Craig the maintenance technician. Craig was extremely personable and polite! He went above and beyond to make sure everything we needed was done to the point he changed his schedule to meet our avail... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
2 Lochside View, EH12 9DH, Edinburgh, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service! ⭐️
Chris did an amazing job and left everything perfectly clean and tidy afterwards. He was also very friendly, polite and professional throughout. I’m really happy with the service and would definitely recommend him!

Reply from Miller Homes
Angela and Jayne at Beaconsfield Rise have been amazing from the start. The communication has been excellent and the service always warm and friendly. They helped make a very stressful situation that much easier for us.
Thanks guys we really appreciate all your help and advice.
Ross + Luke

Reply from Miller Homes
Very good sales experience from Annabel on the Lunts Heath Rise development in Widnes, Cheshire.
We were kept well informed throughout the sales process right up to completion and the handover to the site manager for the Hone Check. Just had our 7-day customer service team meeting which is a reassuring element of the process.
Thank you so much Annabel we are loving our new Miller Home !!

Reply from Miller Homes
Miller Homes Technician Harry came to do some prior to paint remedial work today.
We live on the Miller Homes, Fairway Development, Wombell.
Delighted with Harry's punctuality, customer service and quality of work.
Thank you.

Reply from Miller Homes
Harry came to my home to clean my paving stones and he did a fantastic job. He was very professional, friendly and incredibly neat. The path now looks clean and even.
Thank you so much Harry, for your great work. I really appreciate it.

Reply from Miller Homes
Chirs came out to do some painting touch ups in toilet and replace a kitchen cupboard he asked whilst he was here if there was anything else. He touched up on all doors that were needing doing and we asked if it was possible to take 1 door up as when had the carpet fitted by a company there was only 1 door that was really difficult and he very kindly did so which was beyond appreciated. He went above and beyond for us

Reply from Miller Homes
Quick and efficient work from Mark Taylor. Professional, helpful, pleasant.

Reply from Miller Homes
Mark & Minde were professional and friendly throughout the time they were here. Punctual and polite! Have kept us informed of the progress throughout the job. Great assets to the team :) thank you!

Reply from Miller Homes
We had Simon over to paint our kitchen and ensuite, also to repair damage to the skirting board.
Simon has done a fabulous job, very efficient and such a lovely person.
Thank you so much!

Reply from Miller Homes
Huge thank you to Harry who spent 1.5 days at our home in Wombwell, The Fairways touching up cracks/holes and going over any wall imperfections/windows and freshening up with paint. Lovely man, was great with my daughter who wanted to be his little apprentice. Thanks again.

Reply from Miller Homes
Great support from Jake in the Customer Care Team. Very professional and neat with his work. Couldn't ask for more.

Reply from Miller Homes
The two chaps from the Technical Team, Chris & Greg, (Doncaster Saddlers Chase)are great. They go above and beyond when it comes to making sure things are done correctly and done to the customers satisfaction. Punctual, hard working, very helpful and professional. Great communication by the service team before hand as well. Making sure everything is in place. Thank you.

Reply from Miller Homes
I really love my miller home. However disappointment to find it has cement/pointing defects at only a few years old. Which they advise is my responsibility to resolve. Somewhat concerning on such a new property, especially given it is all in a very obvious line across the back of the property and it should be lasting 25 to 50 years. Poor aftercare.

Reply from Miller Homes
Very nice man explained what was wrong with the door kept adjusting things until i was happy it was opening and closing befor he he left

Reply from Miller Homes
Fantastic experience with Miller Homes Antonine Brae, 5 stars. I love my house and the customer service is fantastic. (Shout out to Colin the decorator too!).

Reply from Miller Homes
This company has refused to engage with residents since acquiring our estate and has reneged on agreements we had with the previous developer. They have deliberately stalled on the local authority adopting some of the estate infrastructure, which has resulted in some house sales collapsing. They cynically place corporate greed above social conscience or community engagement. Their post-sales customer service is non-existent. If you are thinking of buying from Miller Homes my simple advice would be don't!

Reply from Miller Homes
Painter / decorator David Turner came to fix joints in ceiling and walls caused by normal settling. He came on time, was very friendly, communicated clearly what he was doing, cleaned up really well after himself and did good quality work. Great customer service by miller too.

Reply from Miller Homes
I was asked to leave a review from Tobi at the Dial House Development in Rainford.
Both sales advisors have been great in the first instance.
The house (Dendford) house layout great. Moving forward the poor standard quality specification in the terms of the Symphony kitchen and a budget basic bathroom fitting from Roman showers spells desperation. No quality. No luxury. Dreadful disappointment.
In spite of the 5,% discount I would walk away.
The fixtures and fittings would not go into a rental under my ownership.
Walk away and save on missery
Walk away.

Reply from Miller Homes
The technician Mark Taylor came today to fix the plinths and kitchen wall which had faults. Mark was friendly and skilled. He delivered a professional service, fixed the areas and went above and beyond to ensure a good finish to the work areas. I am pleased with the results.

Reply from Miller Homes
Branston Leas Development
We had a problem with the vinyl in our en-suite (historic leak) and our family bathroom (hand basin leak). Once the issues were investigated and diagnosed, a technician was assigned.
Darren was friendly, good communication and great at resolving the problems. He was very tidy in his work too. Thank you Darren.

Reply from Miller Homes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.