We were arranging a short city break to Amsterdam and Alek gave us good advice, listened to what we were looking for and arranged everything very quickly and smoothly. All very efficient and friendly.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We were arranging a short city break to Amsterdam and Alek gave us good advice, listened to what we were looking for and arranged everything very quickly and smoothly. All very efficient and friendly.... See more
Company replied
All your staff are great. However, Debbie always goes the extra mile to ensure that all our needs are met. Superb customer service. Thank you so much.
Company replied
That personal touch and being made to feel that our requests were very important and that we were not being awkward. The whole experience was pleasant and professional and fun. We chatted to two membe... See more
Company replied
I find Marie in the Bath shop totally amazing. Always most helpful and full of really useful knowledge, she has helped me book a couple of holidays and always makes it so straightforward and easy.... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All your staff are great. However, Debbie always goes the extra mile to ensure that all our needs are met. Superb customer service. Thank you so much.

Reply from Miles Morgan Travel - Bath
They always go the extra miles
Nothing is too much trouble
They are the best

Reply from Miles Morgan Travel - Bath
We were arranging a short city break to Amsterdam and Alek gave us good advice, listened to what we were looking for and arranged everything very quickly and smoothly. All very efficient and friendly.

Reply from Miles Morgan Travel - Bath
Natalie was so helpful, pleasant and knowledgeable, it was a pleasure to speak with her

Reply from Miles Morgan Travel - Bath
That personal touch and being made to feel that our requests were very important and that we were not being awkward. The whole experience was pleasant and professional and fun. We chatted to two members of staff who were amazing and so helpful.

Reply from Miles Morgan Travel - Bath
Probably OK for simple bookings that can be done in one session if you know exactly what you want. For a bespoke package they had to go through another agent. Difficult for us to speak to the same person consistently and difficult for them to speak to the same person at the other agent consistently. The price seemed to vary (sometimes by thousands of pounds) from day to day and for minor variations. Eventually, once we established exactly what we wanted to do they made every effort to be able to book it for us. We got there in the end!

Reply from Miles Morgan Travel - Bath
As always the perfect service. I wouldn’t go anywhere else.

Reply from Miles Morgan Travel - Bath
Your agent delt with my problem very efficiently and in a friendly manner. It was a case of the operator, Ryanair, was not able to read my card. I can now look forward to my trip to Dublin.

Reply from Miles Morgan Travel - Bath
Debbie Doyle was very competent and professional and sorted my Australian flight in a friendly and reassuring manner. Nothing was too much trouble. Thank you.

Reply from Miles Morgan Travel - Bath
Booked holidays with this company before and the staff are always so helpful and manage to find the exact holiday required , excellent service and would not hesitate to recommend

Reply from Miles Morgan Travel - Bath
Marie was so helpful she knew what we wanted and went all out to find a great holiday for us

Reply from Miles Morgan Travel - Bath
The advisor in the shop, was very helpful and well organised in booking my trip to USA

Reply from Miles Morgan Travel - Bath
Excellent service as always . Natalie provided brilliant service especially as we changed holiday destinations part way through. Nothing seems too much trouble for her and is extremely helpful.
Booking two holidays was pleasant and easy procedure. Previous dealings with Miles Morgan have been outstanding and trouble free.

Reply from Miles Morgan Travel - Bath

Reply from Miles Morgan Travel - Bath
Fantastic service as always
I would highly recommend Marie and the team

Reply from Miles Morgan Travel - Bath
Excellent service from Suzanne as always, she really knows her stuff!

Reply from Miles Morgan Travel - Bath
The agent was very knowledgeable and ensured I was secured the exact Deck and cabin for a P&O cruise.
The whole experience was dealt with efficiently and I had complete confidence with the advice provided.

Reply from Miles Morgan Travel - Bath
I find Marie in the Bath shop totally amazing.
Always most helpful and full of really useful knowledge, she has helped me book a couple of holidays and always makes it so straightforward and easy.
I find her to be friendly and full of interesting facts about where I am visiting. Great asset to Miles Morgan. Will always be my first point of contact when I’m thinking of booking a family trip. I never feel pressured into anything and she spends time going through all options. Extremely happy with her service.
Thanks Marie

Reply from Miles Morgan Travel - Bath
Always super helpful. Friendly, knowledgeable and individually curated for your needs.
They understand budgetary considerations and work hard to give you the best experience you can have within any budget constraints.
They always seem to have a wealth of experience that they are happy to pass on.
I trust that they will do their best for me.

Reply from Miles Morgan Travel - Bath
I always ask for the service of Debbie who was really kind and helpful. She is always ready to answer any questions professionally. I believe other staffs in the office are serving customers well enough too. I am in no doubt continuing getting excellent service from them in the future. Come on Miles Morgan!

Reply from Miles Morgan Travel - Bath
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.