I had been looking at a particular ring for a few days and contacted Milton's via their website. They kindly arranged to put it to one side until I could go and view it as I could not mak... See more
Company replied
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See what reviewers are saying
I have used Miltons Jewellers several times, and are my first choice when searching for a Rolex wristwatch. I have bought two Rolex watches from them thus far, a GMT & Ladies Yachtmaster and both exp... See more
Lewis was a very helpful and knowledgeable staff member who kept his fact finding promise and called when he said he would. He was very amenable and made buying a piece of jewellery a very pleasant e... See more
Company replied
I would like to say a few words about Pauline who works at St John’s Precinct Liverpool. This is the second purchase I have made and Pauline has advised me over both. She is knowledgeable, extremely h... See more
Company replied
Company details
- Jewelry Store
- also in
- Watch Store
Information provided by various external sources
Miltons comprises a number of family businesses with shops in Chester, Birkenhead and Liverpool. We specialise in buying and selling fine jewellery and Rolex watches.
Contact info
Miltons (Liverpool) Ltd, L1 1NB, Liverpool, United Kingdom
- 01517086766
- info@miltonsjewellers.com
- miltonsjewellers.com
4.8
Excellent
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Mark was lovely
Mark was lovely, very helpful & put my mind at ease. Will defo be going back after the amazing service I received from Mark today
July 18, 2025
Unprompted review
Reply from Miltons Jewellers
Thankyou Beckie, this is very kind of you and Mark will be delighted to read it ! We'll very much look forward to seeing you again, and thank you for your custom :-)
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Lovely experience and lovely staff member Mark
From the moment we walked into Miltons we were made to feel very welcome and Mark was so lovely, wanting to know all about our story. We weren't pressured and the whole experience was so nice. Mark explained all about the diamond and it's origin and provided all the documentation, even sending us off with a complimentary bottle of champagne. Thank you Miltons and thank you lovely Mark.
July 5, 2025
Unprompted review
Reply from Miltons Jewellers
Ann, thankyou so much for this. We appreciate every client's business, but there is nothing more encouraging than when one is so generous as to share kind words like yours. We're delighted that you enjoyed finding something lovely with us (it was the Maple Leaf Diamonds ring, wasn't it?), and this has been shared with Mark and his manageress. We all thank you and hope that we may be of service again :-) Keep on sparkling, from all at Miltons x
I had a lovely Experience in the…
I had a lovely Experience in the Birkenhead Miltons store, Mark and Lena were extremely accommodating, knowledgeable and helpful. They assisted me with any questions I had and it felt like a luxury service. I was shown different pieces and nothing was too much to ask which made me feel so comfortable as I wanted to pick the item for me. I was beyond happy when I left the store, the item was packaged beautifully. For this reason I would absolutely go back again purely because of how kind the employees were. Couldn’t recommend more they are both diamonds and a credit to represent the store <3
June 21, 2025
Unprompted review
Reply from Miltons Jewellers
Dear Sir / Madam, thankyou so much for taking the time to write this review. It has been shared with Mark, Lena and their manager at Birkenhead and they will all be absolutely THRILLED that you feel this way. We very much appreciate your custom and hope to see you again. You don't have to buy anything when you call in, we like a natter ! Best wishes from all of us at Miltons
Reply from Miltons Jewellers
Dear Mr. Hayden, thankyou for taking the trouble to leave us your feedback and it is very much appreciated. 4 stars suggests we clearly haven't got everything right, and if there is anything you would like us to know or try to improve then we will take it only positively. We want you to leave DELIGHTED. Thankyou for your custom and we hope that we may serve you again. With kind regards from all of us at Miltons ( emails to info@miltons.co.uk will be seen by Directors and Management )
Bought our wedding bands today.
Bought our wedding bands today.
Pauline was brilliant -warm and welcoming and gave great advice.
Nothing was to much trouble,I would definitely be recommending family and friends.
Thank you for making our experience so special .
