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MILITARY.EU Reviews 

10,439
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,390 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of quality outdoor equipment and clothing available at very competitive prices. People are very happy with the helpful customer support and state that the ordering system is straightforward. Consumers also appreciate the fast international shipping and secure packaging ensuring items arrive safely. Conversely, a small portion of people felt that delivery services could be improved. Some reviewers noted occasional delays with courier handling or experienced difficulties with distant drop-off points. A few buyers also mentioned needing to pay close attention to sizing charts when purchasing clothing.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting exceptional standards and reliable... See more

Delivery service

Clients share positive opinions on delivery_service, noting that packages arrive very quickly and within the... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the goods received.... See more

Price

Consumers find price to be positive and consistently report great value and competitive costs across a wide... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy purchasing and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used MILITARY.EU on several occasions and have always received great service. The products are good quality, reasonably priced and offer excellent value for money. Orders have been handled quickl... See more

Company replied

Rated 5 out of 5 stars

A wide choice of clothing(cargo shorts in my case) with a lot of on model pics to give you an idea of what they look like on person. Competitively priced and easy to navigate website. Delivery time... See more

Company replied

Rated 5 out of 5 stars

Overall everything went smooth, the website is well arranged, it has a Nice selection of products and good brands. Loved the promotions and i got what i was looking for cheaper. Nice information on... See more

Company replied

Rated 5 out of 5 stars

I'm a great admirer of the Polish nation, I haven't tried yor device in real life circumstances but I'm sure it will work according to the specifications. Good communication with your customer car... See more

Company replied


Company details

  1. Army & Navy Surplus Shop
  2. Hobby Store
  3. Men's Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outdoor Sports Store
  6. Women's Clothing Store

Written by the company

MILITARY is an online store for the demanding. We offer high-quality tactical and military clothing, as well as sportswear and outdoor accessories. You will find here clothing, backpacks and boots that will serve you for a long time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

Asks customers to review

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4.7

All reviews

(10,439)

7,741 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online acquiring at its best.

Online acquiring at its best.

August 7, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with our online service. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent quality, excellent time, excellent brand

This brand is so good! the item (a bag) i order came in prompt time (less than 5 days) despite it coming internationally! The quality is exceptional and is very much so the actual product and brand your buying from. the company are so reliable and extremely good at handling as well as ensuring you know exactly where your package is at every single point! i completely recommend and respect this brand.

August 22, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled to hear that your bag arrived quickly despite the international shipping and that you're happy with the exceptional quality. It's great to know our tracking system kept you well-informed throughout the delivery process. Your recommendation means the world to us!

Rated 5 out of 5 stars

Great equipment great company and…

Great equipment great company and customer service top dollar thanks and I love my new rucksack 😎😎

August 5, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled you're loving your new rucksack and that our equipment and customer service met your expectations. Your support means the world to us!

Rated 5 out of 5 stars

Very good quality products and service.

Very good quality products and service.

August 8, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful 5-star review! We're delighted to hear that you're pleased with both the quality of our products and our service. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Best prices in all of Europe with amazing delivery times

I've ordered hundreds of items in the past year or two and I can honestly say I've saved a boat load of money, I live in the UK and the delivery time are just a few days which is incredible considering they are based in Poland

August 13, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you've had such a positive experience with us and that we've helped you save significantly. It's fantastic to know our delivery times to the UK have been impressively quick for you, despite the distance. Your continued trust in ordering hundreds of items means the world to us! We look forward to serving you again soon.

Rated 3 out of 5 stars

I'm struggling to see £80 worth of…

I'm struggling to see £80 worth of value or quality in the motorbike glasses I bought. Cheap construction basic materials, it almost feels like £5 Chinese version which I also own and can barely tell the difference.

August 6, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your feedback regarding the quality of the motorcycle glasses. We are sorry to hear that the product did not meet your expectations in terms of value and construction. We aim to provide products that offer quality corresponding to their price point. However, if the item does not satisfy you, please remember that you have the right to return it as part of a standard withdrawal from the contract. You can easily initiate this process through our RMA system at: https://rma.military.eu/

Rated 5 out of 5 stars

Great product

Great product, great price great delivery what's not to love?

August 15, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled that you're happy with the product, pricing, and delivery. Your satisfaction means everything to us, and we can't wait to serve you again soon!

Rated 1 out of 5 stars

Liars(automatic suggestion)

Liars, ignorant customer support, messing up my shipping, not helping or wanting to hep, refuse to send me back my money, not being human enough to send out a new one after this went shipping, i needed my tool fast and you not just let me down but threw me over the fence too

August 7, 2026
MILITARY.EU logo

Reply from MILITARY.EU

We acknowledge your feedback regarding the issues with your order. We would like to clarify that following the investigation into your missing shipment, your claim was processed, and a full refund of your payment has already been issued. While we understand the frustration caused by the delivery delay, our team has taken the necessary steps to resolve the financial aspect of this dispute.

