Items are always dispatched quickly, we’ve always found them be high quality. Service with Jennifer was quick, helpful and resolved an issue very quickly! We will absolutely keep supporting this small... See more
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Email to say items dispatched on 28th November via ‘Royal Mail 48’ yet still not arrived and it’s now 15th December! How can you help your customers who’ve purchased Christmas gifts in good time but... See more
We just love all the cute modern hair clips, bobbles and accessories. So well made. Ranges from wee tots to older girls . Always reliable and arrive promptly . Customer service the best I’ve come acro... See more
Bought the stick on bunny earrings as an Easter gift and I must say I was disappointed. They are massively overpriced for what you get. The card they were on was flimsy and as soon as you touch them... See more
Company details
Written by the company
Award winning kids accessories brand from London. Brining a smile & a ray of sunshine to the everyday. Free UK Delivery on orders over £25.
Contact info
United Kingdom
- info@mimiandlula.co.uk
- mimiandlula.com
4.1
Great
66 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely customer service
Lovely customer service. Had a duplicate xmas gift and wanted to return one without the original gifter knowing. They swapped it no with no issues. Also waited patiently for me to get to the post office as covid hasnt made it easy. Gorgeous products also.
February 19, 2021
Unprompted review
Would give a 6th star if I could
Would give a 6th star if I could.
I have a very girly girl so all their stuff is up her street anyway.
I ordered some stuff for her birthday and unfortunately a wrong item was delivered. I emailed them and they responded immediately, acknowledged what happened and have sent the correct item out for delivery in time for my daughter's birthday. The way I judge good service is how a company responds when something goes wrong and these guys have gone above and beyond to make things right. So thank you!!
February 4, 2021
Unprompted review
Super accessories for discerning young ladies!
Lovely company for young girl's accessories- the response time was very quick and the products are brilliant, they are good quality and well priced. I hope to be using them again!
January 15, 2018
Unprompted review
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