Millie & Ralph Reviews 

11,576
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting their exceptional craftsmanship and unique appeal. Many appreciate the ease of ordering and the option for personalization, which makes items feel special and well-received. Reviewers frequently highlight the fast and reliable delivery service, alongside efficient customer support that provides quick responses. The presentation and packaging of items are also frequently commended, adding to the overall positive experience. However, some customers also noted significant delays in delivery, particularly for pre-ordered or bundled items. These individuals reported a lack of timely updates and communication regarding their order status, leading to frustration and disappointment.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as beautiful,... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and amazing quality of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and straightforward, with... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick and efficient service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful baby suit. Better than a baby-grow, but comfortable and easy wear for a baby. Quality soft material. Attractive detail with smocking and little tractors embroidered, and little collar an... See more

Rated 5 out of 5 stars

I can only speak from a shop point of view and await delivery. I can say what an enjoyable experience, the girls in the shop were so helpful without the hard sell. After numerous demonstrations of dif... See more

Rated 5 out of 5 stars

Millie and Ralph where the clothes I chose for my grandson to bring home his beautiful young daughter. I chose the pink knitted set of tiny pants, jacket, booties and hat complete with the most gorgeo... See more

Rated 5 out of 5 stars

Ordered an outfit that could be personalised but as we don’t have a name yet I didn’t require the personalisation. A lovely lady called Olivia contacted me to make sure I didn’t need the name placing... See more



Company details

  1. Baby Clothing Store

Written by the company

Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,576)

995 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful baby suit

Beautiful baby suit. Better than a baby-grow, but comfortable and easy wear for a baby. Quality soft material. Attractive detail with smocking and little tractors embroidered, and little collar and cuffs. Better than in many shops. Lovely pastel blue for a young baby.
Have always been pleased with purchases from Millie &Ralph. This was bought as a gift for a new born baby. Bought 3-6 month size.

Have bought a number of gifts from Millie & Ralph and have always been pleased.

July 9, 2026
Rated 5 out of 5 stars

My first order

Just brought my first order from Millie & Ralph and ive got say it wont be my last !
Their clothes are so beautiful and the quality of the clothes are amazing.

Thank you so much !!

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Paid but no product!

Placed an order for a travel stroller on 27/06/26.

Over a week later and the stroller still has not been dispatched nor have we been given a delivery date. No reply to emails or messages. Online chat support just said "we get deliveries daily" and never replied to any further questions.

Unsure if selling product without having the item in stock.

Currently ~£350 down and no pram to use!

Very disappointed.

June 27, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking !!

Absolutely shocking !!! Very misleading on the website be careful if you order sleep suits don’t be fooled, in thinking headband will come with them, they don’t !
Clearly states included !
Shocking prices I would not have paid that without the headband..
Be very careful!
And I only had a response from them once I’d started a return through Royal Mail !
Won’t be ordering again

July 3, 2026
Unprompted review

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