I just was helped by Sanket Walve, in customer suport. Just long story short - ridiculously difficult problem turned into no problem. I really mean it without getting into technical stuff - amazing am... See more
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Review summary
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Milesweb saves me atleast 100 USD per year , had chosen it over AWS for hosting a suite of nodejs apps. Uptime has been terrific and support also. Kudos to Ms Smita who has supported promptly regardi... See more
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I have just setup my blog under MilesWeb. Besides I also migrated my website as an addon domain. The process was quite seamless and intuitive and overall experience with MilesWeb was excellent. I am... See more
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Had and interaction with Harshal Chaudhari for resolving an issue he was patient and very helpful in fixing the issue so quickly. I really appreciate the effort. He diagnosed the issue in no time and... See more
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Company details
Written by the company
Dream. Build. Grow. At MilesWeb, we empower your online journey with seamless hosting solutions designed to inspire, innovate, and elevate. Whether you're a beginner or a pro, our tools and plans cater to every dreamer and doer out there. We offer a comprehensive range of hosting services including shared hosting, VPS, dedicated servers, cloud hosting, and WordPress hosting — all built for speed, reliability, and security. Our state-of-the-art infrastructure ensures maximum uptime so your website is always up and running when your customers need it most. We believe great hosting should be affordable without compromising on quality. That's why our plans are packed with powerful features at prices that won't break the bank. From free domain registration to free SSL certificates, we give you everything you need to launch and grow your online presence. Your satisfaction is our top priority. We back every plan with a Money Back Guarantee, so you can get started with complete confidence and zero risk. Our team is one click away. Our expert support team is available 24/7 via live chat, phone, and email to assist you whenever you need help. Join millions of websites powered by MilesWeb — and start building your success story today.
Contact info
3rd Floor, Soham Elite Tidke Colony, Nashik, Maharashtra, 422002, Nashik, India
- sales@milesweb.com
- www.milesweb.in
4.8
Excellent
536 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Service
Service. And Prices for us common folk is very very competitive. Pratik sir, and Ved, helped me walkthrough their UI pretty much is just an hour after onboarding. If its better experience for us Developers, I am sure customers too will value it.
July 7, 2026
Unprompted review
Reply from MilesWeb
Hello Nethra,
Thank you for your detailed feedback! 💻 We're delighted to hear that our pricing feels competitive and that Pratik and Ved could walk you through the UI within just an hour of onboarding.
That's exactly the kind of smooth start we aim for — especially for developers who need to hit the ground running. Your point about the developer experience translating into better value for customers is well taken, and we truly appreciate your perspective. Thanks for choosing MilesWeb!
Regards,
MilesWeb Team
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custmer support achha hai team ne bahut…
custmer support achha hai team ne bahut hi achhe se support kiya aur meri website ko problem ko bahut jaldi solve kiya .
thank you
July 7, 2026
Unprompted review
Reply from MilesWeb
Hello Devchand,
We're glad to hear that our support team assisted you well and resolved your website issue quickly. Your appreciation means a lot to us, and we're always here to help whenever you need us. Thanks for sharing your experience!
Regards,
MilesWeb Team
Reply from MilesWeb
Hello Prakash,
Sometimes, a few words say it all — thank you for recognizing our fast service! 🌟 We'll keep the momentum going every time you need us. Appreciate your support!
Regards,
MilesWeb Team
Reply from MilesWeb
Hello Shailendra,
We truly appreciate your kind words and the 5-star vibe! Knowing that our support team delivered an awesome experience is exactly what keeps us motivated. Thanks for trusting MilesWeb!
Regards,
MilesWeb Team
Very Good Service
July 2, 2026
Unprompted review
Reply from MilesWeb
Hello Raja,
We will — promise! 💪 Thanks for the encouragement. It keeps us motivated to do even better.
Regards,
MilesWeb Team
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The support person Smita was very…
The support person Smita was very understanding. She quickly resolve the issue.
Thanks for the support
June 30, 2026
Unprompted review
Reply from MilesWeb
Hello Ashish,
Quick understanding and even quicker resolution — that's the Smita way! ⚡ We're glad she could step in and get things sorted for you. Thanks for sharing your appreciation — we'll make sure she hears it!
Regards,
MilesWeb Team
Great experience
great experience working with milesweb. support team is very nice and helpful. resolved my issue in minutes. recommended platform.
June 26, 2026
Unprompted review
Reply from MilesWeb
Hello Indu,
Minutes — that's how support should work! ⏱️ Glad to know our team could jump in quickly and get things sorted. Thanks for the recommendation and for trusting us with your hosting needs!