April 19, 2025
Unprompted review
Reply from Miltons Jewellers
Dear Elaine, Congratulations on your upcoming celebrations ! Thankyou so much for letting us play a tiny part in your journey and especially for sharing such kind words here. Pauline will be thrilled when we show her and ALL of us are so grateful for your business. With best wishes from everyone at Miltons :-)
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Thank you Lindsey
Great experience thanks too Lindsey. Went in for my 21st birthday present and she was so lovely and engaged. Got a beautiful ring that I am so happy with. Would recommend and I will be going back.
April 12, 2025
Unprompted review
Reply from Miltons Jewellers
Dear Holly, thankyou so much for taking the trouble to leave your kind review and CONGRATULATIONS on your 21st birthday ! No one will be more pleased to read this than Lindsey but thankyou again and many happy returns from all of us at Miltons :-)
Mark (Birkenhead store)
Mark (Birkenhead) is a lovely, polite, chatty and friendly staff member. Very helpful and pleasant and it was lovely to walk in a be greeted by his lovely smile. He doesn’t make you feel rushed and is happy to help!
April 10, 2025
Unprompted review
Reply from Miltons Jewellers
Dear Jenna, thankyou so much for your kind words. They will be shared with Mark and his managers. He will be THRILLED and we may require ear-plugs for the next hour. It should be a happy experience visiting a jeweller, so thankyou for your custom and we hope that we may be of service again. With best wishes from all of us at Miltons :-)
Top rated jewellers!
My girlfriend and I visited Miltons Jewellers in Liverpool city centre to look for an engagement a few weeks ago. Lindsey served us and she was very obliging. Nothing was too much trouble for her and she helped us pick a beautiful ring that was in our budget. We will be back there shortly to buy wedding rings as the customer service was phenomenal and prices are reasonable. Highly recommend this jewellers!
March 18, 2025
Unprompted review
Reply from Miltons Jewellers
Dear Mr. Sheehan, thankyou so much for sharing your experience with these kind words. Lindsay's manager has shown her and she is understandably delighted and grateful to you. We all appreciate your business and think it a privilege to have been a small part of what we hope is a long and happy life for you both. Congratulations from all of us at Miltons !
Great customer service
I needed a valuation done quickly so contacted Milton’s on Church Street. I spoke with Kay, who talked me through the process and arranged a time for me to call in. Kay was able to do my valuations in good time. Kay was professional, knowledgable and happy to share her knowledge. It was a very positive experience at a very stressful time. I am grateful for Kay’s support in this and would not hesitate to return to Milton’s either for purchasers or valuations.
Thank you Kay!
January 31, 2025
Unprompted review
Reply from Miltons Jewellers
Dear Ali, thankyou so much for taking the time to leave this detailed and generous review. We have shared it with Kay, who enjoys and takes such pride in her work, and she will be DELIGHTED. We very much appreciate your business and hope that we may be of service again. With best wishes from all of us at Miltons
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Bought our wedding rings from Miltons…
Bought our wedding rings from Miltons 26years ago.
Recently went in to St Johns Liverpool branch to get mine reshaped (damaged it in door), resized and polished. Also polished my wife’s at same time.
Both rings now look like new again
Great price, service and turn around.
Served by Lindsey and Pauline. They were both lovely, very helpful and amazing. Also the gent and lady who sorted the rings in the workshop. They did a fantastic job, and turn around time and quality was superb.
All who helped were a credit to the whole team. Thank you all x
December 13, 2024
Unprompted review
Reply from Miltons Jewellers
Dear Andy, thankyou so very much for leaving your review. It's great for us to hear clients' tales of returning to us over many years and of course we are ever so grateful for your kind words, which will be shared with Lindsey, Pauline and the workshop. It will be a hard Christmas for most retailers including us, so this encouragement is really very welcome. We hope that you and your wife have a lovely Christmas, sparkling over the dinner table at each other !
Excellent customer service pleasure to…
Excellent customer service pleasure to shop there very helpful all the time lovely staff see use soon thank use all so much
December 6, 2024
Unprompted review
Reply from Miltons Jewellers
Thankyou for your kind review --- this is exactly what all of us at Miltons hope you should feel like when you visit ! Hope to see you again soon :-)
Mark was extremely helpful and…
Mark was extremely helpful and friendly, with great customer service, would return again in the future.
