Miles Morgan Travel - Taunton Reviews 

523
•
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB

•

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Rated 5 out of 5 stars

my time talking about our cruise was very good. Brittany was most helpful in finding time to get us what we needed on the ship ,and went about it very professionally. Thankyou Brittany, looking for... See more

Company replied

Rated 5 out of 5 stars

They are really helpful and dont try to push you into upgrading or spending more. They listern to your requirements and act accordingly. Tha assistant tried to get me a discount but nothing was... See more

Company replied

Rated 5 out of 5 stars

Liam at Taunton extremely helpful, He made the process of booking a flight easy and made me feel at ease. Liam is obviously an asset to your business. Would recommend, and will use this service ag... See more

Company replied

Rated 5 out of 5 stars

I was served by Hannah who sorted all my booking for me, as always she was friendly and helpful. I book all my holidays with Miles Morgan and it's always the same.


Company details

  1. Travel Agency
  2. also in
  3. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

523 reviews

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4.9

All reviews

(523)

3,217 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful staff and very…

Extremely helpful staff and very professional

July 1, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mr Little,

Thank you for your 5 star review, we look forward to helping you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Fiona at the Taunton Branch was very…

Fiona at the Taunton Branch was very helpful in booking our city break. Thankyou.

July 8, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Miranda
Always lovely to see you & glad we got the latest holiday sorted for you .
Look forward to catching up soon
Fiona

Rated 5 out of 5 stars

Your representative Hannah made the…

Your representative Hannah made the whole experience easy for us.
Very knowledgeable, friendly and made a great effort to tailor the holiday exactly to our needs.

July 6, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review! It was lovely meeting you both and helping you plan your trip to Munich.

Looking forward to seeing you again soon.

Hannah - Travel Specialist

Rated 5 out of 5 stars

Liam

Liam was friendly, knowledgeable making the experience of booking with a travel agent stress free. Finding the best options and very reassuring.

July 4, 2026
Rated 5 out of 5 stars

New to cruuses

Liam (Deputy manager) was very helpful and knowledgeable, very polite and listened to our numerous questions, and answered them excellently.
He made the booking a cruise a breeze.
Would highly recommend.

July 5, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind words and for taking the time to leave such a lovely review.
I'm delighted to hear that you found me helpful, throughout the booking process. It was my pleasure to answer your questions and help find the right cruise for you, and I'm glad I was able to make the experience straightforward and enjoyable.
Your recommendation means a great deal to me, and I truly appreciate your feedback. I hope you have a fantastic time on your cruise and create some wonderful memories.
Many thanks again for your support.
Liam Roberts
Deputy Manager 🚢😊

Rated 5 out of 5 stars

Kindness and consideration Wins.

Went in to see about going on a solo cruise. Not disappointed Fiona was kind and considerae and listened to my plans/ ideas.
Even after taking the plunge and booking paying my deposit. I phoned the next day to change my cabin from an inside to a balcony due to anxiety issues, Fiona couldnt be more helpful, upgrading and informing me of my new cabin. No issues at all.

June 30, 2026
Rated 5 out of 5 stars

Excellent

Helped us find exactly what we where looking for

June 27, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your kind feedback! We’re really pleased to hear we helped you find exactly what you were looking for. It’s great to know you had a positive experience, and we truly appreciate your recommendation.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Excellent Experience

We were very well looked after, service was outstanding

June 25, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review and lovely comments.
Look forward to seeing you soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Excellent service accomplished by phone…

I knew which mini cruise I wanted but needed to check availability and accessibility for my husband. I rang Liam, told him what I wanted and he was able to check everything there and then and identified a suitable cabin after advising me against one I thought might be ok but actually wasn’t.
I could have made the booking there and then after a five minute phone call but wanted to double check with my husband. Liam sent through a quote and an hour later it was all booked and paid for. All via phone on a very hot day.
Excellent service.

June 25, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your lovely feedback — it really means a lot.
I’m glad I could help find the right cabin and make the process quick and straightforward for you, especially in the heat! It was a pleasure speaking with you, and I hope you both have a fantastic mini cruise.
If you need anything else before you travel, just let me know.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

We had a very patient and thoroughly…

We had a very patient and thoroughly nice lady looking for a holiday for us. She was chatty and interested in what we wanted, made several phone calls and as a result we will always use Miles Morgan

June 23, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mrs Townsend
Thank you so much for your lovely review . It was great to meet you both & so glad we got to get your holiday booked .
Hope to see you soon
Fiona

Rated 5 out of 5 stars

welcoming and knowledgeable

Carla was very welcoming and knowledgeable. We had an idea where we wanted to go and she found us the best deal for 2026
We then decided to look at 2027 holidays and she found us a nice place for then
The booking process was very simple

June 21, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review and lovely comments.
Look forward to seeing you again soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Liam was so understanding of…

Liam was so understanding of accommodating 3 mature ladies to a relaxing holiday and how he coped with the frustrations of some of the companies we looked at right until hitting the button to buy ho now and then the tour companies hadn’t got the holiday to sell. I can tell you G n Ts should be on offer for frustration and time consumption.

June 12, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind words! It was a pleasure helping you all.
I’ll take that suggestion on board… G&Ts may need to become part of the process!
Hope you have an amazing, relaxing holiday.
Best wishes,
Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Top Notch

Fiona was resourceful, patient, friendly and thorough and got me a perfect result.

June 16, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mrs Hawes
Was lovely to meet you & thank you for your kind review. See you very soon for your tickets .
Fiona

Rated 5 out of 5 stars

Grateful thanks to Carla Wilson for her…

Grateful thanks to Carla Wilson for her patience & advise sorting out our first ever cruise with P&O in October.
A great start to Autumn !!!

June 10, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review and lovely comments.
Look forward to seeing you soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Carla- ever proffessional in her manner…

Carla- ever proffessional in her manner and service

June 16, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review and lovely comments.
Look forward to seeing you soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Tenerife

They gave accurate information and it was very satisfactory

May 20, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Foxton,

Thank you for great review, we look forward to helping you again in the future.

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

The fantastic care

The fantastic care, guidance and service shown to us when choosing our 2 destinations. The ladies were very informative and helpful

June 7, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it is truly appreciated.
We look forward to seeing you again soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff.
Excellent communication.

June 13, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review. We look forward to seeing you soon!

Hannah - Travel Specialist

Rated 5 out of 5 stars

It is a good no very good experience…

It is a good no very good experience not rushed and Fiona Coleman was not only helpful but always ready to answer any thing . thankyou Clive

June 11, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Clive
Thank you for your lovely review & hope to see you again soon for your tickets .
Fiona

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