Jade Eccott has been a very impressive and essential part of getting this deal across the line for us . Her persistence and patience really has been vital in helping keep this deal together. Her expe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jade Eccott has been a very impressive and essential part of getting this deal across the line for us . Her persistence and patience really has been vital in helping keep this deal together. Her expe... See more
Company replied
Great experience with Miles & Barr from start to finish of buying our first home. Nadine has great communication, very prompt in getting back to any questions. She was clear and helpful when encounte... See more
Company replied
I have bought and sold a couple of properties and had rented my Folkestone flat to tenants for 18 years and Miles and Barr were by far the best estate agent to work with. With my flat sale, they were... See more
Jade Eccott was a great communicator and kept me updated on the progressof the sale every week. She got in touch when she said she would and had oodles of charm in what she did. I thank her for that... See more
Written by the company
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As a first time buyer I didn’t have a clue
Emily helped every step of the way and made it very easy thank you
Jade Eccott was so helpful and went above and beyond her duties,
Nothing was any trouble and especially when I couldn't get hold of the Solicitor she gave her a gentle nudge each week,
10/10 rating ❤️
Lynette was the perfect person to introduce us to Canterbury and its properties. She understood straight away what we were looking for and took us around to show us. Big plus was that she was able to drive us around.
I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.
My family need a lot of care .I am an unpaid carer . The fact that the staff at Miles and Barr do such a great job of managing our rental property a huge help to me . Every time I contact them they respond and help with useful one to one conversations ,such a help as technology simply does not understand the world and work load of an unpaid carer .Thank you all at Miles and Barr.

Reply from Miles & Barr
My property manager Kim is responsive to requests and property issues and goes above and beyond in delivering an excellent service. Highly recommend Miles and Barr lettings.

Reply from Miles & Barr
Jade Eccott was a great communicator and kept me updated on the progressof the sale every week. She got in touch when she said she would and had oodles of charm in what she did. I thank her for that and Miles and Barr generally for being dynamic in the sale process in what is an uneasy market.
jade was amazing she was there every step of the way. thank you so much for all your help
Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.

Reply from Miles & Barr
Louise provided the information I needed very quickly
and with minimum fuss

Reply from Miles & Barr
Miles and Barr were great at talking us through the whole process of purchasing a house and our sales progressor Annie was fantastic keeping everyone on track - thank you!
The service I have received from Miles and barr has been exceptional throughout. They communicated swiftly when issues arose and continued to keep me updated on a regular basis. Special thank you to Louise who went above and beyond when the chain was faltering to work the issue and resolve it quickly.
As a tenant over 2 years with Miles and Barrs I repeatedly experienced missed and poor communications, blatant failure to follow procedures and policies, including failures to formally received a complaint. Attitude of senior managers was arrogant and dismissive. A company very much geared towards landlords and NOT tenants.

Reply from Miles & Barr
During a torturous 7 month sale, Emily Stickler was a constant reassuring advisor and voice of reason. Legalities aside, Miles and Barr team were courteous and efficient.
I have bought and sold a couple of properties and had rented my Folkestone flat to tenants for 18 years and Miles and Barr were by far the best estate agent to work with. With my flat sale, they were hardworking, reliable, very helpful and always kept me up to date. The whole team at the Folkestone office were excellent, especially Emily Stickler who handled the admin of the sale and kept so patient over almost 6 months. Thanks to Emily & Miles and Barr!
Felt very supported by Louise during the process of the sale. Very good at communicating and always gets back very quickly.

Reply from Miles & Barr
I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!
Great experience with Miles & Barr from start to finish of buying our first home.
Nadine has great communication, very prompt in getting back to any questions. She was clear and helpful when encountering obstacles along the way and made the sale as stress free as possible. We fully recommend her and the team

Reply from Miles & Barr
Louise at Miles & Barr was fantastic throughout. She was a speedy and reliable communicator and made a stressful process feel much more manageable. She is genuinely one of the best estate agents we have worked with, and we would highly recommend her.

Reply from Miles & Barr
Jade Eccott was supportive throughout the process and communicated all the way from offer to completion. She was always available to assist with concerns and ensured the whole process was as smooth and easy as possible, 10/10.

Reply from Miles & Barr
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.