December 5, 2024
Unprompted review
Reply from Miltons Jewellers
Dear Mr. Hardwick, thankyou for your kind feedback. We will share it with Mark and it will mean a great deal to him personally ! Hoping that we may be of service in the future, from all of us at Miltons
Birkenhead store excellent service
I visited the Birkenhead store today and was really looked after by Lena who was excellent. Lena was so helpful and knowledgeable without pressuring like some other jewellers can be. I left with the perfect diamond trilogy ring at a great price. So happy thank you Lena
November 22, 2024
Unprompted review
Reply from Miltons Jewellers
Hello Kate and thank you so much for leaving your kind review. We'll share it with Lena and have no doubt that she will be delighted ! We hope that your continue to enjoy your diamond ring and thankyou again for your custom. With best wishes from all of us at Miltons :-)
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Janice was absolutely lovely
Janice was absolutely lovely. Took her time to really get what I wanted. Lovely lady
November 22, 2024
Unprompted review
Reply from Miltons Jewellers
Dear Ms. Alcroft, thankyou so much for leaving your kind review and we are delighted that you feel well looked after. We'll share your compliment but all of us at Miltons appreciate your business :-)
Great service from Miltons St Helens…
Great service from Miltons St Helens from Kieran from start to finish he really looked after us, picking a watch for a christmas present. Would definitely recommend this shop.
November 15, 2024
Unprompted review
Reply from Miltons Jewellers
Thankyou for your kind review, Ju, but our shops are in Chester, Liverpool city centre and Birkenhead. The shop you have visited is one owned and run by cousins, but it is a separate business --- don't worry, perfectly fine and reputable, just not part of our four Miltons shops.
Really nice staff
Really nice staff, pleasant and quick transaction, mark was very helpful and cheerful
November 4, 2024
Unprompted review
Reply from Miltons Jewellers
Dear Mr. Sandland, thankyou so very much for leaving your kind review. There is nothing more encouraging for any of our colleagues ! We're grateful for every client's business, but those who take the trouble to give us feedback of any kind especially so. Thankyou again for coming to Miltons.
I saw a ring that I wanted (certainly…
I saw a ring that I wanted (certainly not needed!)
The staff were patient with me as I tried to decide which of the 2 similar rings I wanted. Eventually I chose the slightly more expensive one, that also needed resizing. This was done within the price, and I was able to collect the ring 2 days later.
I got a certified diamond and platinum ring from a leading jeweller-David M Robinson-for more than 50% less than it would cost to buy new. I don't think I'll ever buy new jewellery again!!!!
October 28, 2024
Unprompted review
Reply from Miltons Jewellers
Thankyou for your business and this lovely review, Jane. There can certainly be fantastic value in pre-owned jewellery and we're lucky that we get to buy or take in part-exchange so may lovely pieces from DMR, Boodles, Cartier, Rolex and others. You sparkle away, secretly celebrating your saving ! We really appreciate your custom and kindness. Best from all of us at Miltons :-)
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The staffs have a good customer service…
The staffs have a good customer service approach. They are fabulous. Thanks
October 30, 2024
Unprompted review
Reply from Miltons Jewellers
Thankyou very much indeed for your kind review. You are most welcome ! :-)
Professional and friendly service
Professional and friendly service. Thank you Janine for your help.
October 18, 2024
Unprompted review
Reply from Miltons Jewellers
Thankyou Mr. Geoghegan - this will mean a great deal to Janine and we all appreciate your business.
Fantastic experience
The whole experience was fantastic , very patient staff and answered all our questions we had . The bottle of champagne was a very welcome present . Thanks to all the staff
October 5, 2024
Unprompted review
Reply from Miltons Jewellers
Dear Mr. Atherton, thankyou for taking the trouble to write these kind words. We are nothing without happy clients and it's so very encouraging to receive feedback like yours. We thank you for your business and all of us at Miltons send our best wishes :-)
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