Mike Harris Aerial & Satellite Reviews 

1,301
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company overall. Customers frequently praise the knowledgeable staff for being exceptionally professional, friendly, and efficient when handling various home television installations and repairs. Reviewers also deeply appreciate the extremely quick response times, noting that skilled engineers often arrive promptly to diagnose and successfully resolve issues. Some reviewers were not happy with communication difficulties, mentioning unexpected cancellations, missed appointments, or delayed updates received from the office staff. A few other consumers also experienced frustrating scheduling delays, feeling that poor reliability during the booking process caused unnecessary inconvenience and wasted time.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt and efficient appointments.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that technicians are prompt,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt assistance and fast... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing mixed interactions when trying to... See more

Price

People report ambiguous experiences with price, featuring starkly contrasting opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John called on saturday to see what the job was going to entail, gave us a quote and explained everything that needed to be done. John turned up first thing this morning with a brand new aerial and wi... See more

Rated 5 out of 5 stars

Excellent service at very short notice. I got a phone call within an hour of going online with an enquiry on a bank holiday Monday. Engineer turned up early next morning and completed the job w... See more

Rated 5 out of 5 stars

He arrived on time and set to work. He had everything needed to hand and quickly and efficiently replaced a broken Freesat dish. He had a calm and friendly attitude. Indoors he made some extra adjus... See more

Company replied

Rated 5 out of 5 stars

I left my details online and received a call back shortly after. The technician called on the morning of the appointment to let me know when he’d arrive and turned up within the time window he gave me... See more


Company details

  1. Satellite Communication Service
  2. Gutter Cleaning Service
  3. Locksmith
  4. Security System Installer
  5. Telecommunications Engineer

Written by the company

Mike Harris Aerial and Satellite are a local based TV Aerial Installation and Repair Installers near you. Our team specialise in: TV Aerial Installation and Repairs. Freesat Fitting and Repairs. Freeview Installs and Fixes. TV wall mount installations. Our engineers carry any parts that may be required to complete your repair or installation. This means in most cases we are able to offer same-day appointments, so you can get straight back to enjoying all of your favourite shows! With free no-obligation quotes available, there’s never been a better time to call Mike Harris. Call now on 0808 506 5739 to have Your TV Reception Fixed Today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(1,301)

206 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt service from start to finish

Prompt service from start to finish. Although I was not there at the time,the feed back from my brother very positive. From explaining the problem to the final solution. Defo recommend in the future.

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

The 2 lads was very helpful in helping…

The 2 lads was very helpful in helping me get my t v back on by just sorting my original Ariel out , And even called back to reset my remote as I couldn’t change channel over , very pleased with my quick sane day call out would highly recommend , Thanks again

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

I called on Monday

I called on Monday, and the engineer was supposed to call me the next morning. I was left a voicemail saying he was unavailable and would call me the next day. The next day, there was no message, so I called and was told the engineer was unavailable and would call me the next day and so on until Saturday. Maybe i will get a phone call today? I doubt it.. Worst company ever! Avoid.

April 20, 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear, Kamila

We sincerely apologize for the inconvenience and frustration you experienced with our service.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Mike Harris Aerials

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Rated 5 out of 5 stars

Larry the technician was fantastic

Larry the technician was fantastic - quick , professional & clearly a seasoned pro who quite honestly knew his way round the tv aerial & satellite industry. Larry with his charm & friendly manner literally took me through the whole problem solving process step by step to eventually come to a satisfactory conclusion.Everything is working perfectly now & to Larry’s credit is very knowledgeable individual who deserves his 5 star rating. Thanks again Larry!

April 22, 2026
Unprompted review
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Rated 4 out of 5 stars

Excellent service

Ryan was very prompt to respond to my query. He came to assess what was needed and came back the next day to complete the work. A very nice lad. Knows what he's doing!

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Had an engineer come out very promptly…

Had an engineer come out very promptly after phoning for an appointment.
Kevin was his name. Great person, knew just what he was talking about and quickly fixed the problem.
He then spent some time making sure everything was ok and explaining things.
Would recommend the efficiency of this company but especially the enginer Kevin.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Quick Tepair

Very helpful and pleasant engineer. (Andrew). Quick repair carried out on the day of visit.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The engineer who attended Luke

The engineer who attended, Luke, was very experienced, professional and friendly. Alhough he had to go to the warehouse for supplies, he was very quick getting back and the aerial was up in no time. I would certainly recommend this company.

April 22, 2026
Unprompted review
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Rated 5 out of 5 stars

I cannot fault the service

I cannot fault the service. I put a request in on Monday and Lyndon was here first thing on Tuesday. He was timely, efficient and just a really nice person. I would totally recommend using this company!

April 21, 2026
Unprompted review

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