Regards,
MilesWeb Team
Very Good on time support given by…
Very Good on time support given by Pratik J to get up my website timely ,Thanks
June 25, 2026
Unprompted review
Reply from MilesWeb
Hello Prashanth,
Timely support makes all the difference — and we're glad Pratik J could get your website up and running on schedule! He'll be thrilled to know his efforts helped you get back on track quickly. Thanks for sharing your experience!
Regards,
MilesWeb Team
Very fast and prompt help by the team
Very fast and prompt help by the team! Thanks a lot! :)
June 24, 2026
Unprompted review
Reply from MilesWeb
Hello Abid,
It's reviews like this that keep the team motivated and focused. Hearing that you received reliable and timely support brings great satisfaction. Feedback like this helps the team understand what is working well.
Regards,
MilesWeb Team
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the support is amazing
Every small and big problem, the team always provided support which is great. and the fact is that I didn't have to wait for days or hours for their reply, it is almost instant.
thanks milesweb, will recommend to everyone.
June 24, 2026
Unprompted review
Reply from MilesWeb
Hello Aniket,
What a great review to start the day with! Hearing that your interaction with MilesWeb was efficient and positive brings great encouragement. It validates the team's dedication to customer-centric service.
Regards,
MilesWeb Team
great support team and great service
June 22, 2026
Unprompted review
Reply from MilesWeb
Hello Hitesh,
This review has been a great source of encouragement. Recognition of this kind reaffirms the team's commitment to professional service. Knowing that you were satisfied with the support is deeply valued.
Regards,
MilesWeb Team
Systematic Breach of "Same Price at Renewal" Guarantee - Back-to-Back Overcharges
I have been a legacy customer since 2020 on the Turbo hosting plan (xpertdigital.in). MilesWeb heavily markets a "Same Price at Renewal - Guaranteed" policy, which is why I chose them. However, they have completely violated this agreement.
Upon auditing my original 2020 invoices, I found my true 3-year plan base price was locked at Rs. 6,120 (Invoice #89342 & #90148).
In 2023, they overcharged me by billing Rs. 9,180.
This year (2026), they issued an invoice for a massive Rs. 16,880 + GST (Rs. 19,923). This is an unauthorized 175% price hike.
I have raised ticket #MW0277590 and uploaded all historical PDF proof. I am demanding that they refund/credit my 2023 overpayment and adjust my current invoice to my rightful price lock rate. If MilesWeb doesn't honor its advertising guarantee, I will immediately escalate this to the National Consumer Helpline (NCH), Ministry of Consumer Affairs, for Unfair Trade Practices.
UPDATE: MilesWeb support (Manoj Kori) has officially refused to honor their advertised lifetime 'Price Lock Guarantee' on Ticket #MW0277590. They admitted to hiking rates due to 'cPanel/infrastructure' and tried to trap me with a 'one-time discount' while keeping the core plan price permanently inflated for future renewals. Completely ignored my proof of 2020 locked-in rates. Escalating this systematic bait-and-switch directly to the National Consumer Helpline (NCH) for Unfair Trade Practices.
UPDATE: Thanks to Milesweb Team for taking prompt action and rectifying the invoice. Also, they adjusted the overcharged amount of the previous invoice .
June 19, 2026
Unprompted review
Reply from MilesWeb
Hello Mr. Mukherjee,
Thank you for your email and for taking the time to speak with us over the phone regarding Invoice #443369.
We confirm that the invoice for your Turbo - xpertdigital.in plan has been revised to reflect the adjustment for the excess payment made in 2023. We appreciate your cooperation and patience during this process.
Please do not hesitate to reach out if you have further questions regarding the new invoice.
Regards,
MilesWeb Team
Great customer support
Great customer support. MilesWeb is one of the best places to get hosting and domains. Their service is reliable, fast, and very easy to use. The support team is helpful and always quick to resolve issues. Teqdesk (withteqdesk.com) and web services have also benefited from their smooth hosting experience. Highly recommended for anyone looking for quality web hosting solutions.
June 18, 2026
Unprompted review
Reply from MilesWeb
Hello User,
Truly happy to read this remarkable 5-star review. 🎖️ Feedback of this nature provides valuable direction for continuous improvement. Knowing that your interaction with MilesWeb was positive and efficient is deeply appreciated.
