Miles Morgan Travel - Taunton Reviews 

531
•
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As usual Liam listens to my requirements, does the research and finds a great hotel that fits the bill. It’s reassuring to have everything organised by someone who is experienced. Liam is so helpful,... See more

Company replied

Rated 5 out of 5 stars

They are really helpful and dont try to push you into upgrading or spending more. They listern to your requirements and act accordingly. Tha assistant tried to get me a discount but nothing was... See more

Company replied

Rated 5 out of 5 stars

Yet again MMT Taunton took care of every aspect of our holiday booking. From the choice of trip, cabin, flights and ensuring we added everything we wanted, they dealt with it all with skill and profes... See more

Company replied

Rated 5 out of 5 stars

my time talking about our cruise was very good. Brittany was most helpful in finding time to get us what we needed on the ship ,and went about it very professionally. Thankyou Brittany, looking for... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

531 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(531)

3,083 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly efficient staff communication…

Friendly efficient staff communication well for my requirements, I have always chosen Miles Morgan for all my travel requirements and I know that I can trust them.

March 19, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it is so appreciated.
Look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Liam is always helpful

Liam is always helpful and knowledgeable. If we are unsure of something he goes out of his way to find the information we need

March 21, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for the lovely review!
I’m glad to hear you find my support helpful and informative. Always happy to go the extra mile whenever you need anything.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Great Service!

Amy listened carefully and was really helpful. Booking was completed smoothly.

March 15, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, Amy will be delighted.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Nothing is top ,much trouble for the…

Nothing is top ,much trouble for the staff in Taunton & we are always satisfied with the holiday we book through. We would recommend using Miles Morgan

March 14, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mr & Mrs Loud .
Thank you for your kind review & its always lovely to see you both & greatly appreciated that you continue to book your very exciting holidays through us .
Look forward to seeing you again soon . Fiona

Rated 5 out of 5 stars

Happy Client

I must admit I very rarely fill out thing's like this as I'm dyslexic but I have booked all my holidays with your Taunton branch for many years now, they put themselves out to help making booking a holiday a joy, I am treated like a old friend ( which I hope I am 😊 ) I have a few health problems but nothing is to much trouble and my journey is hassle free, I cannot express how great full I am to them all but manly Liam and Carla who normally take care of me.

March 12, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review and truly wonderful comments.
We look forward to seeing you in the office again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

I never expected online prices to be beaten

I have prided myself on booking travel online. A bit stressful but I assumed I was getting the best deal that way. Friends suggested we try Miles Morgan.

Wow! Very friendly service. Excellent knowledge. And great value. Miles Morgan had access to discounts I couldn't access online. It felt stress free and I felt confident at the time and since, reassured by confirmatory emails.

Highly recommended.

March 7, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,

Thank you so much for your 5* review and truly wonderful comments.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your 5* review, it is truly appreciated.
Look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

First cruising

We were interested in going on a cruise but had no idea where to start so called in for some advice. Fiona was very knowledgeable and experienced. She was patient and thorough and took time to explain. We left the branch delighted to have booked our first cruise. Thank you Fiona.

February 20, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mr & Mrs Meredith
Was lovely to meet you both & so pleased we got to book your first ( and probably not last ) cruise .
Have a lovely day & see you soon .Fiona

Rated 5 out of 5 stars
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, Amy will be delighted.
We look forward to seeing you in the office soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

????

I had no problems ooking

February 28, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for your review! We’re really pleased to hear you had no problems booking. If you ever need anything or have further questions, we’re always here to help. Thanks again for choosing us!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Staff are always smiling and welcoming.

February 27, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your lovely comments and 5* review, it is so appreciated.
Look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Helpful to the extreme

Helpful to the extreme, answers to all queries done with ease and obvious experience.

February 27, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review - it means a lot! It was so lovely to chat with you both and help you book your river cruise!
Kind regards,
Hannah - Travel Specialist

Rated 5 out of 5 stars

Holiday booking with confidence.

We have been using Miles Morgan in Taunton for a number of years now. Their service and willingness to help however bizarre your questions are regarding your holiday package is superb.
They will tailor a holiday package to suit your requirements and will be a phone call away if you have problems on your holiday to help if they can. Nothing is to much trouble.
Professional and friendly. Credit must go to the whole team in Taunton. Friends and family we have recommended use Miles Morgan.
Thank you all and see you soon.

February 27, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your wonderful review! We're delighted to hear you’ve trusted our Taunton team for so many years and that their friendly, helpful service continues to make your holidays stress-free. Your recommendations mean a great deal to us. We look forward to helping you plan your next trip soon!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Friendly

Friendly, honest, helpful, with time to sort an issue,

February 20, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mr Wreford.
Thank you for your kind review . Was lovely to see you both & help you with your holiday .
Hope to see you soon .Fiona

Rated 5 out of 5 stars

Delivered exactly what we requested…

Delivered exactly what we requested Fiona was excellent and answered all our questions wouldn’t hesitate to use them again thank you

February 25, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mr Collier .
Thank you for your kind review. Was lovely to meet you & glad we got your lovely holiday sorted . See you soon
Fiona

Rated 5 out of 5 stars
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, Amy will be delighted.
We look forward to seeing you in the office soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Efficient service as usual

Once again Liam handled our requirements efficiently and ensured all of our pre booking questions were resolved prior to booking.

February 23, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind feedback!
I’m really pleased to hear that the service was efficient and that all your pre‑booking questions were answered promptly. It’s always a pleasure to assist, and I’m glad we could make the process smooth for you once again.
If there’s anything else you need, I’m always here to help!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

We looked at a holiday one week and…

We looked at a holiday one week and after arranging time off work we went back the following week and a different member of staff sorted it for us with a cheaper price and put first member staffs name against it as she had previously done the search. The staff are always very helpful so we have booked most of our holidays with them the last few years x

February 15, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it is so appreciated.
We look forward to seeing you in the office again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

No matter whom you speak to

No matter whom you speak to, they are always cheery, friendly and extremely helpful. I would thoroughly recommend their help to get exactly what you want in a caring but efficient way.

February 22, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mrs Gardner,
Thank you so much for your 5* review, it is so appreciated.
Look forward to seeing you in the office soon.
Kind regards
Carla
Branch Manager

Rated 5 out of 5 stars

Professional staff and service.

Professional staff and service.
Open about choices.
Would highly recommend.

February 20, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mrs Ball,
Thank you so much for your 5* review, it is so appreciated.
Look forward to seeing you in the office soon.
Kind regards
Carla
Branch Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look