Milly Grace Reviews 

UPDATE: Milly Grace responded and resolved the situation very quickly. The fault did not lie with the company but Royal Mail. They handled the problem with great efficiency. Thank you. The products are lovely.

Milly Grace are an amazing company, great service, great products, and lovely customer service. Highly recommend!

Excellent customer service from Milly Grace. Very helpful polite and efficient. Jewellery is of a nice quality too. Can’t fault any aspect of my purchase and experience.

Beautiful bangle. However the catch broke after 3 months. Getting a replacement was really easy and efficient. Great customer care.

Love everything about this company!! As a runner, so happy to finally find jewellery I can wear whatever the weather. I am so excited to get my moonstone necklace alongside all my other bits in their new collection! Milly Grace’s customer services are so extremely helpful. Aimee really is an asset to the company!

I bought a pair of silver Huggies and charms x 2 paid really lovely. You can change the charms to have different looks. Really comfy to wear I have sensitive ears no problem with these.
Can wear them swimming so ideal on holidays.
Fab customer service I thought I was missing a charm I emailed response immediately it was my fault as advised it was tucked neatly in a beautiful soft carrier that they come in these are really handy to carry jewellery.
All round fantastic company beautiful jewellery and really good price.
Second order on the way.

The customer service team are so so lovely, my bracelet that I purchased didn’t have the strongest clasp and after a few wears I lost it. I emailed them just to let them know about the product and they were so kind and understanding they replaced it. I wasn’t expecting this and Havnt know a business to be this considerate before. Will purchase again from them as the product portfolio is lovely!

Brought some earrings for my daughter and they are absolutely beautiful. Very very quick delivery, dispatched the same day with tracking every step of the way, and txts every step of the way, which makes me think they care about their customers. Will most definitely use this company again.

Gorgeous jewellery and amazing quality.

Amazing company to buy from. Beautiful jewellery. Outstanding customer service any problems/queries dealt with promptly with customer satisfaction being their priority.

0 stars - dishonest pricing.

Beware of dishonest pricing - even if you buy it they won't send it!

I bought three necklaces for the price shown to me after seeing them in an Instagram advert. I was really excited, as I could give my nieces a really nice present. The company took my money, it's been three days and I got an email saying "oops our mistake, you aren't getting what you paid for". Disappointed that I paid the advertised price and been told tough - nothing for you. My first experience with them and it will be my last.

Day 3 of non-response over emails and no refund. Only now cancelled the order after I commented publicly on Instagram. I would advise against doing business with this company and recommend taking your money elsewhere. They are also deleting any fair comments made on social media - how many other customers are they doing this to that complain?

I have worn the shooting star earrings on many runs and cycles and they look like new. I don't even take them out when showering every time. All the jewellery I have brought is so well made and elegant. The customer service is outstanding and all my jewellery was sent speedily and beautifully packed. I will be buying some more.

Really lovely jewellery, good quality and comfortable to wear. I had a slight problem with a hinge on one of my huggie earrings, but a quick email and the problem was resolved quickly and efficiently. Will definitely recommend and order again myself.

Aimee was a pleasure to deal with. I contacted her to resolve a problem and she did so straight away and was so professional. I will be buying more and can’t praise you enough for your customer care. Thank you Milly Grace.

Not only is the jewellery stunning and sees me through tough workouts but the customer service is amazing! I love the personalised notes with every order and I had a slight issue and had to change my order, the team couldn't have been more helpful and accommodating.

I ordered a pair of the Sunflower Huggies back in March and they did unfortunately tarnish (I believe this was before the change to tarnish free jewellery). After contacting the team at Milly Grace they were extremely apologetic and have resolve the issue straight away. The earrings are beautiful and I’m very excited to be able to wear them again!

Beautiful jewellery and incredible customer service. Ordered two earrings and totally missed the 3 for 2 offer, I emailed after and they added the extra piece I’d asked for on afterwards. Such amazing customer service- I honestly didn’t think they would but thought I’d try, and they responded straight away and the whole order arrived in 3 days. The BEST customer service I’ve ever experienced. Earrings and bracelet are lovely too. Can’t fault them!

Absolutely fabulous jewellery bought for my wife, even put in a small personal note for me when I was probably too late.

The jewellery from Milly Grace is so beautiful and elegant, I’ve loved all of the pieces I’ve bought! I’ve worn my Gold Ultimate Mini Hoops daily since I bought them and am so happy with their quality - I’m a gold jewellery convert now! The customer service from the team is also impeccable and I’ll definitely be purchasing more jewellery in the future.

Ordered some with the buy 1 get 1 free deal. I needed some basics so got 2 sets of simple silver hoops in different sizes. They came quickly and in lovely packaging! They’re simple and dainty but with a bit of weight to them, the securing hinge on the hoops feels really solid and secure so I am happy with the quality. Only paying £25 for 2 sets of high quality and pretty earrings feels like such a steal! Very happy!