Regards,
MilesWeb Team
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Reply from MilesWeb
Hello Kamran,
Very appreciative of this exceptional 5-star review. 🏆 Knowing that your experience was smooth and hassle-free brings genuine satisfaction. Feedback like this helps guide the team's ongoing efforts to improve.
Regards,
MilesWeb Team
Miles Web is Worst Hosting Company
Poor hosting service and extremely disappointing customer experience. The sales team made commitments during the purchase process that were not honored later. In particular, my interaction with Ritik Mitra was very unpleasant. He was rude, unprofessional, and unwilling to provide even basic support or assistance when issues were raised.
I expected better communication and customer service, especially after becoming a paying customer. Based on my experience, I cannot recommend this hosting provider to others. I hope the company takes customer feedback seriously and improves its sales practices and support standards.
June 15, 2026
Unprompted review
Reply from MilesWeb
Dear Anil,
Thank you for sharing your feedback. We take all customer concerns seriously and genuinely regret that your experience with us has been less than satisfactory.
However, we have attempted to locate your account based on the information provided but have been unable to find any matching record in our system. To investigate this matter thoroughly and address your concerns—particularly regarding the commitments made by our sales team and your interaction with Ritik Mitra—we kindly request you to share your registered email ID or order/invoice number so we can identify your account.
Regards,
MilesWeb Team
Not Worth the Risk for Business Websites
I switched from Hostinger to MilesWeb because the pricing was similar, and I wanted to support an Indian hosting company. Unfortunately, that turned out to be one of the worst decisions I've made for my websites.
The biggest issue is reliability. Server downtime has been far too frequent, and when a server goes down, all client websites hosted on it are affected. There have also been frequent IP changes, which create additional complications and unnecessary maintenance work.
Customer support has been disappointing. Instead of getting quick and effective assistance, you're often directed to an AI bot that responds confidently but frequently fails to understand or resolve the actual issue. When you finally reach support, the response is usually the same generic message: "We appreciate your patience," while the underlying problem remains unresolved.
Hosting providers are expected to deliver stability and uptime, and that's exactly where MilesWeb has consistently fallen short in my experience.
I will not be renewing my plan and intend to migrate to another hosting provider when my subscription ends. Based on my experience, I cannot recommend MilesWeb to others. My advice is to spend a little more on a provider with a stronger track record for reliability and support. The savings are simply not worth the downtime, frustration, and impact on your websites.
June 4, 2026
Unprompted review
Reply from MilesWeb
Hello Aditya,
Thank you for your understanding. The issue you experienced was caused by a network-related problem from a third-party provider's end. We have since implemented the necessary preventive measures on our side to minimize the chances of a similar issue occurring in the future.
Regards,
MilesWeb Team
Parth (veryhelpful person resolved my…
Parth (veryhelpful person resolved my issue in minutes )
May 2, 2026
Unprompted review
Reply from MilesWeb
Hello User,
Thank you for your analytical 5-star review. 📈 Your ability to assess service quality with precision helps us understand exactly what we are doing right and where we can continue to grow. We value customers who approach feedback with such clarity and purpose. Thank you for being a trusted partner in our journey.
Regards,
MilesWeb Team
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Mr.Parth was very Professional.
Mr.Parth was very supportive and technically very swift in resolving our website issues. Very professional approach by Parth. MilesWeb has very good Technical team.
April 29, 2026
Unprompted review
Reply from MilesWeb
Hello Adil,
We appreciate your unwavering 5-star review. 🛡️ Your consistent trust in MilesWeb reflects the durability of our relationship. Thank you for standing with us through every step of your journey.
Regards,
MilesWeb Team
The customer support is very good and…
I ask technical Support from Parth Puranik. He give me the worthfull support and doing great job.
April 29, 2026
Unprompted review
Reply from MilesWeb
Hello Deep,
We appreciate your credible 5-star review. 📜 Your trustworthy feedback carries weight because it comes from a place of genuine experience and honest evaluation. At MilesWeb, we value credibility above all else, and your review embodies that principle. Thank you for your credible and sincere endorsement.
Regards,
MilesWeb Team
Shahid Shaikh provided prompt and…
Shahid Shaikh provided prompt and immediate support to me to restore the connection to redis server and make my site function without error again. thanks a lot to Shahid Shaikh and his team
April 26, 2026
Unprompted review
Reply from MilesWeb
Hello Rajeshwar,
Thank you for your decisive 5-star review. ⚖️ Your clear and certain feedback demonstrates confidence in our capabilities. We are honored to have earned such a definitive vote of trust.
Regards,
MilesWeb Team
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