Miinto United States Reviews 362

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care... See more

Company replied

Rated 5 out of 5 stars

Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, gre... See more

Rated 5 out of 5 stars

Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... See more

Rated 5 out of 5 stars

Easy ordering process and relatively fast delivery. Well packaged item. Only issue is customs levy charged by MIINTO which they simply pocket for themselves as the product is not levied by US customs... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Online Marketplace
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.


Contact info

4.2

Great

TrustScore 4 out of 5

362 reviews

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Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This was my first purchase

This was my first purchase, and I couldn’t be more impressed with the entire experience! The ordering process was seamless, and the item was delivered well ahead of the expected time, which was a pleasant surprise. As a first-time customer, I appreciated how easy it was to navigate and complete my order.

The product arrived in perfect condition, exactly as described, and packaged securely. The attention to detail and efficiency really stood out. I would highly recommend this service to anyone looking for a hassle-free shopping experience. I will definitely be returning for future purchases! Thank you for exceeding my expectations.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

1st time. Won’t be the last time.

Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, great communication on order status, and Fast Shipping. Boots were 100% Authentic! I will shop with them again.

December 15, 2024
Unprompted review
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Rated 4 out of 5 stars

Amazing products at great prices

Had to exchange for a different size as the current size of the shoe wasnt standard sizing and ran large.

Would’ve appreciated if the return fee was waived for exchanges as I got a replacement.

The quality of packaging and products is amazing, and the price a lot better!

December 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible company

Terrible company, do not provide status of the order, order with two weeks and no answers. Really bad service

December 13, 2024
Unprompted review
Miinto United States logo

Reply from Miinto United States

Dear Valmore,

Thank you for your feedback. We’re sorry to hear about your experience. Despite longer response times due to the holidays, our team worked to resolve your case as quickly as possible and has been in contact with you.

Everything is now resolved regarding your order. We are here to help and we are sorry for the longer waiting time Valmore.

Best,
Matilda, Miinto

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Rated 1 out of 5 stars

Terrible experience

Terrible experience, they shipped me the wrong product. I will never order from them again. If you’re into dealing with wire fraud then by all means order from this vendor. I had to report it to the authorities

December 6, 2024
Unprompted review
Miinto United States logo

Reply from Miinto United States

Dear Dennis,

We sincerely apologize for the inconvenience caused by receiving the wrong item. We understand how frustrating this situation can be.

I can see that our agents resolved your case. If there’s anything further we can assist you with, please don’t hesitate to reach out to us! We are here for you!

Best,
Matilda, Miinto

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