Ordered Millies Premium Golden Sea Moss Gel a week ago, they have taken the money but not had any order dispatched notifications. Try to contact them through their web chat and keep getting the mess... See more
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See what reviewers are saying
I’ve been buying my sea moss from Millie’s since 2021 and I’ve never been disappointed! The quality is always amazing, and their customer service honestly goes above and beyond every time. The Dri... See more
Our first couple of deliveries were good, the last one of the blue spirulina sea moss was not. The taste was a bit off. The free gift of the natural seamoss was fine. If the next delivery, where I cho... See more
Ordered from Millie’s moss a few times!! Always good delivery times, packaged well and the benefits are amazing. I always feel great after 1 week of using the moss!! I’m not tired, I’m more energeti... See more
Company details
Written by the company
We are a family owned business with ties to the Caribbean and Africa. Thanks to Millie, Sea moss has been an integral part of our family since the 1970's. She introduced the benefits of Seamoss to us by making the tasty drink Irish moss regularly, which was enjoyed by all! As a family, we aspire to a healthy lifestyle and now wish to share our wonderful experience of Sea moss with you by introducing you to our range of quality sourced products. inspired by Millie.
Contact info
United Kingdom
- milliesmoss.com
Hasn’t replied to negative reviews
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I think I need to order more my knee…
I think I need to order more my knee not as sore thank you
I’ve used Millie’s Moss for a few years…
I’ve used Millie’s Moss for a few years and just wouldn’t go anywhere else. Great product.
An excellent product it has helped to…
An excellent product it has helped to stop the arthritis that I was starting to suffer in my hands
🌿 My Go-To Sea Moss Since 2021!
I’ve been buying my sea moss from Millie’s since 2021 and I’ve never been disappointed! The quality is always amazing, and their customer service honestly goes above and beyond every time. The Dried Golden Sea Moss is always clean, fresh, and exactly what I expect.
I’ve never tried anyone else’s sea moss, so I can’t compare which one’s best, all I know is that since I started using Millie’s, I’ve noticed real positive results, and that’s what matters most to me.
Thank you, Millie’s, for being so consistent and reliable! 💛
Excellent product and quick service
Excellent product and quick service. Very helpful description of products. On our second jar and now beginning to feel the effects. Ordering again soon.
Untrustworthy company
Took almost two weeks for me to receive the product and both jars turned out to be spoiled, been in contact via email multiple times and after getting a response offering to rectify the issue finally they have ignored all my emails. It has been over a month since I initially made my order and there is still no resolution, awful company with terrible customer service, I only wish I had looked at the trust pilot reviews before ordering as they speak volumes as to the quality of the company and their products.
Amazing company
Amazing company, amazing price and amazing products. This sea moss has helped me so much with energy and skin break outs
Millie’s Moss Blue Spirulina infused…
Millie’s Moss Blue Spirulina infused moss is a high quality product. I was also very pleased with their quick response & professional customer service. I highly recommend them :)
The product was returned unopened
The product was returned unopened, via Royal Mail and hasn’t been refunded
Reply to my emails
Reply to my emails, didn’t receive an order and you’ve done nothing about it
Not sure I’d recommend
Ordered Millies Premium Golden Sea Moss Gel a week ago, they have taken the money but not had any order dispatched notifications. Try to contact them through their web chat and keep getting the message ‘Our staff will contact you within the next couple of minutes, in the meantime, tell us how can we help you’ and then I ask for help and nothing happens.
Starting to feel like we never get this item we paid for
Last delivery of seamoss was unsatisfactory
Our first couple of deliveries were good, the last one of the blue spirulina sea moss was not. The taste was a bit off. The free gift of the natural seamoss was fine. If the next delivery, where I chose a different flavour, is not satisfactory, I will definitely cancel my subscription.
0 customer service
I have been trying for 4 days now to reach out for some customer assistance. I did the wrong shipping address and i’ve reached out to them via email, tiktok and even instagram but no one has replied to me. usually, i order from here no problem but the fact that no one is around to attend to customer complaints or even for help is appalling. i’m not sure what to even do with this
I told them that i want to cancel my…
I told them that i want to cancel my subscription but they keep charging me and sending me moss. I am sick of you and will report you
Awful - what's happened to this company?
What has happened to this company? I have ordered a few times-both gel and capsules and all OK and delivery quick. This time has been a completely different experience. I ordered Sea Moss capsules in late May and received nothing so I chased their customer service. A guy got back to me saying the capsules were out of stock so they would offer me two jars of my choice of 4 other types. I got back to him with my choices and still received nothing. I have chased again and then got an email with emojis requested my customer service feedback. They hadn't actually done anything or resolved my issue yet. You couldn't make this up I thought. I tried the chat - useless. I have now requested a refund and said I will contact Trading Standards - as an online retailer you cannot take peoples money and not deliver goods - simples. You should all do the same.
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