity logo

Reply from MiFinity

Our team could not be happier to have received your glowing review Toula, We appreciate the recognition of our hard work and dedication to our platform and thank you for taking the time to review us!

Rated 5 out of 5 stars

Very good application

Excellent app

January 15, 2026
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Reply from MiFinity

Dear Diogenis, We are sincerely grateful for your outstanding review. Your kind words mean a lot to us and we appreciate your support

Rated 5 out of 5 stars

Easy to use

It is a great way to make money transfers. Works well and is easy to use.

January 15, 2026
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Reply from MiFinity

Hi Annita, We are beaming with joy after reading your 5 star review, This means the world to us and we hope you continue to enjoy using our growing E-Wallet!

Rated 5 out of 5 stars

Best of the best

Best of the best! Easy to work!

November 15, 2025
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Reply from MiFinity

Hi David, Thank you for the fantastic review, our team at MiFinity are thrilled to have exceeded your expectations.

Rated 5 out of 5 stars

Great service

Great service

January 15, 2026
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Reply from MiFinity

Thanks you so much for the amazing 5 star review Paula, We are over the moon to hear you are happy with our service!

Rated 4 out of 5 stars

Finally got my money but it took a…

Finally got my money but it took a while...🤔
And by the way, stupid AI...🥴

January 14, 2026
Unprompted review
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Reply from MiFinity

We’re really grateful and appreciate you taking the time to share your rating with us Loverboy. Please let us know if there is anything we can do to improve our service

Rated 1 out of 5 stars

Withdrawal not being paid

I’m still waiting for £250 to be paid into my account, like I have told spinathlon I will be taking this further!

January 1, 2026
Unprompted review
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Reply from MiFinity

Dear Amanda, we're sorry to hear about your experience and we understand your frustration, to resolve this we ask that you contact us at clientservices@mifinity.com providing your name and main details for us to better understand and rectify this issue.

Rated 1 out of 5 stars

Does not let you withdrawal your own…

Does not let you withdrawal your own money

January 9, 2026
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Reply from MiFinity

Dear Jeremy, We're sorry to hear about your experience, and we understand your frustration.
We also thank you for taking the time to leave your feedback and bringing this matter to our attention.
Please note, withdrawals are processed within 24 hours on our side, but it can take up to 1 – 3 working days as this is dependent on the bank’s response times when they apply the funds to the account. Can we kindly ask you to reach out to clientservices@mifinity.com if it has been over the advised timeframe and our helpful customer service team will assist you further.

Rated 4 out of 5 stars
MiFinity logo

Reply from MiFinity

Thank you for the generous review Orgest! We are thrilled to have given you a positive experience with us at MiFinity.If you need any additional support, please don't hesitate to contact us on clientservices@mifinity.com and we will be happy to help you further.

Rated 1 out of 5 stars

They Blocked my account without any reason!

My account was blocked with over €1,000 inside, and my money was never returned.
I submitted a complaint through the Portuguese “Portal da Queixa,” but they completely ignored it.
I no longer have access to my account, I can’t see my balance, and they refuse to give my money back.
This is unacceptable and feels like fraud.

January 9, 2026
Unprompted review
MiFinity logo

Reply from MiFinity

Dear Rute, We regret to hear about your unsatisfactory experience.
Please contact us via clientservices@mifinity.com and we will be happy to assist you with any issue or questions you may have!

Rated 5 out of 5 stars

Great Cash App & fast

Great Cash App, very fast and secure.

January 1, 2026
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Reply from MiFinity

Thanks you so much for the amazing 5 star review Israel, We are over the moon to hear you are happy with our service!

Rated 3 out of 5 stars

I like it

I like it. It's easy too use. I'm just waiting on my verification to go through I've sent it 3 times so I'm a little worried about it. My verification went thru so 100% trust this site

January 3, 2026
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Reply from MiFinity

Hi Kel! Thank you for the positive feedback. We really appreciate it and we hope you will continue to enjoy our wallet, for any further clarification needed we advise you to reach out to our dedicated customer service team at clientservices@mifinity.com and we will be happy to assist you with any issues or questions you may have!

Rated 5 out of 5 stars

Fast

Super fast payout

December 28, 2025
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Reply from MiFinity

Thank you for taking the time to review our services on Trustpilot Jaimie. We are delighted to hear about your exceptional experience with our company!

Rated 2 out of 5 stars

Highly convoluted verfication process

Highly convoluted verfication process. I understand the need for security but, it takes far too long to setup. Withdrawing is also a mess.

December 28, 2025
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Reply from MiFinity

Dear Peter, we are saddened to hear your are dissatisfied with our service, We apologize for lack of clarification regarding your account and for any inconvenience caused. Please note as a financial institute we are required to ask you to provide further documentation from time to time, this is due to the licensing regulations we operate under and it is our due diligence to request this information. To resolve the issue, please email us at clientservices@mifinity.com with your name and key details and our customer support team will be happy to rectify or clarify any issues you are experiencing.

Rated 5 out of 5 stars

excellent experience

excellent experience

December 26, 2025
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Reply from MiFinity

Thank you for leaving us a 5 star review on Trustpilot, We truly appreciate your support Angelos.

Rated 5 out of 5 stars

good service & fast and sécurité

good service & fast and sécurité
i like this site 100 % trust

December 25, 2025
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Reply from MiFinity

Hi Hassan! Thank you for the positive feedback. We really appreciate it and we hope you will continue to enjoy our wallet!

Rated 2 out of 5 stars
MiFinity logo

Reply from MiFinity

Dear Mihovil, We are deeply sorry that we did not meet your expectations. Your experience is important to us and we will work diligently to correct this issue.
To resolve the issue, please email us at clientservices@mifinity.com with your name and key details and our customer support team will be happy to rectify or clarify any issues you are experiencing.

Rated 1 out of 5 stars

Tried to verify myself and always got…

Tried to verify myself and always got declined so i lost 150 in voucher money

December 18, 2025
MiFinity logo

Reply from MiFinity

Dear Murilo, we regret to hear about your unsatisfactory experience, we apologize for any issues you faced when verifying your account, in order to fully verify your account we need to validate your account details, please upload any relevant documentation on your account under the appropriate channel on your MiFinity account. ! To see how to fully verify your account, access our website here: https://support.mifinity.com/hc/en-gb/articles/4407904603665-How-do-I-verify-my-account- Please contact us via clientservices@mifinity.com and we will be happy to assist you with any issue or questions you may have!

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