Friendly professional staff Ensured we had all the information to make a choice right for me Emailed everything so I could peruse the holiday at home. Completed all the booking for my holiday Off... See more
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We would really recommend Joanne at Malmesbury branch as nothing is to much trouble, she is alway more than happy to meet our needs and help with any worries or problem. We always have a good laugh w... See more
Company replied
Irl face to face chats rather than all online were refreshing and helpful. We also liked the fact that we are supporting a local business. Meg was incredibly helpful and we really appreciate the hard... See more
Company replied
Meg was very helpful and knowledgeable. This will be our first cruise. We had intended just to make initial enquiries but Meg convinced us - so we booked. Many thanks to Meg
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
1 Market Cross, SN16 9AS, Malmesbury, Wiltshire, United Kingdom
- 01666 824801
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Reply from Miles Morgan Travel - Malmesbury
Very helpful and pleasant Lady quickly…
Very helpful and pleasant Lady quickly dealt with my holiday booking.

Reply from Miles Morgan Travel - Malmesbury
Always have excellent service from…
Always have excellent service from Miles Morgan Malmesbury. They work very quickly and very professionally.

Reply from Miles Morgan Travel - Malmesbury
Miles Morgan travel experiences
My Family and I have been using the excellent services of Miles Morgan since we moved into Malmesbury nearly twenty years ago! Jo and her Colleagues have provided us with sound travel advice during the bi- or tri-annual planned trips to South Africa and abroad. They have been consistent in ironing out any potential "hick-ups", and ensuring the necessary timeous documention for a safe and trouble free passage!. We have committed ourselves to avail ourselves to their excellent services.

Reply from Miles Morgan Travel - Malmesbury
As ever Joanne listened …
As ever Joanne listened to our requirements and produced a short list of options, from which we were able to make a final choice

Reply from Miles Morgan Travel - Malmesbury
Jo was a fantastic help.
Jo was really patient with my continuous change of plans and locations and always offered several suggestions and ideas of how to get the best out of budget and location.
Would use again.

Reply from Miles Morgan Travel - Malmesbury
Simply the best by miles
Top class professional, knowledgeable members of staff delivering my needs in a most friendly and genuinely caring manner. 100%!!

Reply from Miles Morgan Travel - Malmesbury

Reply from Miles Morgan Travel - Malmesbury

Reply from Miles Morgan Travel - Malmesbury
6/5/26 Good communication friendly and…
6/5/26 Good communication friendly and helpful,one didn't feel rush I had the young lady's full attention , which was helpful. I highly recommend this Travel agency in Malmesbury thank you

Reply from Miles Morgan Travel - Malmesbury
Great staff
Both Joanne and Meg have a lot of patience and sort all problems as soon as possible.

Reply from Miles Morgan Travel - Malmesbury
Friendly and efficient service
Friendly and efficient service. Felt like a valued customer. Fast response and excellent communication.

Reply from Miles Morgan Travel - Malmesbury
Support local businesses.
The travel agents were extremely helpful and courteous. All requested travel information and arrangements were dealt with in a very professional manner. Highly recommended.

Reply from Miles Morgan Travel - Malmesbury

Reply from Miles Morgan Travel - Malmesbury
I always have a great experience…
I always have a great experience booking a holiday or flights with them. Meg, Jo &
Tanya are friendly, knowledgeable & always willing to help & go that extra mile with suggestions to make our holiday even better for us.

Reply from Miles Morgan Travel - Malmesbury
Joanna listens and always comes up with…
Joanna listens and always comes up with suggestions that reflect our taste. I love her attention to detail. She has been responsible for some very successful holidays . Thank you.
No

Reply from Miles Morgan Travel - Malmesbury

Reply from Miles Morgan Travel - Malmesbury
Brilliant service as usual
Brilliant service as usual from Meg & the team in Malmesbury.

Reply from Miles Morgan Travel - Malmesbury
Madeira in September
We dealt with Joanne in the Malmesbury office.
Excellent service in suggesting places and in particular, hotels that fitted the brief we gave her and speedily making any changes we discussed.
Would recommend.
(Hopefully feel the same way after the holiday!)

Reply from Miles Morgan Travel - Malmesbury
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