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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making complex processes feel much simpler. Many highlight the exceptional customer service, noting the team's dedication to guiding them through intricate procedures and providing clear, detailed recommendations. People frequently mention the quick response times and the smooth, stress-free user experience, emphasizing that the service significantly reduced their anxiety during challenging relocation processes. However, some customers also noted dissatisfaction with the service, citing critical oversights and a lack of crucial knowledge from experts at key stages. These reviewers felt that the company's expertise collapsed beyond basic scenarios, leading to wasted time, unnecessary expenses, and a feeling of being abandoned. A few people mentioned poor communication and a passive attitude, suggesting that the support provided was not always sufficient for non-standard cases.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many praising the professionalism, warmth, and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the kindness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform's... See more

Response time

Clients share positive opinions on response time, consistently highlighting the promptness and efficiency of... See more

Based on these reviews

Rated 5 out of 5 stars

We had several consultations with Anna regarding applying for a Digital Nomad visa and residence permit in Portugal. Anna is wonderful—always positive, very pleasant to work with, helped us sort eve... See more

Rated 5 out of 5 stars

Thank you so much to Evgeniya M. and Olga D. for their help with getting the nomad visa approval. Everything was clear and straight to the point: thorough document review, clear recommendations, and... See more

Rated 5 out of 5 stars

These guys are super experienced — they know all the ins and outs and are always in touch, which really helps you feel more confident. They guided me through all the bureaucratic maze, took a huge lo... See more

Rated 5 out of 5 stars

Today my residence permit under the Nomad Visa was approved for three years 🤩 Huge thanks to Kamilla and Mikhail for their support, help with all the documents, and answers to countless questions... See more


Company details

  1. #6 of 7 best companies in Immigration and Naturalization Service

Written by the company

MigRun is an all-in-one platform for immigrants and digital nomads, offering comprehensive and convenient support for obtaining visas and residence permits across Europe - especially in Spain and Portugal. If you’d like to discuss your case or get expert guidance, you can book a free consultation here: https://app.migrun.tech/s/YGgjRS


Contact info

4.8

Excellent

TrustScore 5 out of 5

447 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

These guys are super experienced

These guys are super experienced — they know all the ins and outs and are always in touch, which really helps you feel more confident.
They guided me through all the bureaucratic maze, took a huge load off my shoulders, and helped me stress way less. The move ended up being way smoother and as easy as it possibly could be.

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Attention to detail prevents disasters

I received Digital Nomad approval in 16 working days with no additional documents asked.

I prepared documents myself with migrun checking them. I was very impressed by the tenacity of checks. Migrun made me perfect wording everywhere and clarify every shady detail of my case beforehand. This was not pleasant, but it's exactly what you need from such services.
The result – instant approval.
I am very pleased and will recommend migrun to my bros.
Even online platform for document uploading and review is surprisingly good.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

I could not have done it without them!!!!

I'm the type of person who is very independent..who thinks I can do everything on my own..I got to Spain thinking my documents were in order, and I just needed someone to give me some basic advice. HAHAHA was I wrong. My documents were NOT ready. I saw MigRun's reviews and decided to contact them, and I'm SO GLAD I DID!!

Olga, Evgenia and Polina worked tirelessly with me to get my documents into shape. I probably did a fair amount of complaining and grumbling, too--for example, they recommended I get my university diploma notarized and apostiled even though it was a certified e-diploma, but I figured they knew what they were doing! Thank goodness, because the diploma was accepted.

They carefully looked over my invoices and told me where I messed up (I'm very bad at math!) I did absolutely nothing for 2 weeks but focus on getting my application into shape.

Everyone was so calming and easy to deal with. They kept me from tearing my hair out lol

I was nervous because my FBI report was close to expiring, but thanks to their hard work and guidance, we were ready to submit the application RIGHT before it expired! Then I panicked because immigration asked for a new report, but Evgenia sent them a letter. I was on pins and needles waiting for their reply. Just this evening, Evgenia sent me my approval!!!

I am so happy, and also so relieved. But I also know I couldn't have done it without them.

Don't look any further if you need help with your digital nomad visa application. Or even if you think you don't need help! Do a free consultation with them. I think you will realize, you do need them, and that they're the best at what they do!!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I had such a great experience

I had such a great experience! The team (worked with Evgenia and Polina) was super friendly, helpful, and made everything really easy to understand. Communication was smooth and pleasant the whole time, and I always felt comfortable and supported. Totally recommend them!
Thankx a lot!

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

My recommendation for your confidence

Alena (migrun's expert) helped me on the thorny way to the spanish residence permit. Thanks to her, the process felt much easier, transparent and secured. And finally- the permit was granted without any additional requests and with super speed.
I highly recommend the service

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for the Spanish Digital Nomad Visa

I needed a Digital Nomad Visa for Spain, and had an unusual case with a lot of specific details that needed to be considered. Migrun handled every aspect of my case perfectly, and got me the visa!

I worked with Kamilla, who was excellent. Communication was prompt and responsive throughout the entire process, no matter when I contacted the team.

When aspects of my case seemed unusual or difficult, Migrun's team just seemed excited to have a challenging case to work on! They dealt with everything.

Would recommend to anyone seeking the Digital Nomad Visa.

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent, professional help

I was concerned with moving from a Digital Nomad Visa to an Autonomo one. Evgeniia, Polina and Olga went above and beyond to secure our second visa. Every step of the way I felt like I was in safe hands and they appeared to be actively working on my case, not just sitting back waiting for something to happen. They were communicative, friendly, helpful and professional. I cannot express strongly enough how pleased we were with the entire process - Thank you so much for all your help.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Migrun on the spanish DN visa

I contacted Migrun on the recommendation of a colleague who had also used the service and was satisfied. I ordered a document review for a DN visa application. I was very pleased with our interaction. The Migrun staff were always available and very helpful. I highly recommend this service.

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

Without Alena's help, my Spanish digital nomad visa application wouldn't have been successful. She was so detail-oriented with the required documentation and prompt to respond to me. Worth every dollar I paid for this service.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support for Digital Nomad in…

Excellent support for Digital Nomad in Spain. Definitely recommended. Alena & Irina were professional, thorough and prompt - exactly what I hoped for. When Looking back at my preparation notes (before contacting Migrun), there are so many little things I would have missed. My visa was granted faster than expected and they even supported me throughout the lengthy biometrics and card reciept appointments following visa acceptance (lengthy due to lack of availablitity in Valencia region not due to Migrun). So for me it was a full end-to-end solution meaning I could stay relaxed and focus on other things. Thank you both again!!

May 6, 2025
Unprompted review

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