Millies.ie Reviews 

17,941
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient delivery service, often receiving their orders sooner than expected, with products arriving well-packaged and protected. Many appreciate the competitive pricing and frequent deals, making premium products more affordable. The thoughtful inclusion of a small treat in packages is frequently mentioned as a delightful surprise, enhancing the overall unboxing experience. However, some customers experienced issues with incorrect products being sent or orders not arriving as expected, leading to dissatisfaction with the resolution process. A few also noted disappointment with the value of certain promotional items, such as mystery boxes, feeling they did not meet expectations.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency.... See more

Product

Reviewers express satisfaction with the products, often highlighting their excellent quality, competitive... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed, efficiency, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and quick... See more

Price

Customers consistently report positive experiences with pricing, often finding products to be very cheap and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My go to website for my environ skincare, Ultra-Violet Kérastase shampoo and lots of other products. They always have deals on and are cheaper than other companies out there. Delivery is always quick... See more

Rated 5 out of 5 stars

A seamless process from start to finish, I am a very happy customer who availed of a 20% discount for my product & it was delivered very quickly. Millies have never let me down & I like to support an... See more

Rated 5 out of 5 stars

Really fast delivery - arrived the next day, which I wasn't expecting. Nice surprise also on opening the package, when I noticed a Lindt chocolate inside. Very nice personal touch! Will definitely ord... See more

Rated 5 out of 5 stars

Basic prices cheaper than in stores, 20% discount on top of that, only €2 delivery. Ordered on Friday morning delivered Sat afternoon. Cannot ask for more !!! Super service


Company details

  1. Health and Beauty Shop
  2. Cosmetics Industry
  3. Hair Product Store
  4. Vitamin and Supplements Store

Written by the company

Millies.ie is the leading destination for premium and professional beauty products in Ireland. Millies sells an extensive range of luxury beauty brands including Image Skincare, Environ, Kerastase, Olaplex, Alfaparf and so much more. Millies is committed to first class customer service, quick delivery and an overall exceptional customer experience from start to finish. The Millies team are trained beauty experts and are always just a click or call away to discuss your individual requirements.

Millies Shipping Guarantee

1 to 2 working days delivery all over Ireland

We deliver all over the island of Ireland in 1 to 2 working days, with a €2 delivery option in Ireland. Note: this may vary slightly during a sale or busy periods or after Bank Holiday Weekends.

Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(17,941)

5,051 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would not honor a discount code I had

Would not honor a discount code I had, they had sent me the discount code directly and still would not allow me to use it. There was a summer sale on but my item was not in the sale and was still full price- I rang to enquire about this and they said that the website could not decipher what was on sale and what wasn't, so I could not use my new discount code, which was very unfortunate because I will not be ordering from them again.

Usual websites such as boots etc. Will always honor a discount code if the item is not on a sale, I understand when something is on sale, but if something is not on sale, one should be allowed to use a discount code- I found it very unsatisfactory and at the end of the day it's Millie's that loses out because I will be going to other retailers in future because of this.

June 29, 2026
Rated 5 out of 5 stars

Great products

Great products, never any problems with delivery , brilliant site for gifts, lots of product information for sensitive skin etc

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I find Millie’s great to deal with

I find Millie’s great to deal with. Their website is easy to navigate, prices and offers are competitive.
The goods arrive promptly, beautifully wrapped with a little treat included which is a nice touch. I will use again.

June 22, 2026
Rated 5 out of 5 stars

Fantastic service

I’m a long time customer at Millies & I have to say the customer service is absolutely first class. Anytime I have had a query or a question, they have helped me out without delay. I highly recommend Millies.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Excellent experience! The service was outstanding, delivery was super fast and the products were of great quality. I also found some amazing deals at very competitive prices. Everything arrived exactly as expected. Highly recommend and I'll definitely be shopping here again!

June 19, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look