Rated 1 out of 5 stars

My first order from Military EU in…

My first order from Military EU in December 2025 went well overall, so I was initially satisfied with the store and goods. Unfortunately, my experience with my two most recent orders has been much worse.

I returned items from both orders within the EU 14-day withdrawal period (goods handed to courier within 3 days of receiving the package myself). The returns were received by Military EU, but the refund calculations for both orders contained errors, leaving the expected refund almost €200 short. I contacted customer service immediately. After several messages and about two weeks of waiting, the matter was eventually forwarded to the warehouse for investigation and I got an answer that some of the returned items were not found.

Despite Military EU having confirmed receipt of the returned items, I am still waiting for the refunds — even the lower, incorrect refund amount they originally stated has not yet reached my account. This is strictly against the EU law.

Communication has been slow and the handling of the returns has been unnecessarily complicated. For two straightforward returns, I would expect much faster and more accurate processing.

The packaging quality has also been consistently poor. On several deliveries, the parcels have arrived in such bad condition that the couriers have had to tape the boxes back together before delivery to prevent the clothes from falling out or becoming damaged inside the package.

My first purchase gave me a positive impression of Military EU, but the handling of these latest two orders and returns has significantly reduced my confidence in the company. I hope they resolve the refunds promptly and improve both their return process and packaging quality. I would advice buyers to be aware and at least check the return tickets item by item. From my experience, I've had problems with 2/3 of my returns and have not received any money from the biggish two returns I've made. I am waiting for over 700 euros for the time being!

I was about to order more stuff here, but due to latest experiences I need to still think twice. Certainly I am not ordering more if they would return all the money from items I packed in the return packages. And I will make sure a lot of people know about these scammers if they would not return all my money. It might also be that the courier THEY CHOSED has lost some of the items, OR the shitty re-used packages MILITARY CHOSE TO USE were damaged under return shipping. Anyhow, military is the responsible of these things as they chose the courier used as well as using old shitty packages that have every time been beaten up as they've arrived on my door.

According to EU law I should have had some money back already, but I haven't. This thing stinks... a lot!

July 24, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your feedback and for sharing your experience. We sincerely apologize for the complications you encountered with your recent returns and the packaging issues. We are pleased to confirm that the refund process for both orders has been completed and the funds have been transferred to your account. We truly regret that your recent experience did not match the quality of your first order. We appreciate your patience, and we hope to have the opportunity to regain your trust.

Rated 5 out of 5 stars

Great customer service

Great customer service. Good quality product. Fast delivery.

August 14, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled to hear you're happy with our product quality, customer service, and delivery speed. Your satisfaction means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Usual high end service

Usual high end service, delivery and quality of the goods. This is why I always use them.

August 7, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your continued trust in us! We're thrilled to hear that our service, delivery, and product quality keep meeting your expectations. Your loyalty means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, and good quality

August 14, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with both our quick delivery and the quality of your order. Your satisfaction means the world to us, and we can't wait to serve you again soon!

Rated 5 out of 5 stars

Great product from a great company

Great product from a great company

August 14, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your kind words! We're thrilled to hear you're happy with our product. Your support means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

fast shipping

fast shipping, good stuff

August 4, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your wonderful feedback! We're thrilled to hear you're happy with your order and that it arrived quickly. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience! We look forward to serving you again soon!

Rated 5 out of 5 stars

Great boots

Great boots, great price and fast delivery

August 7, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled you're happy with your boots and found our prices competitive. It's great to know our fast delivery met your expectations too!

Rated 5 out of 5 stars

Perfect

Price, packaging, delivery so fast, tracking. All the deal was perfect

August 14, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful 5-star review! We're thrilled to hear that everything exceeded your expectations - from our competitive pricing and careful packaging to our fast delivery and reliable tracking system. Your satisfaction means the world to us, and we're delighted that your entire experience was perfect! We look forward to serving you again soon!

Rated 5 out of 5 stars

I loved the quality materials and some…

I loved the quality materials and some clothes style.

August 7, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled that you loved the quality of our materials and the style of our clothes. Your satisfaction means everything to us, and we can't wait to serve you again soon!

Rated 5 out of 5 stars

Great products,fast delivery.

Great products,fast delivery.
Good company

August 7, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're delighted to hear you're happy with our products and delivery service. Your support means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

always happy with the products and…

always happy with the products and quick delivery 10/10

August 21, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you're always happy with our products and delivery speed. Your 10/10 rating means the world to us!

Rated 5 out of 5 stars

They Fast and correct.

August 13, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're delighted to hear that our fast and accurate service met your expectations. Your satisfaction means everything to us, and we look forward to serving you again soon!

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